Download Fetch [support thread]

[MTODavid]

I've got two issues I've encountered with Download Fetch, I'm hoping you guys can help me out.

1. The format of the page when I follow the Fetch Download link does not come out clean, how do I format both the text and the size? I've attached a screenshot for reference.

2. Once I receive the email to actually download the file, when I click on the link, it opens it as a new email? I've tried in Gmail, Outlook 2010, and the webmail service through our host.

Thank you in advance.