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Downloadable Product

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27 Jun 2007, 22:46
#1
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Downloadable Product

MODERATOR NOTE:
There is a more detailed FAQ on this topic, available here:
https://www.zen-cart.com/tutorials/index.php?article=71
and
https://www.zen-cart.com/tutorials/index.php?article=57

======================================


Original post:

Ok this is just not documented anywhere convenient. How do I setup a virtual product?



I think this topics deserves some documentation.


Here is the best advice I have seen on the forums so far....and I still wasn't able to figure it out:

----------

had the document-info product already created. (you can see my link hack at the top of the page, but it's not elegant.)

Procedure I used:

admin > catalog > option name manager

inserted:
option name: free download
option type: file

admin > catalog > attributes controller

selected my product, hit display.

Selected option name (Free download) and option value.
The only option value that made sense was TEXT (RESERVED FOR TEXT/FILES ONLY ATTRIBUTES).

Set up the download in admin > catalog > downloads manager.

I did not see any place in admin > catalog > options values to define the text value, but I could add text in option name text attributes. I put the filename in there for now, hoping it would show in the file download browse window, but it does not, it seems to be for description purposes.

I've been reading the thread in the archive subject Attributes HOW-TO but I'm still befuddled. Any clarification is welcome.


----


27 Jun 2007, 23:04
#2
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Re: Downloadable Product

Hi there
If it is any help. This topic is covered in detail in the Zen Cart book.
About 6 pages dedicated to it.
27 Jun 2007, 23:45
#3
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Re: Downloadable Product

Having a quick read. You set up option names and values. Say you want a product that is available in different file formats (pdf, doc,mp3,wma) or available in different languages for download.
  • Create a product based on what best matches your products generally.
  • Set Product is Virtual: No Shipping address required
  • Always shipping free: Yes Always shipping free
    OR
    Set to special, Product/Download Combo Requires a Shipping Address (if available as a pysical good as well)
  • Products Qty Box Shows: No, Do not show qty Box
    AND
    Product Qty Minimum: 1 (if download product only)
  • Prepare files (Zip into compressed format)
  • Configuration > Attribute settings > Enable Downloads :True

  • Configuration > Attribute settings > Download by Redirect: true (if Unix/Linux/Mac)
    Configuration > Attribute settings > Download by Redirect: false (if Windows operating system)

  • Download by Streaming: False

  • Set <zc-home>/pub directory on server to fully read-able and write-able / permission (chmod 777) (if Unix/Linux/Mac operating system)

  • Upload zipped files to <zc-home>/download directory (don’t use a subdirectory in downloads directory)
  • Now go and create your attributes to allow specific downloads, file formats etc in Catalog>Attribute controller.
  • After that specify when downloads are available with Order status in Attribute settings & Module > Payments
  • Using a test customer account – Check your downloadable product.


I hope that makes it easier.:lookaroun
28 Jun 2007, 05:53
#4
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Re: Downloadable Product

NOTE: Downloads are NOT marked as Always Free Shipping ... :eek:

just as they are NOT marked as Virtual Products ...

Downloads know there are no shipping costs automatically due to the Download file added to the Attribute ...
28 Jun 2007, 06:38
#5
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Re: Downloadable Product

Whoops I got that out of the book. Is it an error?:shocking:
28 Jun 2007, 19:06
#6
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Re: Downloadable Product

It is a common mistake in that there is a counter for Products that are Downloads and depending on your shipping methods this could offset the counts if you mark it as an Always Free Shipping or Virtual Product and there is a Download attached ...

This will show itself most on sites that have physical, virtual and downloads mixed amongst the products ...

But on Download sites, this is not a major problem ... it is just good practice to configure the Products specifically ... :smile:
28 Jun 2007, 19:33
#7
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Re: Downloadable Product

I still can't get it working. I think I got everything setup properly but when I test an order submission, I never get a link to download the product.

Thanks for the help so far!
28 Jun 2007, 21:38
#8
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Re: Downloadable Product

I'm also having trouble with this... and I have the book.

I'm getting the same result as signature16.

I'm trying to test an mp3 product.

