Quote Originally Posted by SPembleton View Post
I typically update over 9000 product prices at a time, in under 2 minutes. When you are updating, are you sure that you have the accurate data in the column that you have selected as "lookup by:". If this is inaccurate, you may be creating new files instead of updating the old ones.

Regarding the inactive products, are you including the "enabled" field in the update file? Check the headings of the file to ensure that it is not updating the enable file with a "0". This would deactivate the product

Finally - Is Apsona showing you any errors in the popup box?
In the Lookup by: window I'm using "Model". I understood that when in the Update Mode Apsona won't validate a product if it doesn't find an existing product to update. If that's not right let me know.
All the inactive products are products that were updated. Its just like it de-activated the original product and created a new one. That's new and it wasn't doing that before. The total active number of products stay the same, but the de-activated total increases by the number of products I update.
I'm thinking Apsona maybe timing out when I do the updates but its hard to pin down. Sometimes I can update 2500 records, and it's fine. The next update maybe 300 and I'll get the Server Not Responding error.
This is beginning to look allot like its both Apsona, and my Hosting company. I'm in the middle.
If you've got any ideas I'm all ears.

Thanks,
Gary