Recover Cart [Support Thread]

[a_berezin]

Hi Woody,

Just to report that after a cart is "recovered", in ZC admin under "Reports" > Recovered Sales Results", the "order date" displays correctly but the "date added to SC" and "RC email sent" are incorrect.

Screenshot please

Also in ZC admin, under "Tools" > "Recover Cart Sales" I observe a few "ghost" entries, that is entries without a customer name attached. And sometimes an entry has no "Cart Total" or "Set Contacted" link or "delete" button associated with it.

This is an very-very-very old "initial" bug.
Before these records were also, but they showed no script. There are two options:
1. to hide these records
2. remove these records

[redmonds]

I would like to suggest some features for this great mod.

• Sort carts by customers/not customers
• Select all carts
• Select all non-customer carts
• differentiate between customer who has abandonded cart with product A and who purchased product B

I really want this functionality and may even pay someone to do it but thought that I would put the ideas out here first.

Otherwise excellent mod.

[a_berezin]

• Sort carts by customers/not customers
• Select all non-customer carts

I can not understand anything. About what "non-customer carts" you talk? Non-customer cart long live session alive. It is not relevant to the module "Recover Cart", which work only with CUSTOMERS.
You can e-mail me.

[SirBuck]

I am getting this error at admin->Reports->Recovered Cart Sales..


Warning: Invalid argument supplied for foreach() in /var/www/vhosts/domain.com/httpdocs/cart/admin/stats_recover_cart_sales.php on line 153


Any help would be awesome!

thanks,
buck

[jeking]

Buck,

Check post #199 from Andrew. I had the same error and his suggestion fixed it for me.

Thanks Andrew!

[Stuff4Toys]

Fixed - Did it for Me, Yeehaw!
JOhn ><>

[SirBuck]

Jim & Andrew
Thanks a lot! Worked perfectly

buck

[craigkendall]

I have installed the sql patch. Had to adjust some of the table names as my store was installed with prefix "store" so for instance, "configuration_group" is "storeconfiguration_group" in my database. Created all sorts of fun in the sql statement, but it completed successfully, so hopefully it's all right.

I've uploaded the files without error. I see a CONFIGURATION > RECOVER CART SALES area and can set options.

Here's the rub. Under TOOLS I have nothing related to recover cart.

Suggestions? Did I miss some adjustment in the sql statement?

[jeking]

It sounds like an installation problem. I'd first check to be sure all the files got uploaded correctly.

[craigkendall]

It sounds like an installation problem. I'd first check to be sure all the files got uploaded correctly.

Okay, looks like some of those files did not upload. Weird. Oh well, got the menu items now.

However, when I try to load the TOOLS or REPORTS pages I get a message like:

1146 Table 'dmhostore.storescart' doesn't exist

I don't have a storescart table, but the install did create a scart. Is that the problem?