Quote Originally Posted by wendyshirai View Post
I am using the cherry zen template and when i order an item and look at the order details, this is what my order details page shows:

Home :: NAVBAR_TITLE_1 :: NAVBAR_TITLE_2 :: NAVBAR_TITLE_3
HEADING_ORDER_DATE Wednesday 17 December, 2008
HEADING_TITLEORDER_HEADING_DIVIDERHEADING_ORDER_NUMBER HEADING_QUANTITY HEADING_PRODUCTS HEADING_TOTAL
1QUANTITY_SUFFIX Gift Card - In-Store Use
ValueTEXT_OPTION_DIVIDER$5.00
$5.00

--------------------------------------------------------------------------------

$5.00Sub-Total:
$0.00FREE SHIPPING! (Free Shipping Only):
$5.00Total:

HEADING_ORDER_HISTORY TABLE_HEADING_STATUS_DATE TABLE_HEADING_STATUS_ORDER_STATUS TABLE_HEADING_STATUS_COMMENTS
12/17/2008 Processing
12/17/2008 Processing
PayPal status: Completed @ 10:55:21 Dec 17, 2008 PST
Trans ID: (deleted for privacy)
Amount: 5.00 USD

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HEADING_DELIVERY_ADDRESS
(deleted for privacy)
HEADING_SHIPPING_METHOD
FREE SHIPPING! (Free Shipping Only)HEADING_BILLING_ADDRESS
(deleted for privacy)
HEADING_PAYMENT_METHOD
PayPal


Can someone please tell me how to make the FORMATTING_TEXT go away?
It looks like the definitions for these items is missing. If the definition is missing then the variable name is displayed.
Some, perhaps all, of these variables are defined in /includes/languages/english/account_history_info.php or since you have a custom template yours would be located at /includes/languages/english/[custom template name here]/account_history_info.php.

Most likely a file with this name exists in this path but is not the correct file (wrong contents). I suggest you compare this file with the original from your downloaded installation files. If you didn't save your installation files, download them to your workstation (not your server) from the Zencart website.
If the contents of the file of the same name and path in your installation set does not look the same as that on your web server then you may have found your problem.

STOP! BACK UP YOUR ZENCART SHOP FILES (THE ONES ON THE WEB SERVER) BEFORE YOU PROCEED.

Action: Check your Cherry template files also in case the author provided a modified account_history_info.php file. If so, and it doesn't match whats on your server, then upload that file to the server and you should be back in business.

If the template did not include this file, then upload the one from the Zencart installation set.