Downloadable Product

*MODERATOR NOTE: *
There is a more detailed FAQ on this topic, available here:
https://www.zen-cart.com/tutorials/index.php?article=71
and
https://www.zen-cart.com/tutorials/index.php?article=57

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Go to Option Names ... and create an Option Name that is either Radiobutton or Dropdown ...

Call it something like:
Download

Go to Option Values Manager and add what you want to call it ... example: Zip File

If you have multiple choices you could have:
MS Word Zip
Note Pad Zip
etc.

As the Option Names you create ...

Go to Attributes Controller and find the Product ...

Add the Attribute as:
Option Name: Download
Option Value: MS Word Zip
Sort Order: 10
Filename: (enter name of file you upload to /download)

Option Name: Download
Option Value: Not Pad Zip
Sort Order: 20
Filename: (enter name of file you upload to /download)

Now the customer can choose the format ...

Depending on your downloads you will want to adjust this ...

If using Radiobuttons and have multiple selections be sure to set one as a default ...

Thank you for the clear reply Ajeh and SO QUICKLY too... <bows head>

Glad it helped you out ...

There are a lot of threads on attributes plus information in the tutorials/FAQs and wiki on how to do all of this and more ... :smile:

where is the product to be downloaded in "My account"? I can't see... I left the window open with checkout success and then changed the order as delivered and then reloaded the checkout success and I got the link visible but it can honestly work like that! Customers will not leave that window open and wait...

ellivir:

where is the product to be downloaded in "My account"? I can't see... I left the window open with checkout success and then changed the order as delivered and then reloaded the checkout success and I got the link visible but it can honestly work like that! Customers will not leave that window open and wait...

If the customer pays with a CC or other "instant payment" they will be taken to the checkout success with the download link showing....no waiting.

If the customer pays with a check... you'll have to change the status to delivered after you get the check... that will send them an email with a link to the download page.

~Roland

NOTE: The orders_status of the Payment Module determines the if the download is immediately available ...

You must set your Orders Status in the individual Payment Modules to work the way you want them to on downloads ...

If the download is not immediately available the customer can check their order in My Account and they will see the download is ready when you change the Orders Status in the Admin to match the settings in the Attributes Settings ...

The defaults are orders_status >= 2 (Processing) and orders_status <= 4 (Updated) ...

In my test, I could see the download link in checkout success and there was written that you can also see that later in My Account. So, as a test I didn't download anything from the link of checkout success and went to see in My account but there was nothing. There was the order, I pushed the button "View" but there was no download link at all anywhere.

So to me it works only in checkout success if paid with a payment module that marks automatically it "delivered" (or "processing" may work as well). But after that the customer won't get any chance... (the email with the link to "My account" comes but no link there).

Hello

Ive been reading up on all your posts and everything worked well, thanks 4 the info, accept i didnt understand where to upload the file to

when i click on the download button it tells me it couldnt find the file

could it be that im using an .rar zip format instead of .zip

when i entered filename i put the ext. .rar

not shure if i uploaded to wrong folder or what

ellivir:

In my test, I could see the download link in checkout success and there was written that you can also see that later in My Account. So, as a test I didn't download anything from the link of checkout success and went to see in My account but there was nothing. There was the order, I pushed the button "View" but there was no download link at all anywhere.

So to me it works only in checkout success if paid with a payment module that marks automatically it "delivered" (or "processing" may work as well). But after that the customer won't get any chance... (the email with the link to "My account" comes but no link there).

Try switching to the Classic Template and see if it works properly ...

If you can see it on checkout_success you should also see it on account_history_info ...

Also do you see the Download Attribute name on the Order in the admin?

you can use any type of file but you should specify it in the media settings, you can then upload the file to the upload folder specified in your configure.php file usually store/upload

Topuk:

you can use any type of file but you should specify it in the media settings, you can then upload the file to the upload folder specified in your configure.php file usually store/upload

Sorry correction ... you put it in the DOWNLOAD folder... guess brain is not working well today

Ajeh:

Downloads should NOT be marked as:

1 Always Free Shipping

2 Virtual Product

Downloads know that they are Downloads based on the filename on the attribute ...

checkout_shipping is skipped completely on a Download only order ...

1. download works almost fine, this "product" is only for downloading.
   I have set it as free since its of no cost. but still when this product is for only download, I still get both shipping and payment checkout. what have I missed?

2. about the download type, is there another type of download so they recieve it immediately and dont have to go and checkout?

3. about the download files, that rights do they need to have? 755, 777 or 644?

thanks
Dejan

dedj:

2. about the download type, is there another type of download so they recieve it immediately and dont have to go and checkout?Not at the present time.
   dedj:

3. about the download files, that rights do they need to have? 755, 777 or 644?The "download" folder can be the default 755.
   The files IN the "download" folder can be the default 644
   The "pub" folder needs to be writable ... ie: 777

Check again:

1 Product is NOT marked as Virtual

2 Product is NOT marked as Always Free Shipping

3 Product Attribute for the Download has a green dot next to the download filename

DrByte:

Not at the present time.
The "download" folder can be the default 755.
The files IN the "download" folder can be the default 644
The "pub" folder needs to be writable ... ie: 777

oh ok, my pub folder was 755, will change it to 777, it still seems to work to download the file though. What is the actual reason pub folder needs to be 777 instead of 755?

thanks

Ajeh:

Check again:

1 Product is NOT marked as Virtual

2 Product is NOT marked as Always Free Shipping

3 Product Attribute for the Download has a green dot next to the download filename

About my product:

1 Product is marked as free (no price)
2 Product is NOT virtual -> Shipping adress is required
3 Product is NOT free shipping -> Normal Shipping rules.

Still get shipping and payment, any ideas what I missed?

thanks alot!
Dejan

Make sure that in the Attributes Controller you see the download filename with a green dot on the attribute ...

Make sure when you add the product to the cart that you see the download in the shopping cart details ...

dedj:

oh ok, my pub folder was 755, will change it to 777, it still seems to work to download the file though. What is the actual reason pub folder needs to be 777 instead of 755?The "pub" folder needs to be writable so that PHP can create the symlinks used for download-by-redirect.
777 is commonly used to make a folder writable.
Some servers can use 755 if their PHP mode is set for it.

Ajeh:

Make sure that in the Attributes Controller you see the download filename with a green dot on the attribute ...

Make sure when you add the product to the cart that you see the download in the shopping cart details ...

works now, must have missed something when I tried yesterday or my eyes were too tired.
thanks
Dejan