Quote Originally Posted by KathyG View Post
There was 66 New Products and 16 of them had a lot of attributes. So I deleted those 16 products (so there are 50 products now) and I'm still getting the same error. I'm not sure what's wrong as it has always worked for the last year and a half.
You are exceeding the PHP memory limit.

You still may have a large number of products. It depends how many attributes and attribute values you have.

For example, if you have one product, and it has 3 attributes with 10 attribute values for each attribute, you'd have 1,000 products in QB. Multiply that by 50 base products, and that's 50,000 products!

This may be an extreme example, but you can see how it is possible to exceed PHP memory or execution time.

If this is what's happening, you'll either need to rethink your products, or increase the php.ini settings (if you are able to).

You can get a clue by looking at the qbi_products.iif file (using Excel) in the qbi_output directory on your server to see where it stopped. This is the file that you need to download, but it is likely that it is incomplete, because you are getting an error before QBI can finish adding everything and prompt you to download it.

Adam