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Paypal IPN, suddenly no more orders?
This is a bit strange.
Has anyone else been having sudden problems with PayPal IPN - Website Standard Payment this morning?
My cart has been running fine for a year and a half, until this morning, I've received payments for 4 orders and yet, they don't appear at all in our cart nor did we get confirmation e-mails.
I've had to contact the customers to place the order again so I can know what it is they're ordering and use the "Check/Money Order" option for payment and the order shows up fine in the cart with confirmation emails.
I imagine this is a paypal issue, but I'm not sure what happened.
Any ideas?
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Re: Paypal IPN, suddenly no more orders?
YES! I've had the same problem...
Is this a problem with Paypal, or with the ISP? We're using awardspace right now as our server.
I NEED HELP -- Can someone please tell me how to release the order manually in the database so that this customer can download his products? He ordered a LOT of stuff and it would take me a while to send it all to him. If I could manually release the order by modifying the database, that is the fastest/best option for me.
Can anyone help?
Thanks!
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Re: Paypal IPN, suddenly no more orders?
We've had this problem on two sites today!!!! Both on the same server but now it appears it's not our problem... so tht makes me feel better... but not much...
Has anyone heard anything else on this?
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Re: Paypal IPN, suddenly no more orders?
I have a few clients with this same issue. You can manually push through order using the master password module and logging in as the customer on the front end.
Module is here: http://www.zen-cart.com/index.php?ma...roducts_id=190
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Re: Paypal IPN, suddenly no more orders?
Flipside, that looks like a handy temporary solution!
Still though, wondering what the hell is going on.
My last order was at 11:46 PM EST, paypal had notices up on their site last night that they were doing "maintenance"
The first random payment with no order was at 3:38AM EST
Obviously they changed something...
I've emailed their merchant technical services, but I'm really a zero at php and everything, I hope someone more adept can help us out.
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Re: Paypal IPN, suddenly no more orders?
I have had this issue with Paypal many times in the past. For the most part, it's out of our hands.
Please let us know what Paypal's tech support tells you.
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Re: Paypal IPN, suddenly no more orders?
Are you still having the same problems with your site?
I've just tried doing a test purchase through paypal and it went through without a hitch. Maybe the issue has been resolved now?
Thanks, Flipside, for the module. I'll check it out now.
Cheers,
Luise
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Re: Paypal IPN, suddenly no more orders?
I've not checked for 45 mins...
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Re: Paypal IPN, suddenly no more orders?
mlbacher, it's been a long time since I've set up my cart, how can i do a test purchase to see if it's resolved?
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Re: Paypal IPN, suddenly no more orders?
I just did a test, still not working... hmm
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Re: Paypal IPN, suddenly no more orders?
Here is a link to their blog that tells they are definitely having a problem:
http://developer.paypal-portal.com/t...id/mts_updates
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Re: Paypal IPN, suddenly no more orders?
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Re: Paypal IPN, suddenly no more orders?
Thank you anita for the link!
That makes me fell alot better that my cart wasn't hacked nor it being anything I did to make the problem occur. Ill just sit back and wait it out.
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
sjgarg
mlbacher, it's been a long time since I've set up my cart, how can i do a test purchase to see if it's resolved?
I just bought something cheap, paid through paypal with a different paypal ID, and then refunded the purchase. Everything worked fine for me.
I'm looking at this module now to see how to manually put through the order for this customer without changing his password, however I'm still having a problem : How do I find out what he ordered? There's no order information in my database (that I can find)...
Isn't the information stored somewhere in the database? How do I retrieve it to figure out what he ordered?
Thanks,
Luise
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Re: Paypal IPN, suddenly no more orders?
I'm wondering how to get to that info also. When I sign into their account using the master password contribution there is nothing in their shopping cart.
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Re: Paypal IPN, suddenly no more orders?
The order info isn;t stored in teh database until the confirmation comes back from PayPal.
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
anita
I'm wondering how to get to that info also. When I sign into their account using the master password contribution there is nothing in their shopping cart.
There won't be anything in their account...
In my test earlier, they completely checked out, so there's no cached order..
so you'd need to go hunting in your database..
