Hi coolsports,

Thanks for your help - I know how to add/ change the trackers is Admin->Configuration->Ty_Package_Tracker

BUT that does not work for me, I don't use DHL anymore, so I tried changing DHL to Australian Air Express. Fine for future orders, BUT all the previous orders shipped using DHL then change to Australian Air Express when the customer logs in to check their history and also in the ty tracking page for each order. I need a way to have the past links "locked" in so I can change e.g. carrier 5 to something else and not have previous orders go haywire??

Quote Originally Posted by apemusic View Post
Hi Guys,

I already have 5 tracking companies setup e.g. FedEx, UPS, DHL etc

I need to add Australian Air Express AAE.

The Ty Package Tracker won't let me add any more shipping companies as I already have 5. I dont really use DHL etc anymore so I tried changing one of the existing tracking options to AAE, e.g. DHL, but the problem is all the PAST ORDERS shipped with DHL then change to AAE which is no good. Maybe I can add another shipping company to Ty Package Tracker? (already have 5)

Does anyone know what I should do?

AAE doesn’t have a direct link for the customers to click and track so we have to just give the customer the URL and tracking number, how do I set this up in Ty Package tracker?

thanks!