Help? (Invalid Parameter)?

14 Feb 2007, 04:54

#1

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Join Date:: Feb 2006
Posts:: 44
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Help? (Invalid Parameter)?

Ok, I did an order from my website for a $1.00 and It took me to the paypal website and then it brought me back to my site. I go to confirm order and I get this...

Step 1 of 3 - Delivery Information

We were not able to process your order. Please try again, select an alternate payment method, or contact the store owner for assistance. (Invalid Parameter)

Shipping Information:
Mrs No one
12345 SE 678th Street
Springfield, MO 65000
United States

Your order will be shipped to the address at the left or you may change the shipping address by clicking the Change Address button.

Shipping Method:
Please select the preferred shipping method to use on this order.
Flat Rate $5.00Best Way
Per Item $2.50Best Way
Store Pickup $0.00Walk In
Special Instructions or Comments About Your Order Continue to Step 2
- choose your payment method.

14 Feb 2007, 06:26

#2

cafeprima

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Re: Help? (Invalid Parameter)?

I'm having the same problem and so is a friend who uses Zen too. But I've been getting orders tonight (and including earlier today) just fine.

Have you successfully received orders before?

14 Feb 2007, 06:54

#3

no1im

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Re: Help? (Invalid Parameter)?

The website is new and I just added the payment part of the site. I can't seem to get a simple test $1.00 order to go through. I just found the patch a little bit ago so I'll install that and see if it helps.

14 Feb 2007, 08:02

#4

no1im

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Re: Help? (Invalid Parameter)?

Installing the patch made no change. Still the same problem. Any HELP! would be appreciated.

14 Feb 2007, 12:34

#5

stbede77

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Re: Help? (Invalid Parameter)?

I am also having the same problem... I went through the logs I had it send me and from what I can tell it checks all orders that my Test account has made and its past address's... Not sure if that effects anything.... What patch are you talking about also

14 Feb 2007, 12:47

#6

stbede77

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Re: Help? (Invalid Parameter)?

okay I installed the patch and it still doesnt seem to want to work

14 Feb 2007, 14:39

#7

rememberthemoments

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Re: Help? (Invalid Parameter)?

I am receivin the same error message.

14 Feb 2007, 14:55

#8

rememberthemoments

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Re: Help? (Invalid Parameter)?

I re-installed Paypal IPN and it is working. (I am still not receiving copies of orders for echecks, so I cannot use IPN)

Who is your hosting company?

Bluehost here.

14 Feb 2007, 15:47

#9

rememberthemoments

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Re: Help? (Invalid Parameter)?

I wanted to clarify my previous post. I installed PayPal IPN to make sure that the issue wasn't with PayPal (since so many of us are having this issue and I know that myself and one other person had Express working properly before)

PayPal IPN worked for the transaction, but I am still receiving the same error message when I try to check out with PayPal Express.

I checked the PayPal status blog (posted at the top of this forum) and there have been no updates since Feb 8, so I do not believe that is the cause of the issue.

I removed PayPal Express and Intalled it again, reentering all of my API information, but I am still getting the same error message.

PayPal Express isn't working at all and PayPal IPN doesn't work for EChecks! HELP!!!!

14 Feb 2007, 15:52

#10

kim

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Re: Help? (Invalid Parameter)?

Please stop multiple posting. It makes it very difficult to follow what has and hasn't transpired. Pick a thread and stay there. Thanks.

14 Feb 2007, 15:52

#11

rememberthemoments

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Re: Help? (Invalid Parameter)?

I called my hosting company to make sure that they hadn't done any upgrades that would have caused problems. So it doesn't appear that it is from the hosting company.

I am not sure why it would have quit working when no changes have been made.

The only thing I have done on my site is add product since it last worked properly.

14 Feb 2007, 16:14

#12

cafeprima

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Re: Help? (Invalid Parameter)?

I called my hosting company to make sure that they hadn't done any upgrades that would have caused problems. So it doesn't appear that it is from the hosting company.

I am not sure why it would have quit working when no changes have been made.

The only thing I have done on my site is add product since it last worked properly.

Same story here--everything was working. I couldn't make IPN work for echecks so I switched to paypal express. I used it would problems for a few days and then it suddenly stopped working. I've made no changes to the site-I've only added additional merchandise.

14 Feb 2007, 17:11

#13

rememberthemoments

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Re: Help? (Invalid Parameter)?

