I started out by exporting my existing database out from Apsona as a csv file, which I then make into an Excel file. I then make all of my edits for my database from that file, convert it back to csv and upload it via Apsona. That way all of the column headings match the field titles in Apsona and in my database. Most of my updates are prices (I sell items made of silver which have volitle pricing.) Since most of my updates only involve price, I just update the columns that need updating.

When I add a product, I use the same Excel file, fill in the info in all of the columns, export just those new items to a csv file and import them into my database via Apsona.

One of the fields in your database is "enabled?" If this is set to 1, it is enabled. If it is set to 0 is is not enabled. Something has to be changing that parameter. I would look to see if you have a column in the file that Apsona thinks is the enabled field. Your screen shot above does not show all of the field headings, so I am not sure.

In the example you have above, I am not sure why you have so many columns the say "Do Not Import". I think if you do what I suggest above, have your update file only include the fields that you want to update (plus the identified field , such as model or product), and use the same titles in the update file that you have in the file, it will work smoother.

Try this, if you are still having trouble, post again. I will continue to work with you both if needed.