Quote Originally Posted by lhungil View Post
Some important things to understand about this plugin.
  • Ultimate (SEO) URLs will not modify the generated URL or respond to requests for any files or directories which physically exist.
  • Ultimate (SEO) URLs does not modify the generated URLs for the Zen Cart "admin".
  • Ultimate (SEO) URLs will only modify the generated URL on the "customer facing" for the specific pages entered in the configuration for "Enter pages to allow rewrite".

The Recover Cart Sales module only makes modifications (and adds files) to the "admin" side of Zen Cart. So if you are seeing any 301 redirect... This is unrelated to the current version of Ultimate (SEO) URLs.

Some places you can look: Review your installation of the "Recover Cart Sales" module. Make sure you have the latest version of "Ultimate (SEO) URLs" installed. Review any modifications made to core Zen Cart files. Review any custom redirects added to the .htaccess file in the web server's document root, the ZenCart installation folder, and the Zen Cart admin folder. Review any Zen Cart debug logs and your web server error logs.
Thanks for the clarifications. My mistake on the plugin, it's actually Autoresponder+, which does put one file in the store root to run via a cron job.

I checked the module installation and found no errors.
I removed all other code from the .htaccess file.

Still, the file is redirecting.

Oddly enough, I had created a custom landing page for one of the products, saved that in the root and that file does not redirect. Both have .php extensions, so that's not part of the problem.

When I turn the module off in the admin, it takes a few minutes before it takes effect, but it does go off and then the redirect problem stops. The file loads just as it should.

Other ideas or places to look?

Oh, no files in the /logs/ directory to look for clues.