Questions:

1. Does it have to be in a zip file? Currently is not.

2. Does the "Attributes Controller > Downloadable products: Filename" need the file extension, ie test.mp3. Currently does not.
also - just tried setting it to 'test.zip' -- still no download link on 'Success'

3. If the product is only available as an mp3, then is there any need for an Attribute Option Name / Value?
28 Jun 2007, 22:55
#9
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Re: Downloadable Product

I am only basing my knowledge on reading but I hope it still of value.

The book recommends you do compress the files so I would zip them
Filenames are just that and I would also put the full file name and extention.
When naming your files, aviod spaces, special characters, extra periods, quote marks etc - can cause problems.

You said you tried setting the Attributes Controller to zip but your product wasn't zipped? Or did you zip it first?
28 Jun 2007, 22:56
#10
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Re: Downloadable Product

Got thi8s working... not sure how... sorry.

I deleted the product and started from scratch after reading some other threads in this forum.
28 Jun 2007, 23:02
#11
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Re: Downloadable Product

Great
Did you need to set up options or not?
29 Jun 2007, 02:34
#12
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Re: Downloadable Product

NOTE: each Payment Module has an Orders Status and if the Orders Status is not set for the default settings of: <= 2 (Processing) or >=4 (Updated) then the download is not available until the Order is checked in the Admin and the orders_status has been changed to fall within the Range ...
29 Jun 2007, 17:52
#13
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Re: Downloadable Product

blind1 - yes I did, if by options you mean attributes.

Trying to figure out if there is a way to avoid options (dropdown, radio etc.)
because there are no options for these products, just mp3's.
07 Jul 2007, 16:34
#14
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Re: Downloadable Product

Hello,

I have tried to follow all of the tutorials related to downloadable products. I have added attributes, etc...

However, when I click to view the store I see the product, but there is a graphic that says sold out. Additionally, I cannot see any link to add the product to checkout, and I have added this to "add to cart" like the tutorials say.

The url is: billyharner.com/shop

thanks in advance for your assistance.

Warm Regards,
ProfessorGL
07 Jul 2007, 17:02
#15
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Re: Downloadable Product

Give it a products_quantity 1 ...
07 Jul 2007, 18:15
#16
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Re: Downloadable Product

Hi Linda,

Thanks for getting back to me. I am new to zen cart.

When I add the product to categories/products it does not give me the option to set a quantity... what product group should I add a download to?

There is product general, product music, etc...

When I do add it to product-general the default quantity is set to 1, but I do not get the option to link the download file. Also, when I click preview and then update I still see a quantity of 0?

Also, I can't seem to get another song in the download manager. I see the first song, and I followed the steps that I did when setting up the first song, but I cannot get another song in the download manager?

I am really kind of lost here because I thought that I was doing everything correctly, but not really getting the results...

Thanks for your help. I look forward to your response.

Warm Regards,
ProfessorGL
07 Jul 2007, 21:02
#17
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Re: Downloadable Product

Hi,

I have to tell you this whole download thing is really cryptic. Anyway, I got it going.

Now I have questions about the checkout regarding the downloadable product. Why is it asking for shipping or best way or walk in?

Shouldn't it just say download purchase?

Thanks...
07 Jul 2007, 21:05
#18
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Re: Downloadable Product

Downloads should NOT be marked as:

1 Always Free Shipping

2 Virtual Product

Downloads know that they are Downloads based on the filename on the attribute ...

checkout_shipping is skipped completely on a Download only order ...
08 Jul 2007, 12:42
#19
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Re: Downloadable Product

Hi,

Thanks for all of your help so far. I have changed that in the product. However, how do I get rid of the "units in stock" from showing. I have tried a couple of settings in the configuration files like product listings and stock, but that had no results. Basically, for a download product in should not show units in stock at all.

Could you tell me what I am missing?

Again, thank you for your time and consideration.

Warm Regards,
ProfessorGL
18 Jul 2007, 22:31
#20
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Re: Downloadable Product

none of this makes any sense, no one has actually said how to actually do it, i can not get this to work AT ALL. Please can someone help