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Re: Paypal IPN, suddenly no more orders?
Quote:
The order info isn;t stored in teh database until the confirmation comes back from PayPal.
I realize that, but the info is in the database somewhere - just not as an order.
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
anita
I realize that, but the info is in the database somewhere - just not as an order.
I agree, the info has to be stored somewhere, since Paypal doesn't know what they ordered either, only what the total is. So clearly, somewhere along the line, the information is stored in zen-cart. Whether its encrypted or something and needs to be de-coded first, I'm not sure. But the info is there!
How do we retrieve it?
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Re: Paypal IPN, suddenly no more orders?
Having the same issue :( Glad it's not something I've done though...I hope they sort it soon..it doesn;t look good.
Does anyone know if/when they get it sorted will the customers who have ordered suddenly get their emails with their order number etc?
My customers managed to pay but didn't get an order reference number..is that like everyone else?? :mellow:
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Re: Paypal IPN, suddenly no more orders?
The customers order shopping cart is stored in their cookie and their session - on return from PayPal after paying the system isn;t being triggered to store the session info in the database, so when the user logs off or closes their browser the session is destroyed and the information is gone forever.
We've had to contact our customers to ask what they have ordered!!!
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
pb4
Does anyone know if/when they get it sorted will the customers who have ordered suddenly get their emails with their order number etc? :mellow:
No -- they won't get an order number. I'm hoping that someone here will be able to enlighten us as to what we might do to "fake" the sucessful IPN connection, so that the order can be released in zen-cart and an order number created.
I am hopeful that there is a ZEN-CART DEVELOPER who is reading this thread who can enlighten us as to what the best way to proceed would be.
Is it possible to manually release the order? Can anyone help?
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Re: Paypal IPN, suddenly no more orders?
I can't believe how long it is taking Paylpal to solve this... :huh:
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
pb4
Having the same issue :( Glad it's not something I've done though...I hope they sort it soon..it doesn;t look good.
Does anyone know if/when they get it sorted will the customers who have ordered suddenly get their emails with their order number etc?
My customers managed to pay but didn't get an order reference number..is that like everyone else?? :mellow:
My experience is
1. New customer information is being saved in ZenCart.
2. New order (involving Paypal IPN Website Payment Standard) information is not being stored. I have "Recover Cart Sales" add-on installed on my sites but the customer's shopping cart was emptied so that's no help in reconstructing the order.
3. Some of my customer's alerted me by phone when they couldn't get a confirmation (return to my site) after making payment.
Temporary workaround:
Go online to your Paypal account and on the My Account> Overview screen compare names to orders. If there is no match, look up the customer in Zencart Admin> Customers> Customers and email or give them a phone call to find out what they ordered.
There are a number of add-ons to Zencart which allow you to enter orders on customer's behalf. I use Master Password encrypted which allows me to use a master password to enter any account.
Use the customer's email address (from Admin> Customers> Customers> to log in using the Master Password. You are going into your store as a customer on the catalog side, not an admin.
Create the order and choose the moneyorder payment method (or any other payment method which does not transmit data to a payment system). [if you got time to do it, I recommend installing and using the "other payments" add-on.] I add comments to the order explaining to myself that this order was entered manually due to a Paypal failure and copy and paste the Paypal Unique Transaction ID into the comments just to tie things together.
Confirm the order and the customer will get an acknowledgement email (if you are configured to send emails) and the order will now be in your system to process normally.
I have turned off the Paypal IPN in all of my sites until Paypal gets this sorted out. I can do that, because I also have other payment options for my customers including a regular credit card payment gateway other than Paypal.
BTW. Paypal starting going fruit 3 or 4 days ago when it started sending duplicate responses causing me to have duplicate orders generated in ZenCart, but with only one payment (Same Paypal ID# for both orders). So you may want to check for duplicate orders over the past few days.
Ron
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
pb4
Does anyone know if/when they get it sorted will the customers who have ordered suddenly get their emails with their order number etc?
Good point! If you are following my suggestions in Post #24 it would be a good idea to keep an eye out for this. If Paypal is able to finally push orders for the affected transactions you may end up with duplicates of what you manually entered.
