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  1. #8
    Join Date
    Feb 2012
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    mostly harmless
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    Default Re: Ultimate SEO 2.200 (new features) [Support Thread]

    Quote Originally Posted by fcutler4 View Post
    Hey, guys, I installed Ultimate URLs today successfully, I thought. It's version 2.215 and I'm using zen cart version 1.5.1. The problem is now that NOTHING is showing up when i go to my website. Did I overlook something? Is there a section of this thread anyone can point me to for assistance?
    When I visit your website I am seeing a a "HTTP 500 - Internal Server Error".

    Most common causes:
    • The .htaccess file was placed in the wrong location
    • The .htaccess file was not modified to match the store configuration / location
    • Errors in one (or both) of the Zen Cart "/includes/configure.php" files
    • Files contained in this module were uploaded to the wrong location on the server
    • An error occurred when uploading the files to the server
    • The Hosting Provider does not allow mod_rewrite on their server
    • The Hosting Provider does not allow one or more of the directives required for mod_rewrite in a .htaccess file (such as follow symbolic links, rewrite base, etc)
    • The Hosting Provider is using some sort of internal REWRITE to access the web root (sign of a cheap host / host not following best practice)


    Please review the link in my signature for troubleshooting "HTTP 500 - Internal Server Error". You may need to work with your hosting provider to gain access to the Apache (or other webserver) error logs for your domain. You may also want to check the Zen Cart "debug" logs for any PHP error messages.



    Is your Zen Cart store installed at "/shop/"? If so, was the .htaccess file modified to reflect the store location ("/shop/")? If so, was the .htaccess file uploaded to the correct location ("/shop/")?


    Are all of the paths 100% correct in both "/includes/configure.php" and "/your-admin-folder/includes/configure.php"? Can you post (wrap in code tags - press the # button) the lines from those files with: HTTP_*, HTTPS_*, DIR_WS_CATALOG, DIR_WS_HTTPS_CATALOG, DIR_FS_CATALOG, and DIR_FS_LOGS?


    Have you tried uploading the module a second time? Ensured all files are placed in the correct location when uploaded? Verified each file was uploaded successfully (and not corrupted)?
    Last edited by lhungil; 16 Nov 2015 at 06:14 AM.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR