Quote Originally Posted by jpirie View Post
Hi,
Sorry for delay in responding.
I followed one of the Tutorials on the Zencart web pages.
My expectation would be that, if I wish to edit a part of the existing template, i.e. the responsive template, I would locate the fiel that I wish/need to edit, create a new folder in the same path as the original file with the name of my new template "custom" in the example I followed, edit the file and save it n my new folder. Then, my understanding is that this is an Overide page which will be used for the information I have changed after which all other information comes from the original template.
This hasn't been my expereince however and I find that, if I wish to use the Responsive Template I have to copy quite a lot of the original files from this template folder to my new template folder before it will work at all.
I think, eventually, I solved this particular blank page issue by copying ALL the info from the Responsive template folder to my new template folder and deleted the folders one at a time until the blank page re-appeared. I think it was the "common" folder that was required.
I suppose, at this point, that the instructions I followed were a little outdated but, it's also possible that I misread them.

Thanks for the response.

Onward to new problems now.

James
Sorry people, forgot to quote what I was responding to...Can't edit the post so am replying with the quote that should have been...if you see what I mean ;)

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When you receive that whitescreen, there's a myDEBUG*.log file created in your store's /logs folder that identifies the details of the issue.
See: http://www.zen-cart.com/content.php?124-blank-page

I'm not sure what you're referencing when you say "I have followed the instructions for customising my own template to the letter." ... which instructions are those?

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