Protx VSP Direct 2.4.0

24 Sep 2007, 11:56

#1

Passed

Join Date:: Aug 2004
Posts:: 2,480
Plugin Contributions:: 3

Protx VSP Direct 2.4.0

Hi,

I'm starting two new threads here to make things easier for those using the free version 2.x of the Protx Direct payment module and the commercial 3.x to find information specific to their version.

This thread is for the free version 2.x of the module!

A new version of the module has been released to implement the changes necessary to support Protx's new systems which were brought in on 1st August 2007.

Changes in 2.4.0 (from version 2.2.2) are as follows:

[UPDATED] Module updated with URLs for Protx's new systems.
[UPDATED] Support for new test card numbers and AVS/CV2 test values added.
[ADDED] Support for new Authenticate Transaction Mode added.
[REMOVED] Support for old Pre-Authorisation Transaction Mode removed.
[UPDATED] Format of amount being sent to Protx locked down to use 2 decimal places regardless of the currency in use.
[UPDATED] A warning is now displayed when one of the test Transaction Modes is being used.
[UPDATED] Documentation (FAQs) updated with information about manual installation of the necessary Blowfish encryption files.
[BUGFIX] Warnings if user has safe mode enabled fixed by checking if safe mode is enabled. However, as a result, communication time with Protx is then reduced to 5 seconds less than the script's max_execution_time, increasing the risk of timeouts. Safe mode is not good, disable it if you can and harden your server in better ways! :)
[ADDED] The “Status” information for a completed transaction is now displayed alongside the other order information in the admin.

Download Version 2.4.0 Now! - http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=629

If you find the free version useful please consider purchasing the full version, it is people doing so that enables us to keep on top of all the changes by Protx! (Plus there's lots of extra features in the full version including support for 3D-Secure/Maestro!).

Enjoy!

All the best...

Conor

29 Nov 2007, 15:32

#2

georgex300

New Zenner

Join Date:: Nov 2007
Posts:: 14
Plugin Contributions:: 0

Re: Protx VSP Direct 2.4.0

Have just installed the module Protx 2.4.0 and get the following error.

Warning:
The Protx Direct Database Table Does Not Exist!

Please help
Tried copying the files again and still the same error.

29 Nov 2007, 16:33

#3

pixxi

Totally Zenned

Join Date:: Jan 2004
Posts:: 1,065
Plugin Contributions:: 1

Re: Protx VSP Direct 2.4.0

You need to create the database table by running the protx_direct_sql.sql code that comes in the mod.

From the README.html file in the mod (step 6):

Create the Database

A SQL script, protx_direct_sql.sql, is provided with this contribution to create the database in which the module stores transaction information.
[LIST]
You can either use software like PHPMyAdmin to run the SQL script (Don't forget to check the name of the table. If you use a prefix for your table names you should make sure that you put this prefix in front of the table name)..
Or you can go to Tools > Install SQL Patches in the Zen Cart Admin and run the file through that.
[/LIST]

29 Nov 2007, 23:09

#4

eye_will

New Zenner

Join Date:: Sep 2007
Posts:: 51
Plugin Contributions:: 0

Re: Protx VSP Direct 2.4.0

I have uploaded the protx module and it initially showed on the admin menu (payment module), now it doesn't after I created the database. I cannot access any of the other payment modules on clicking on the info buttons.

I have reloaded all the files again but to no avail. The upgrading info says remove the module from the admin panel before updating. But I cannot do this as the option does not exist.

I also noticed that one of the files mentioned in the installation document does not exist in the files.

How should I remove it and reload it. Does this mean that there is an error or more likely is it me.

I am not keen to get the full one if I can't get the basic one to work.:lamo:

Will

30 Nov 2007, 11:43

#5

conor

Passed

Join Date:: Aug 2004
Posts:: 2,480
Plugin Contributions:: 3

Re: Protx VSP Direct 2.4.0

Hi,

eye will:
I have uploaded the protx module and it initially showed on the admin menu (payment module), now it doesn't after I created the database. I cannot access any of the other payment modules on clicking on the info buttons.

I'm guessing that this problem occurred after you "Installed" the module and not after you uploaded the SQL script. This is a Zen Cart problem caused by its database caching functionality.

Please edit your includes/configure.php and admin/includes/configure.php files and change the database SQL caching setting (near the bottom) to "none".

That should get you up and running! :)

I have reloaded all the files again but to no avail. The upgrading info says remove the module from the admin panel before updating. But I cannot do this as the option does not exist.

Is this an upgrade rather than a fresh install?

I also noticed that one of the files mentioned in the installation document does not exist in the files.

That's ok, that's a known mistake in the docs... as long as you uploaded all the files in the archive you are fine on that front!

I hope that has you sorted! If not please get in contact on the dev.ceon.net/contact_us website with your FTP details and your shop's admin details so I can log in and debug/fix things for you.

All the best...

Conor

30 Nov 2007, 23:38

#6

eye_will

New Zenner

Join Date:: Sep 2007
Posts:: 51
Plugin Contributions:: 0

Re: Protx VSP Direct 2.4.0

Conor,

I have changed the configure files to 'none' but it still does not work. I have sent you the details via your site.

It was a fresh install.

Thank you for your help

Will

01 Dec 2007, 11:46

#7

conor

Passed

Join Date:: Aug 2004
Posts:: 2,480
Plugin Contributions:: 3

Re: Protx VSP Direct 2.4.0

Hi Will,

Just letting anyone else who has this problem know that it was indeed caused by some files being missing from the site... reuploading them stopped the problems with the module not appearing in the payment modules section of the admin.

eye will:
Thank you for your help

Glad to be of service! :)

All the best...

Conor
Ceon

01 Dec 2007, 15:55

#8

eye_will

New Zenner

Join Date:: Sep 2007
Posts:: 51
Plugin Contributions:: 0

Re: Protx VSP Direct 2.4.0

Conor,

Thanks for that.

I will get my site up and running, try it out and then I am sure you have a happy customer coming your way to get the full product.

Will

P.S. will zen-cart 1.3.8 upgrade cause me any problems? Should I hold off upgrading or are there anythings I should do to prevent problems.

02 Dec 2007, 09:42

#9

conor

Passed

Join Date:: Aug 2004
Posts:: 2,480
Plugin Contributions:: 3

Re: Protx VSP Direct 2.4.0

Hi,

eye will:
Thanks for that.

No problem! ;)

eye will:
P.S. will zen-cart 1.3.8 upgrade cause me any problems? Should I hold off upgrading or are there anythings I should do to prevent problems.

I don't think so, the module is written to correspond to ZC's standard layout.

All the best...

Conor

11 Dec 2007, 10:46

#10

anubis

New Zenner

Join Date:: Apr 2005
Posts:: 40
Plugin Contributions:: 0

Re: Protx VSP Direct 2.4.0

Hi,

Just looking for a litte guidance. I'm using VSP Direct 2.4.0 on a new install, version 1.3.7.1.

I keep getting a message when testing the protx module in test mode.

(4020 : Information received from an Invalid IP address. The value was **.**.**.**)

I've obviously obscured the IP address but this same address has been entered in the admin settings in the Protx VSP Admin screen. Could this be a problem with protx or could the payment module be to blame?

Thanks
Matt

11 Dec 2007, 11:03

#11

conor

Passed

Join Date:: Aug 2004
Posts:: 2,480
Plugin Contributions:: 3

Re: Protx VSP Direct 2.4.0

Hi,

anubis:
Could this be a problem with protx or could the payment module be to blame?

No, you haven't configured your VSP Admin yet. Remember there are two VSP admins, one for your Test account and one for your Live account.

You must enter your server's IP address for both of the accounts, through their separate admins.

Hope that helps! :)

All the best...

Conor

15 Dec 2007, 16:42

#12

conor

Passed

Join Date:: Aug 2004
Posts:: 2,480
Plugin Contributions:: 3

Re: Protx VSP Direct 2.4.0

Hi,

A new version of the module has been released with some added functionality and better documentation.

Changes in 2.4.1 (from version 2.4.0) are as follows:

[UPDATED] Version handling updated. Code moved from language file to main module.
[UPDATED] Module now automatically disables itself if a configuration problem is found.
[UPDATED] Error handling updated to allow usage of HTML in error messages (instead of coded HTML as was used previously).
[UPDATED] Documentation updated with more information about what to do when module doesn't appear on the store catalog side.

Download Version 2.4.1 Now! - http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=629

Enjoy!

All the best...

Conor

21 Mar 2008, 00:15

#13

stecrox

New Zenner

Join Date:: Jan 2008
Posts:: 64
Plugin Contributions:: 0

Re: Protx VSP Direct 2.4.0

I have configured my protx test account and entered in the IP address. (I was getting the same error as the last post) however I am now getting the following error.

Your card could not be authorised! Please correct any details below and try again or contact us for further assistance.
(2007 : Please redirect your customer to the ACSURL, passing the MD and PaReq

I set up the configure.php files as instructed are there any other changes I need to make??

Thanks

Stephen
www.emetpackaging.co.uk

21 Mar 2008, 13:22

#14

conor

Passed

Join Date:: Aug 2004
Posts:: 2,480
Plugin Contributions:: 3

Re: Protx VSP Direct 2.4.0

Hi Stephen,

stecrox:
Your card could not be authorised! Please correct any details below and try again or contact us for further assistance.
(2007 : Please redirect your customer to the ACSURL, passing the MD and PaReq

You have 3D-Secure enabled on your account but are trying to use the version of the module which doesn't support 3D-Secure. Please disable 3D-Secure in your VSP admin and you won't see this error any longer!

All the best...

Conor
Ceon

19 May 2008, 11:05

#15

rlparker

New Zenner

Join Date:: Jan 2008
Posts:: 45
Plugin Contributions:: 0

Re: Protx VSP Direct 2.4.0

Hi,

I have an urgent problem!

I installed this protx module and it was working fine and has been for some time. Last week my clients launched another website which linked to the same protx account. Both sites then stopped processing transactions, when you submit the card details you just get a blank page instead of the confirmation.

I spoke to protx who said to take it off the second site and that this should fix the problem. I did this but the first site stil ljust goes to a blank screen.

the site is live so the client is shouting at me and I can't see why it has stopped working

any suggestions would be greatly received

thanks

Rachael

12 Jun 2008, 15:49

#16

ropelocker

New Zenner

Join Date:: Nov 2007
Posts:: 9
Plugin Contributions:: 0

Re: Protx VSP Direct 2.4.0

Hi

Sorry if this is a daft question but I am using Ceon manual card and looking to upgrade to VSP direct.

Can I install both modules side by side and simply switch over?

Thanks

12 Jun 2008, 16:49

#17

conor

Passed

Join Date:: Aug 2004
Posts:: 2,480
Plugin Contributions:: 3

Re: Protx VSP Direct 2.4.0

Hi,

Ropelocker:
Sorry if this is a daft question but I am using Ceon manual card and looking to upgrade to VSP direct.

Can I install both modules side by side and simply switch over?

Yes, there's no problem running them side by side whatsoever.. you can enable/disable each module as desired. Obviously it's best not to have two modules enabled on a live site for too long as customers would be confused as to which set of form fields they'd have to enter their card details in!

All the best..

Conor

04 Jul 2008, 11:04

#18

conor

Passed

Join Date:: Aug 2004
Posts:: 2,480
Plugin Contributions:: 3

Re: Protx VSP Direct 2.4.0

Hi,

A new version of the module has been released!

The list of differences between the latest version (2.4.4) and that previously mentioned above (2.4.1) are as follows:

[ADDED] Checks for missing PEAR installation added.
[UPDATED] Information about blank page upon checkout (caused by missing PEAR installation on server) updated to further clarify the options available to fix the problem
[UPDATED] Security issue identified with session clearing-functionality... all users should upgrade so that card details are cleared upon a successful checkout!
[UPDATED] Minor documentation updates, including information about adding an extra code snippet to file for Zen Cart 1.2.x.
[UPDATED] Documentation updated to use new display class for better on-screen rendering. Better print output formatting also added. (Tested in IE6-7, Mozilla 2.x and Safari 3.x).
[BUGFIX] Quotes were missing in the SQL for the module's status check. Could cause an error when a payment zone was selected and a non-numeric country ID encountered (which is very rare, occurs only when all the zones for a store have been deleted!).

As this includes a security fix all users should upgrade!

Upgrading is quick and easy, should take no more than a few minutes...

Download 2.4.4 now! - http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=629

Enjoy! :)

All the best...

Conor

09 Jul 2008, 11:19

#19