Ron
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Re: Paypal IPN, suddenly no more orders?
I have google checkout installed as well as paypal. I just disabled paypal and will let them use google til paypal fixes itself. Liz
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Re: Paypal IPN, suddenly no more orders?
before I discovered the paypal blog, I already wasted 4 hrs already on figuring out what's wrong with my site...
now, hope paypal will solve the problem quickly
already got 2 order with out any detail.. :(
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Re: Paypal IPN, suddenly no more orders?
OK -- I've tried to contact the users who have purchased products for which I don't have records. It appears as though the information from their session is stored in the table:
zen_paypal_session
I've found the zenid listed under the order to match a field in this table in the database. The data in this table looks something like this:
96331396f62334e305832466b5a484a6c63334d694f334d364e545536496b4e51525441774d446b3 1596a67794d545a6a4e793144545441774d475531597a63774f5756684d43356a63475575626d563 04c6d4e68596d786c4c6e4a765a3256796379356a623230694f334d364e6a6f695932467964456c4 5496a744f4f334d364e446f695932467964434937547a6f784d6a6f696332687663484270626d646 a59584a30496a6f354f6e747a4f6a6b36496d396963325679646d56796379493759546f774f6e743 9637a6f344f694a6a623235305a5735306379493759546f7a4f6e747a4f6a4d324f6949794d44633 65a6d466a4e544d324e6a566b4d6d49784f4451325a5463334e4756694d446468596a686b5a6a553 15a5749694f3245364d6a7037637a6f7a4f694a7864486b694f334d364d546f694d534937637a6f7 84d446f6959585230636d6c696458526c6379493759546f784f6e74704f6a49774f334d364d6a6f6 94e7a49694f333139637a6f7a4e6a6f694d6a41304f6a59794d4459304e574e6b5a4749354f44593 5597a6c6d4e7a5130596a59304d4459324d4749324d7a6b32496a74684f6a493665334d364d7a6f6 963585235496a747a4f6a4536496a45694f334d364d544136496d463064484a70596e56305a584d6 94f3245364d5
Obviously this is encrypted... how do I decrypt this information manually (the key must be somewhere -- how do I find it, and what encryption is being used?) The code is open source -- surely someone knows the answer as to how to decrypt this information. I don't want to rely on the customer to get back to me as to what they purchased -- i just want to fix this for them now.
How do I decrypt this information?
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Re: Paypal IPN, suddenly no more orders?
Same problem here. Note that the link to PayPal shown in an earlier post says that the problem has been cleared up...but I just put through an order using my own information and it did not work.
Also, I was referred back to my site...and it showed the last valid order number as if that was the order that I had placed...however that is not correct...and there is no order in my account reflecting what I just ordered.
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Re: Paypal IPN, suddenly no more orders?
I was looking at that too, and I just placed an order, it gave me no order number and it did not show up on the site either. I went back to that blog, and look at it again, cause there was another error a totally different one that happened and is now resolved. Look at the times on there and the new error that was resolved is not about the paypal ipn.
Still waiting and getting mad, stupid paypal. I have been calling my customers and asking their orders. OR trolling the whos online and seeing what they have in their cart and writing it down.
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
WiccanWitch420
I was looking at that too, and I just placed an order, it gave me no order number and it did not show up on the site either. I went back to that blog, and look at it again, cause there was another error a totally different one that happened and is now resolved. Look at the times on there and the new error that was resolved is not about the paypal ipn.
Still waiting and getting mad, stupid paypal. I have been calling my customers and asking their orders. OR trolling the whos online and seeing what they have in their cart and writing it down.
Yeah...you are right...the problem they say has been resolved is NOT the ipn issue. Actually I guess that is good news because it means they are still working on it rather than what I thought had happened...that is that they had indicated it was fixed when it was not fixed.
Because virtually all of my orders are PayPal I just shut down my site for a couple of hours for "maintenance" . Guess I need to go and look at doing the Google Payments process too.
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Re: Paypal IPN, suddenly no more orders?
