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  1. #1
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    Default Re: Stripe payment module - Triplicate orders

    you should change the status.

  2. #2
    Join Date
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    Default Re: Stripe payment module - Triplicate orders

    You should change the status after cheking the payment in the admin page.
    or change the default order value of setting.

  3. #3
    Join Date
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    Default Re: Stripe payment module - Triplicate orders

    Quote Originally Posted by Gozzandes View Post
    You should change the status after cheking the payment in the admin page.
    or change the default order value of setting.
    OK... Right now all test orders are "pending". Not sure what they should be changed to... the other choices are processing, delivered or update.
    Should this be done before I update the stripe module to version 2.1.11 or after I update the module?

  4. #4
    Join Date
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    Default Re: Stripe payment module - Triplicate orders

    Gozzandes, Sorry that BigB and I are tugging you back and forth, but I wanted to mention that I re-enabled Stripe, but with only Credit Cards enabled....no other changes. So far, every order received has resulted in a Zen Order and a successful stripe payment. Whereas starting on the 10th, none of the non-CC orders had a Zen order, which prompted the initial disabling of Stripe.

  5. #5
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    Default Re: Stripe payment module - Triplicate orders

    Quote Originally Posted by BigB View Post
    OK... Right now all test orders are "pending". Not sure what they should be changed to... the other choices are processing, delivered or update.
    Should this be done before I update the stripe module to version 2.1.11 or after I update the module?
    Go to admin=>Payment Modules => Stripe Payments => Set Order Status
    Change the Set Order Status "default" to "Delivered".

  6. #6
    Join Date
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    Default Re: Stripe payment module - Triplicate orders

    Quote Originally Posted by Gozzandes View Post
    Go to admin=>Payment Modules => Stripe Payments => Set Order Status
    Change the Set Order Status "default" to "Delivered".
    OK, completed the tasks of updating the module as per your guidance... I then un-installed the module in ZC admin and re-installed it... set the status of the module's admin settings from "default" to "delivered" and added the stripe test credentials.
    The entire checkout process worked smooth and flawlessly.
    All steps of checkout were seemless with ability to download a digital product after CC info entered and order confirmed during checkout.
    Thank you Gozzandes. All of your difection and instruction has been spot on. I greatly appreciate your assistance

  7. #7
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    Default Re: Stripe payment module - Triplicate orders

    Something odd that's been happening..when I check on the orders at Stripe every transaction has an additional $5.00 USD charge added to it.
    For example: I have a $10.00 test product in the Zen Cart store... when purchasing the product it shows the correct price of $10.00 to be charged in checkout however, when I check the completed transactions back at my Stripe account it is a $15.00 transaction... every test order has this $5.00 added to it. Has anyone else had this issue or know why this may be happening?
    I don't knpw if the charge is occuring at Stripe or in Zen Cart.
    I have disabled Flat Rate shippping module and there is no shipping/handling fee being applied in the product listing. I'm trying to track down why/how this charge is occuring but have not been able to figure it out yet. Any input or suggestion on where to look and/or what to do is greatly appreciated, thanks
    Last edited by BigB; 13 Jan 2025 at 09:42 PM.

  8. #8
    Join Date
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    Default Re: Stripe payment module - Triplicate orders

    Quote Originally Posted by BigB View Post
    Something odd that's been happening..when I check on the orders at Stripe every transaction has an additional $5.00 USD charge added to it.
    For example: I have a $10.00 test product in the Zen Cart store... when purchasing the product it shows the correct price of $10.00 to be charged in checkout however, when I check the completed transactions back at my Stripe account it is a $15.00 transaction... every test order has this $5.00 added to it. Has anyone else had this issue or know why this may be happening?
    I don't knpw if the charge is occuring at Stripe or in Zen Cart.
    I have disabled Flat Rate shippping module and there is no shipping/handling fee being applied in the product listing. I'm trying to track down why/how this charge is occuring but have not been able to figure it out yet. Any input or suggestion on where to look and/or what to do is greatly appreciated, thanks
    This was an issue recently discussed. Its the "Low Order Fee"
    Go here and set the "order fee" to $0:
    Login to Admin, then Modules --> Order Total , then select "Low Order Fee"

    Click image for larger version. 

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