Default PayPal Express Checkout problem (10002) can't complete transaction

[Darla]

Thank you.

[Darla]

FYI... it happened as predicted. A customer wrote " Why don't you take major credit cards? I don't want to use PayPal."

Of course we did and do accept all major credit cards. But the layout and graphics cloaked that information.

The customers experience at the "Welcome, Please Sign In" page (store/index.php?main_page=login) was confusing because of the dominate PayPal graphics and because PayPal was in the first / top position. The customer glanced at the page, did not read it and his glance registered PayPal as the only option. Many customers repeated that experience.

So I made text changes (because that was the easiest way - not the best way). Changed text on two pages:
"Welcome, Please Sign In" (page 1) (store/index.php?main_page=login)
and
"Your Shopping Cart Contents" (page 2) (store/index.php?main_page=shopping_cart&disp_order=1)

The new text add on for page 1 says,"We accept ALL MAJOR CREDIT CARDS Master Card, Visa, Discover, American Express and Diners Club. To pay using your credit card press the “go to checkout” tab below. Then on the next page press the “sign up” tab for a quick easy, and secure checkout."

AND on page 2 the new text reads"We accept ALL MAJOR CREDIT CARDS Master Card, Visa, Discover, American Express and Diners Club. To pay using your credit card press the “sign up” tab below.

Have not had a confused email since he changes.