Paypal has admitted there is an issue. They are calling it a P1 issue (Top Priority). The Bug# associated to this issue is 00979816. They do not know when the issue will be completely resolved. I do not know about all of you, but my Zen Cart sends me emails telling me about these orders "Debug Data-Failure." Inside the detail of the email I am able to decifer the contents of the order. They are listed under [0] => Array. I then hold these dollar amounts to the payments present in my Paypal Account. I hope all of this helps .
Liz
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
turtlegirlliz
Paypal has admitted there is an issue. They are calling it a P1 issue (Top Priority). The Bug# associated to this issue is 00979816. They do not know when the issue will be completely resolved. I do not know about all of you, but my Zen Cart sends me emails telling me about these orders "Debug Data-Failure." Inside the detail of the email I am able to decifer the contents of the order. They are listed under [0] => Array. I then hold these dollar amounts to the payments present in my Paypal Account. I hope all of this helps .
Liz
No...I don't get any such emails from my Zen Cart. Wonder if you have an add-on that provides it or if there is something in the Admin that would be generating those emails. All I get is the email from PayPal showing that the payment was made.
Actually I just realized that I can get these emails if I switch my IPN Debug mode to have such emails sent to me. So I am doing that now. That will allow me to reopen my shop as presumably I will get enough information from these to be able to know what people have ordered.
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Re: Paypal IPN, suddenly no more orders?
crap -- i spent all day on this... even submitted a post (last resort) and now i find this post... odd i didnt see it earlier...
no fix from paypal yet... http://developer.paypal-portal.com/t...5CDC4B9A2#A470
:censored::censored::censored::censored::censored::censored:
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Re: Paypal IPN, suddenly no more orders?
It will send you a copy of the transaction in a programming form. However, it doesn't take much to pull from it what is necessary. As for Paypal. I sat on the phone with them a couple of times and I re-iterated to them that I know there is a problem all of my other payment options are functioning properly. At that point, I finally found someone interested in accepting the buck. I told him that I appreciate his honesty. The passing of the buck costs me more money than the issue itself.
Liz
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Re: Paypal IPN, suddenly no more orders?
No Fix, but they are still working on it!
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
maineiac13
No...I don't get any such emails from my Zen Cart. Wonder if you have an add-on that provides it or if there is something in the Admin that would be generating those emails. All I get is the email from PayPal showing that the payment was made.
Actually I just realized that I can get these emails if I switch my IPN Debug mode to have such emails sent to me. So I am doing that now. That will allow me to reopen my shop as presumably I will get enough information from these to be able to know what people have ordered.
I'm confused by this -- how do I configure this in the admin so that I can get emails (or to a log file) that tells me what they ordered?
My current payment module is set to debug mode but I'm not getting emails, everything is going to the log files. I've checked the log files in includes/modules/payment/paypal/logs and I do not see any transaction details anywhere. Am I missing something?
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Re: Paypal IPN, suddenly no more orders?
I didn't set up my Zen Cart, so I have no idea how I receive these emails. I wish I could help further. :(
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
turtlegirlliz
I do not know about all of you, but my Zen Cart sends me emails telling me about these orders "Debug Data-Failure." Inside the detail of the email I am able to decifer the contents of the order. They are listed under [0] => Array. I then hold these dollar amounts to the payments present in my Paypal Account. I hope all of this helps .
Liz
I have never seen an e-mail like this, either. The problem is that we do not receive anything from the cart when the payment has not been confirmed by PayPal. At least we do have the customer information and the payment info. If only I knew what to ship!
This is not the only part of PayPal that is not working correctly. When you print some of the new PayPal screens the HTML table outlines are printed and the forms look pretty crappy. Someone at PayPal needs to get fired.
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
maineiac13
No...I don't get any such emails from my Zen Cart. Wonder if you have an add-on that provides it or if there is something in the Admin that would be generating those emails. All I get is the email from PayPal showing that the payment was made.
Actually I just realized that I can get these emails if I switch my IPN Debug mode to have such emails sent to me. So I am doing that now. That will allow me to reopen my shop as presumably I will get enough information from these to be able to know what people have ordered.
