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  1. #541
    Join Date
    Mar 2008
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    Brampton, Cumbria, United Kingdom, United Kingdom
    Posts
    816
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    2

    Default Re: Tableau Responsive Theme - Support Thread

    I have just uploaded Zen Cart v1.5.4 and this template works fine. So I believe from that, that the latest version of Tableau currently does not work with ZC V1.5.5a
    Learning Fast.
    Eden Craft Supplies

  2. #542
    Join Date
    Jun 2016
    Location
    New York, NY
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    81
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    Default Re: Tableau Responsive Theme - Support Thread

    I have installed Tableau but when I click on the Configure button nothing happens. I am using Zen Cart v1.5.5a and PHP 7. I notice on the forum that someone else had the same problem three years ago. Is there a fix?

  3. #543
    Join Date
    Jan 2004
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    277

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by SPython View Post
    I have installed Tableau but when I click on the Configure button nothing happens. I am using Zen Cart v1.5.5a and PHP 7. I notice on the forum that someone else had the same problem three years ago. Is there a fix?
    Numinix wrote their own configuration menu, which also significantly alters the built-in configuration menu when you install their plugins.
    Best to contact them for help with their code, since they wrote it.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #544
    Join Date
    Nov 2013
    Location
    Dorset, UK
    Posts
    121
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    Default Re: Tableau Responsive Theme - Support Thread

    Hi All.

    I am using Zen Cart v1.5.5a with Tableau v1.6.14. I have PHP 5.6.19 (& 7.0.4 testing server) with SQL 2.4.18. I have tested Tableau v1.3.3 through to v1.6.14 and Zen Cart v1.51 through to v1.5.5a. Lots of testing.

    I have a couple of Zen stores live and they ALL suffer with this issue (with this template active).

    The problem:
    When a customer views index.php?main_page=account_history the page does not complete the load and skips displaying anything after the account menu.

    Example img:

    Name:  screendump.jpg
Views: 292
Size:  26.5 KB

    Note: The footer fails and the page does not finish the load.

    Error log as follows:

    [15-Jul-2016 21:15:39 UTC] Request URI: /ted_zencart/index.php?main_page=account_history, IP address: ::1
    #1 require(C:\wamp\www\ted_zencart\includes\templates\tableau\templates\tpl_account _history_default.php) called at [C:\wamp\www\ted_zencart\includes\templates\tableau\common\tpl_main_page.php:201]
    #2 require(C:\wamp\www\ted_zencart\includes\templates\tableau\common\tpl_main_page. php) called at [C:\wamp\www\ted_zencart\index.php:97]
    [15-Jul-2016 21:15:39 UTC] PHP Warning: Division by zero in C:\wamp\www\ted_zencart\includes\templates\tableau\templates\tpl_account_history _default.php on line 31[15-Jul-2016 21:15:39 UTC] PHP Stack trace:[15-Jul-2016 21:15:39 UTC] PHP 1. {main}() C:\wamp\www\ted_zencart\index.php:0[15-Jul-2016 21:15:39 UTC] PHP 2. require() C:\wamp\www\ted_zencart\index.php:97[15-Jul-2016 21:15:39 UTC] PHP 3. require() C:\wamp\www\ted_zencart\includes\templates\tableau\common\tpl_main_page.php:201[15-Jul-2016 21:15:39 UTC] PHP Fatal error: Call to a member function display_count() on null in C:\wamp\www\ted_zencart\includes\templates\tableau\templates\tpl_account_history _default.php on line 72[15-Jul-2016 21:15:39 UTC] PHP Stack trace:[15-Jul-2016 21:15:39 UTC] PHP 1. {main}() C:\wamp\www\ted_zencart\index.php:0[15-Jul-2016 21:15:39 UTC] PHP 2. require() C:\wamp\www\ted_zencart\index.php:97[15-Jul-2016 21:15:39 UTC] PHP 3. require() C:\wamp\www\ted_zencart\includes\templates\tableau\common\tpl_main_page.php:201
    Remember all is fine whilst previous orders are present. This is only if there are no orders present. I can see the fatal error but don't know where to start! Any help would be appreciated.

    Regards

    SpaceMonkey

  5. #545
    Join Date
    Nov 2013
    Location
    Dorset, UK
    Posts
    121
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    Default Re: Tableau Responsive Theme - Support Thread

    Hi again.

    I have one store which completes this properly and displays:
    You have not yet made any purchases.
    This store is Zen Cart v1.54 with PHP 5.6.19 & Tableau v1.1.1. I would just go back but really need the discount codes & a few other repairs interest me. I have tried simply using the Tableau v1.1.1 tpl_account_history_default.php but this causes other problems!

