Edit Orders v4.0 Support Thread

Quote:

---

Originally Posted by ShopVille

This is how i'm set up it keeps the line formatting in the order, however when editing it displays as one line

---

This is working for me in a stock Zen Cart installation + Edit Orders + Demo Data. Need to figure out what is different on your site...

I seem to remember one of your sites having issues with a corrupted DB in the past; specifically related to product attributes, option names, and option values. Could still be some leftover issues?

Can you verify the current version of Zen Cart on the site? Upgrade path used if any? PHP version? Third party modules? Other modifications? Debug logs? Current attribute related settings (configuration, option name, and priduct attribute)?

Have you tried creating a new product + option name + assigning the attribute + creating a dummy order + add product (no template / front end modifications involved)?

Regardless of how it is configured edit orders will display in one line
Attachment 14526

Both in simple attributes editor and advanced,
Do you get multiple lines for the attribute when editing an order?

Quote:

---

Originally Posted by ShopVille

Regardless of how it is configured edit orders will display in one line ... Both in simple attributes editor and advanced ...

---

Edit Orders 4.1.x does not have a "simple attribute" or "advanced attribute" editor. Sounds like perhaps you have Edit Orders 4.0.x (or older) installed... Versions of Edit Orders other than 4.1.x are no longer supported (and can actually cause issues and break things in Zen Cart 1.5.1+).

As noted above, entering multiple lines of text in Edit Orders 4.1.3+ under Zen Cart 1.5.1+ is working correctly in my test environments. Perhaps it is time to upgrade?

NOTE: There are a few minor known bugs in the current release of Edit Orders 4.1 affecting a limited number of configurations / stores. Fixes / workarounds have been posted earlier in this support thread for known bugs. A new version of Edit Orders (including fixes for known issues) is currently in development. There is no ETA for the next release at this time.

Hi Guys,

I'm having some problems, After i edit an order and update, it goes to a blank page.

There are no errors nothing on the page and when i go back to check the order, its updated.

I check the logs folder, no logs are there.

I enable the includes/local/configure.php also no error.

If i were to just update a comment without going into edit it works fine.

I suspect it has something to do with edit_orders.php or edit_orders_functions.php

Can anyone tell me what else can i try to resolve this problem?

Btw, i'm using zencart 1.5.3 edit orders 4.1.4

A blank page implies that a debug-log file was created in your /logs directory that will identify the source of the error. If you post the log file here, make sure that you xxx-out your admin folder's name!

Quote:

---

Originally Posted by lat9

A blank page implies that a debug-log file was created in your /logs directory that will identify the source of the error. If you post the log file here, make sure that you xxx-out your admin folder's name!

---

PHP Fatal error: 1054:Unknown column 'p.products_quantity' in 'field list' :: SELECT `p`.`products_quantity` FROM `products` WHERE `p`.`products_id` = '1121' in /home/wildstee/public_html/includes/classes/db/mysql/query_factory.php on line 120

Edit Orders 4.1.4 Mod refers to p.products so I reloaded it but I continue to get this error when clicking the "Update" button from Edit Orders.
What I don't understand is the columns in the database are not labeled as "p." so I don't understand how Edit orders is using this.

I have had all this setup for some time. I recently had issues with a group pricing mod, which I got straightened out, but since that this issue has occurred. I know I have to do some searching but was just hoping someone might have some insight that would assist me.

Thank You

Took some digging but I finally found this post in the forum if anyone else has this issue and needs to fix it.
http://www.zen-cart.com/showthread.p...-Thread/page45

Hi wsworx,

Your solution worked for me......

http://www.zen-cart.com/showthread.p...23#post1225423

The problem is caused by reward point module.....

BTW, I do not fin any logs under my /logs folder, any idea why?

Previously when i'm having problems with shipping module the logs did show up but now there isn't any log.......

After installing this plugin to my 1.5.3 installation I could add products to an existing order; however, I could not edit prices of products or shipping and I could not add a gift cert or many any other changes to the existing order. Further after installation I was no longer able to issue refunds through zen cart. Had to uninstall. It created for more issues that it solved.

Quote:

---

Originally Posted by catsma_97504

After installing this plugin to my 1.5.3 installation I could add products to an existing order; however, I could not edit prices of products or shipping and I could not add a gift cert or many any other changes to the existing order. Further after installation I was no longer able to issue refunds through zen cart. Had to uninstall. It created for more issues that it solved.

---

not sure if you are looking for help or just wanted to vent..:shocking:

That said I will say this, your problems seem UNIQUE to your store (otherwise MANY others would have reported the very SAME issues). The issue is likely something within your unique setup.. The WHOLE PURPOSE of edit orders is to add the ability to EDIT orders.. If you could not EDIT PRICES or SHIPPING then I'd say that something was very wrong with either your installing or usage of this module.. However given that you've now removed it it's IMPOSSIBLE to say what the UNIQUE issue you are having is.. (again it's not clear if you REALLY want help or if you were simply passing through to vent..)