Hiya, if you could tell me how to do this, that would be cool. =) Thanks Jamie
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Re: Paypal IPN, suddenly no more orders?
well, I am glad to know that I am not the only one with this issue! glad to have this forum :) of course, the issue is not resolved, but at least I'm not alone!!
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Re: Paypal IPN, suddenly no more orders?
Admin Area of your shop:
-> Modules
-> Payment
-> PayPal IPN - Website Payments Standard
-> [Edit]
Debug Mode:
(o) Log and Email
Hope that helps.
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Re: Paypal IPN, suddenly no more orders?
Untill this is resolved I've installed the Paypal sessions viewer: http://www.zen-cart.com/index.php?ma...products_id=84
When you get an email from paypal saying you got paid go find the order in here and push it through. Then it shows up just like a normal order, the customer gets their email, and rainbows fall from the sky.
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Re: Paypal IPN, suddenly no more orders?
Same thing started at my site at around 4:00 in the morning, It has been working great for the last two and a half years then suddenly bang it stopped working. I have been pulling my hair out all day over this issue trying to figure it out. Glad I stopped by here, now at least I know it isn't anything I can fix.
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Re: Paypal IPN, suddenly no more orders?
I for one got tired of waiting, disabled the Website Payments Standard Module, and implemented PayPal Express. It was pretty easy following the instructions on this site and I've been up and running for hours. It's really not that much different to my customers except they have the option to log into PayPal before they place their order, and they can still pay with a credit card without a PayPal account.
I'm confused why nobody else has done this, or if I am just missing something. Regardless, I am receiving orders and might just keep things this way! I've wanted to implement the Rewards Point module anyway, which doesn't work with PayPal IPN.
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
GardenGal
I for one got tired of waiting, disabled the Website Payments Standard Module, and implemented PayPal Express. It was pretty easy following the instructions on this site and I've been up and running for hours. It's really not that much different to my customers except they have the option to log into PayPal before they place their order, and they can still pay with a credit card without a PayPal account.
I'm confused why nobody else has done this, or if I am just missing something. Regardless, I am receiving orders and might just keep things this way! I've wanted to implement the Rewards Point module anyway, which doesn't work with PayPal IPN.
I tried doing this myself earlier today and my test subject reported that when he tried to use this paypal method when he clicked confirm order he was sent to paypals homepage and was unable to get his order. I had no record in the admin screens of anything even happening.
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Re: Paypal IPN, suddenly no more orders?
I'm not sure what you mean "the customer was unable to get his order."
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Re: Paypal IPN, suddenly no more orders?
Enabling PDT in the PayPal IPN module should allow orders to still come through while IPN is down. Unless PayPal have messed that up too. Haven't had a chance to test it yet though. I normally keep PDT switched off because it can cause duplicate orders.
Regards,
Christian.
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
GardenGal
I'm not sure what you mean "the customer was unable to get his order."
I sell digital downloads. since the order didn't show up in the store. the customer was not able to download the goods he purchased and I had no record of the transaction.
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Re: Paypal IPN, suddenly no more orders?
Heromorph, do you have record in your PayPal account of receiving payment? Does your test user have record of paying? I'm sorry for the questions, but I'd like to help you since it's working for me and I'm a little confused on what really happened at "the end."
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Re: Paypal IPN, suddenly no more orders?
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
GardenGal
Heromorph, do you have record in your PayPal account of receiving payment? Does your test user have record of paying? I'm sorry for the questions, but I'd like to help you since it's working for me and I'm a little confused on what really happened at "the end."
No problem for questions, I would love to be able to accept payments again. he said was the transaction was working normally until he click confirm order then he was sent to the paypal homepage and not my store, when he returned to the store his cart was empty but his order history did not show the order. I did not receive anything. No order e-mail, no money in paypal.
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Re: Paypal IPN, suddenly no more orders?
Heromorph. If your customer didn't log into PayPal before confirming their order, with PayPal Express (they are given that option early on), they are directed to the PayPal site after confirming their order to log in and pay, just like like usual. Perhaps I am misunderstanding. Please feel free to PM me and I will help you so we don't "muddy up the waters" here. If it turns out to be something that will help others we'll post the resolution here.
