
Originally Posted by
docfx
Haven't seen this specific issue posted. Report appears to be presenting two different values for tax. In attached file, note that 6% tax on 39.90 IS $2.39 and shows and calculated correctly in the timeframe line, BUT same tax is being reported and calculated into the total as only $2.00.
Do you have any products ignored? From the comments in the language file, pay attention to the bolded portion...
Code:
//////////////////////////////////////////////////////////
// EXCLUDE SPECIFIED PRODUCTS
// Prevents specified products from appearing on the sales
// report at all. **ADDING PRODUCTS TO THIS DEFINE WILL
// IMPACT TOTALS CALCULATIONS!**
//
// The value of the product will be excluded from totals
// for gc_sold, gc_sold_qty, goods, num_products, and
// diff_products.
//
// The values for gc_used, gc_used_qty, discount,
// discount_qty, tax, and shipping all come from the
// orders_total table, and so CANNOT be excluded based
// on product ID.
//
// If an order is made up entirely of excluded products,
// and has no shipping, discounts, tax, or used gift
// certificates, it will have a total of 0. In this
// situation, the order will not be displayed in the results.

Originally Posted by
krizzle
I am having issues with the Sales Report module booting me out of the system when I run a Report. I gather and filter my data by inputting the date ranges, set time frame to "DAILY" and then choose GENERATE REPORT, "Show me the Money".
At that point is generally where the log-in page comes up again. This happens, I would say 90 percent of the time.
Is this related to a Session setting in the Admin CP?
Possibly. The report does nothing with session settings, and this issue has been reported many times by many users across different pages in the Admin. Do some forum searching to look for possible solutions.
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