    Thanks in advance.

    Space Monkey

  6. #546
    Join Date
    Nov 2013
    Location
    Dorset, UK
    Posts
    121
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    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by SPython View Post
    I have installed Tableau but when I click on the Configure button nothing happens. I am using Zen Cart v1.5.5a and PHP 7. I notice on the forum that someone else had the same problem three years ago. Is there a fix?
    Hi,

    I have installed this on several site now and about 50% have not allowed access to the configure function. However you can access the configure options directly in your DB with phpMyAdmin. See table template_configuration and I think the rest will make sense to you in there!!

    Hope this helps.

  7. #547
    Join Date
    Nov 2013
    Location
    Dorset, UK
    Posts
    121
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    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by Robert Davis View Post
    A brand new zen cart 1.5.5a

    When installing tableau, I get check marks on every item except for "Added CSS JS Loader Configuration", where instead I get an exclamation mark and a pink background. Manual inspection reveals that all queries in new_install.php appear to have succeeded.

    After install, I activate tableau... but when I attempt the "configure" button, nothing happens. No config panel reveals itself. Likewise with the "details" button.

    Chrome's tools/developer tells me "Uncaught TypeError: Object ... has no method 'fancybox'"

    This despite the fact that fancybox/jquery.fancybox.js and jquery_fancybox.js are both installed in includes/javascript

    This has got me baffled. I have searched this thread without result. I have removed and re-installed everything without result. I have installed the same tableau at a zen cart test site with an older zen cart version, and it works there == configure reveals a panel where I can enter configs.

    Any helpful suggestions appreciated.
    Quote Originally Posted by adb34 View Post
    I am using 1.5.5a

    When you go to Template Selection and hover over the image of Tableau two buttons appear Configure & Details, neither do anything. Could some please tell if they work and what should I see? Also I am a bit confused with the installation details. It has headings of '04. Global Configuration' and '05. Header Configuration' Etc. with instructions on what to do. I cannot find these anywhere in my admin.

    Quote Originally Posted by adb34 View Post
    It is looking like nobody can get the up-dated template to work. I have loaded to two different sites with two different results site one and site two and I am not talking about the picture.

    Some have tried a work around and some have said not to use this up-dated template. For me, I thought it would solve all my problems but no.

    So to start with, can anybody help with the admin->Tools->Template Selection->Tableau Template->configure ?
    Hi,

    As I said above this template has been installed to 1.53, 1.54 and now 1.5.5a many times. This bit has caused me errors for a year or so now...... On occasion this section has just started working after sometime (suspect hosting) and others never has worked. But still the glass is half full. Can't moan to much, is a good place to start for free. Maybe if you turn a good profit hire a developer to fix YOUR bugs.

    This appears to be one of the better FREE responsive templates I have found for Zen Cart so I have stuck with it! And yes I have tried to contact Numinix but never any joy.

    However, it's not game over! You can access the configure options directly in your DB with phpMyAdmin. See table template_configuration and I think the rest will make sense to you in there!!

    Hope this helps & good luck.

    SpaceMonkey

  8. #548
    Join Date
    Oct 2009
    Posts
    8
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    0

    Default Re: Tableau Responsive Theme - Support Thread

    Does the template not work with v1.5.5a and PHP Version: 5.5.35? This was a fresh install, no other add-ons.

    Clicking on "Configure" within the template selection with link to: ****template_select.php#configuration-wrapper, does absolutely nothing.
    Additionally, the slider only displays the first banner with sort order 0. If I setup 2 or 3 with sort order 0, it will only show the first one.
    Gabe

  9. #549
    Join Date
    Mar 2014
    Location
    Jamestown, TN
    Posts
    36
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    0

    Default Re: Tableau Responsive Theme - Support Thread

    Just added the new template. Install went fine but I cannot get the sideboxes to show up. It's been almost a year since I worked on this site and I am sure it's something simple, but I can't figure it out. The side boxes all displayed before I installed the new template.

  10. #550
    Join Date
    Jan 2004
    Posts
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    277

    Default Re: Tableau Responsive Theme - Support Thread

    Quote Originally Posted by Jeffg23 View Post
    Just added the new template. Install went fine but I cannot get the sideboxes to show up. It's been almost a year since I worked on this site and I am sure it's something simple, but I can't figure it out. The side boxes all displayed before I installed the new template.
    Usually that means you haven't gone into Admin->Tools->Layout Boxes Controller and set the boxes you want displayed. (Usually starts with clicking "Reset" at the bottom of the page if all are at 0).
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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