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
andrew1291
Admin Area of your shop:
-> Modules
-> Payment
-> PayPal IPN - Website Payments Standard
-> [Edit]
Debug Mode:
(o) Log and Email
Hope that helps.
so change it to log and email, and then it will email me what exactly?
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
WiccanWitch420
so change it to log and email, and then it will email me what exactly?
You will get a large number of emails for every PayPal order...and one of them will have cryptic information from which you should be able to tell what the order contained.
However....the better solution is to install the mod posted by gothstone in post #43 above as that will also show you the orders that have already been missed and will allow you to add them to your database of orders.
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Re: Paypal IPN, suddenly no more orders?
Just had a look at the link below
http://developer.paypal-portal.com/t...is/ba-p/158035
Its now saying this is sorted has any one checked this out or had a order to see if it’s working?
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
GardenGal
I'm confused why nobody else has done this, or if I am just missing something. Regardless, I am receiving orders and might just keep things this way! I've wanted to implement the Rewards Point module anyway, which doesn't work with PayPal IPN.
I haven't done it because I experienced some wierd problems when I tried to switch to paypal express... but I'm not using a standard version of zen-cart so I may have screwed something up. But my initial tests didn't work so well when I tried switching.
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Re: Paypal IPN, suddenly no more orders?
Without Paypal IPN, those of us who do digital downloads have no way to sell/track what we sell.
We can't turn on those downloads for anything else other than the Zen Free Card (NOT an option) or for a Money order and my tech admin read thru that process and said it would be better to use google checkout or wait rather than do that as it will SCREW with our database.
Paypal Express isn't an option for us. That is why I installed google checkout as my backup about 4 months ago.
Never needed it til now but it's been there.
Liz
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Re: Paypal IPN, suddenly no more orders?
Since Paypal now says this is resolved, please post that you got a positive IPN so we can all take a deep breath.
:blink:
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
mteipe
Since Paypal now says this is resolved, please post that you got a positive IPN so we can all take a deep breath.
:blink:
This morning I was seeing the same problem as everyone else.
After reading your post just now, I ran a test and was successfully able to place an order. One data point, anyway!
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
wygk
This morning I was seeing the same problem as everyone else.
After reading your post just now, I ran a test and was successfully able to place an order. One data point, anyway!
We got a positive one too. Hopefully we're on the outset of this issue.
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Re: Paypal IPN, suddenly no more orders?
I just did a test order and it showed up in the cart now, and the order was successful =)
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Re: Paypal IPN, suddenly no more orders?
I still am having issues. Just tweaking some settings and going to run another test. This is very frustrating!
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Re: Paypal IPN, suddenly no more orders?
hello -- i am now getting positive orders however i am missing the paypal transaction details on the orders page. Please see images of before/after IPN bug.
Also, the redirect back to my shop is taking forever and is timing out ( a refresh gets me to the page after the time out)... how can i decrese the amount of time it takes to redirect... thanks
before IPN bug
http://i96.photobucket.com/albums/l1...art/before.jpg
after IPN bug fix
http://i96.photobucket.com/albums/l1...rt/missing.jpg
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Re: Paypal IPN, suddenly no more orders?
As of 01:10 (1:10AM) Mountain Time (3:10AM Eastern) I made a test payment through the Paypal IPN module using my personal Paypal account.
The transaction went through normally and the Payment Details section of the order details screen appeared normal with all necessary data.
I will next do the same test except make the payment using a VISA card through the Paypal IPN and post the results shortly.
Ron
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
ronlee67
As of 01:10 (1:10AM) Mountain Time (3:10AM Eastern) I made a test payment through the Paypal IPN module using my personal Paypal account.
The transaction went through normally and the Payment Details section of the order details screen appeared normal with all necessary data.
I will next do the same test except make the payment using a VISA card through the Paypal IPN and post the results shortly.
Ron
As of 0120 (2:20AM) Mountain Time (3:20AM Eastern) I made a sucessful test payment through the Paypal IPN using a VISA card (bypassing the Paypal account login). The transaction went through normally and the Payment Details section of the order details screen appeared normal with all necessary data.
