Quote Originally Posted by earthstudio View Post
I have installed all correctly through filezilla. When I install patch it says ERROR: Cannot insert configuration_key "" because it already exists
I have seen that I need to access phpmyadmin but have never used this before. I have got access and have typed in ZX in what I think is the right place to search and nothing shows up. I unistalled the patch from the zencart dashboard and reinstalled using phpmyadmin. Still nothing. I have it showing in the zen dash but only the header. I maybe haven't done the right thing in php my admin but it is a bit intimidating in there when you have never seen it before.
Well, messing with phpmyadmin can be disastrous if you make a few wrong moves and delete something that you shouldn't... Try browsing your configuration table and configuration_group and check somewhere at the end to see if there are ANY entries that might refer to ZX...

I do have andover modern but some of the team, who only use the zen dash type things on the main page and that destroys the andover modern slider every time! Meaning I have to go back an re-upload over and over which they hate as looks bad! Want a slider we can operate though the zen dashboard... Didn't think would be so difficult!
Feel free to explain to me like I am a child :)
Yup, because you're probably using some HTML editor (either built-in HTML editor or CKeditor or TinyMCE or something...). If they use Plain Text editor, this won't happen.

Contact me through PM with your server login information and I'll get it installed for you - it'll save us both some time...