Kim:
Please stop multiple posting. It makes it very difficult to follow what has and hasn't transpired. Pick a thread and stay there. Thanks.

I have another thread regarding PayPal IPN (I have no preference to which PayPal module I use, but neither of them are working for me)

I apologize for the cross post on the other thread.

I would love help with figuring out the PayPal Express issue and will keep my comments to this thread.

The error message does not occur until you have completed the transaction.

If you would like to view the error message I have created this product (that only costs a penny) and you can choose Walk In from the shipping selection so that no shipping is charged)

14 Feb 2007, 22:53

#14

rememberthemoments

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Re: Help? (Invalid Parameter)?

I have spent the entire day trying to solve this mystery and am no closer to an answer than I was this morning.

Here is what I have tried (so that hopefully someone more experienced than myself can use this to problem solve)

***

I reinstalled the patch (no change)

I downloaded a fresh copy of 1.3.7, installed the patch. I received the same error message.

I canceled my API Signature and requested a new one. Then updated the appropriate information in the payment module.

***

This info, in addition to the fact that I made no changes to the code prior to it deciding not to work, makes me think that the issue lies either with PayPal or my Hosting site.

The original poster on this thread does not share the hosting site with me, which doesn't rule out the server issue, but makes it less likely than the one constant, which is PayPal

But if the issue was with PayPal I am assuming that there would be more reports of errors from other Zenners using PayPal Express.

I have run out of ideas...

If anyone has any suggestions on what things I should be asking my Hosting Company to make sure it isn't their issue I would appreciate it.
They have already verified that they havenot made any upgrades or changes to the server in the last 24 hours (when the problem started) and that the cURL is enabled.

15 Feb 2007, 00:32

#15

cafeprima

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Re: Help? (Invalid Parameter)?

I have a call in to paypal. I explained to him that we all have different severs and none of us changed our sites so the only common denominator is them. I gave him my URL and mentioned to him that there were several others and gave him this URL too (to the ZC Forums) and he is researching the problem and is *supposed* to call me back. We'll see. I'll post if I get any updates

15 Feb 2007, 01:03

#16

rememberthemoments

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Re: Help? (Invalid Parameter)?

CafePrima:
I have a call in to paypal. I explained to him that we all have different severs and none of us changed our sites so the only common denominator is them. I gave him my URL and mentioned to him that there were several others and gave him this URL too (to the ZC Forums) and he is researching the problem and is *supposed* to call me back. We'll see. I'll post if I get any updates

I would love to hear what they say to you. They told me nothing was wrong and that I needed to upgrade to Website Payment Pro. They had no answers for why it worked with Website Payment Standard one moment and then didn't the next.

15 Feb 2007, 03:03

#17

exittheapple

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Re: Help? (Invalid Parameter)?

i am having the same error message... which i only found out about when customers started emailing me about it. it worked fine for weeks, with the odd error that i attributed to user error. i encouraged people to checkout with check/m.o module and then send paypal afterward; i adjusted their orders manually.

meanwhile, PP express orders slowly decreased, but were still trickling through up until yesterday. today, all orders are coming in under paypal IPN, along with a few emails from people describing the error. (luckily i never deleted the IPN module. i use paypal for all transactions, and since the express module requires a paypal account, i kept IPN for CC customers w/out paypal accounts)

IPN continues to work fine.

15 Feb 2007, 14:18

#18

rememberthemoments

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Re: Help? (Invalid Parameter)?

I am still having the issue this morning (I was hoping if it was a PayPal technical issue they might resolve it...no luck)

So as we try to eliminate the possibilities, can everyone post the answers to a few questions:

1. what version are you running

2. have you installed the latest patch

3. did you make any changes to your code before it quit working

4. who is your hosting company

5. are you using Website Payment Standard or Website Payment Pro

15 Feb 2007, 14:19

#19

rememberthemoments

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Re: Help? (Invalid Parameter)?

1. Fresh install of 1.3.7

2. I have installed the latest patch (Feb 8)

3. I only added product

4. Bluehost

5. Webstie Payment Standard

15 Feb 2007, 16:09

#20

cafeprima

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Re: Help? (Invalid Parameter)?

1. what version are you running: ZenCart 1.3.7 Brand new this weekend

2. have you installed the latest patch: Yes

3. did you make any changes to your code before it quit working: No

4. who is your hosting company: Bluehost

5. are you using Website Payment Standard or Website Payment Pro: Standard