Ron
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Re: Paypal IPN, suddenly no more orders?
Ron
Are you saying that everything will be restored back to pre 10/14? or
How can I restore back to my site back to 10/13?
Jerry
www.glasseyesonline.com
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Re: Paypal IPN, suddenly no more orders?
:clap: YAY its working with me...
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Re: Paypal IPN, suddenly no more orders?
What did uyou do to have it restored?
Jerry
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Re: Paypal IPN, suddenly no more orders?
It is working for me on one site, but not another. I cannot figure out why. They share the same email address. I'm getting payments to one, but no record of orders or confirmation for the buyer.
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Re: Paypal IPN, suddenly no more orders?
I had orders go through just fine as of 5:28am EDT....but an order that was placed at 6:17am EDT did NOT go through. So I don't know if the problem has reappeared or not or if this other order is a separate issue.
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Re: Paypal IPN, suddenly no more orders?
I had the same problem and went crazy several days. No I solved. Iread all the threads on all the forum possible. Here my lesson learned.
Zencart 1.3.8a from the scratch
some addons but the did not created problems
once you confugured all PayPal profile correctly and the PayPal Zencart IPN modole too
Once you have test your communicatios with paypal servers with ipncheck and works correctly
once you are aware that your host company in not godaddy
take a look tou your PHP logs
if you find something similar
1292 Incorrect datetime value: '02:20:07 15 2009' for column 'payment_date'
at row 1
in:
[INSERT INTO sap_paypal (order_id, txn_type, module_name, module_mode, reason_code, payment_type, payment_status, pending_reason, invoice, first_name, last_name, payer_business_name, address_name, address_street, address_city, address_state, address_zip, address_country, address_status, payer_email, payer_id, payer_status, payment_date, business, receiver_email, receiver_id, txn_id, etc...
you catched the problem.
i founded it before http://www.zen-cart.com/forum/showthread.php?p=484125
but did not linked this solution to my problem.
you have to turn off "satic mode" in MySql
run sql query
SET @@global.sql_mode= '';
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Re: Paypal IPN, suddenly no more orders?
this was redundant - please ignore/delete
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Re: Paypal IPN, suddenly no more orders?
I am having the same issues as well. I read through the forum and it seems that it isn't quite fixed. Has anyone heard differently. I will also put the express checkout button on. Please keep us updated if anyone finds this stuff out. Thanks for everyone's hard work!!
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Re: Paypal IPN, suddenly no more orders?
Yea ! Mine is working fine, and I didn't have to do a thing.
Orders are coming in that are paid by Paypal. Keeping my fingers crossed.
Jerry
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
gothstone
Thanks for this -- that's exactly what I was looking for.
Worked like a charm. My database and paypal are reconciled now and I see the rainbows -- it's a very beautiful, colourful day!
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Re: Paypal IPN, suddenly no more orders?
Quote:
Originally Posted by
mlbacher
Thanks for this -- that's exactly what I was looking for.
Worked like a charm. My database and paypal are reconciled now and I see the rainbows -- it's a very beautiful, colourful day!
so this add on will allow you to see what paypal did not post?
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Re: Paypal IPN, suddenly no more orders?
If PayPal did not post it successfully, then you can have them re-send it. See the list of troubleshooting steps here: http://www.zen-cart.com/wiki/index.p...7s_not_working
There's a tip (around #21) on how to ask PayPal to re-send the ones that failed.
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Re: Paypal IPN, suddenly no more orders?
Hi all,
If you don't have access to your MySQL Server here is the fix and you can leave your MySQL server set to strict by doing this. The latest release of MySQL is default to strict and any MySQL Server updates could have started all of these problems.
I have had the double order issue as well and it looks to me as if this has been going on now for over 2 years. If you're like me you need the IPN because you want to use all of the checkout screens to gather other information (e.g. delivery date). I have found a fix for at least all the ills I have had with the Paypal IPN module to this point.
http://www.zen-cart.com/forum/showth...352#post854352
P.S. There are alot of posts for this issue. I hope this makes it to those posts and it fixes your issues.