OLD Super Orders 2.0 (See v3.0 thread instead)

[DivaVocals]

One of the things I did not like about the the split orders functionality in Super Orders v2.0 was HOW it split the payments and credits on an order. The code was written to move the product(s) selected to a new order and it simply copied over the original shipping, payments and credits to the new child order.

The ONLY way to correct this is to use the Edit Orders module and manually correct the child orders. That said there is a Super Order v1.3.9 upgrade fileset included with Edit Orders v3.0. If you are running Super Orders v2.0 (Rev 47 or 48) or v1.3.9, you can apply the patchs and you would be able to integrate Edit Orders v3.0 with Super Orders.

When we began the Super Order v3.0 work we decided to look at how to improve the split orders functionality. Upon really examining the split orders functionality, we realized that there was an order reconciliation issue. Orders could be split until there was nothing left to split, but there was NO WAY to reconcile the parent order to the resulting child orders. And for orders paid via PayPal or credit cards this was IMHO especially problematic. There was really no clean way to tie a group of orders to a single payment. Shopowners would have to manually keep track of this themselves outside of Zen Cart, and though they certainly could use the order notes to "tie" the orders together, there was nothing which explicitly linked the parent and child orders.

To resolve the order reconciliation issue, in v3.0 of Super Orders we opted to simplify the split order functionality. Instead of splitting orders to infinity and back we wanted to provide a better way to explicitly link a parent order to it's child order and clearly show the original payment data as well. So in v3.0 an order can only be split once creating a child and a parent order. The original shipping stays with the parent order, but the payment is divided between the child and the parent based on the remaining order balance in both (though now that you mention it we did not test how a GV would be split across the parent and child orders). We also clearly display the original FULL order amount on both the parent and child order along with the original FULL payment information. Additionally child orders where the original order was paid via PayPal, Authorize.net, or Linkpoint no longer erroneously display the PayPal, Authorize.net, or Linkpoint "Grey Box" notification area.

Now is there a way to keep the original ability to split an order multiple times, apply the correct shipping to each order, apply the payments, GVs, credit, taxes, and still provide a method to reconcile all the orders? Oh most definitely, but this would require a fair bit of work to execute a complete re-tooling of the split orders functionality.. AND when you're doing this work as a free contribution frankly it becomes a matter of who has bandwidth available to make all the necessary changes to support this.. So instead we opted for a simpler solution in order to solve most of the major problems we identified..

Hope this is helps you decide whether or not you decide to upgrade to Super Orders v3.0 or simply opt for adding Edit Orders v3.0 to your client's store and doing only the Super Orders v1.3.9 patch to support Edit Order integration.

Ok, haven't had this unique set of convergences until now. CLIENT w/ Zen 1.3.8, and a variety of add-ons, but the salient ones are super order 2 and sales report 2.

This particular CLIENT has a select CUSTOMER base each of whom receives a Gift Voucher for the year to go again their purchases from CLIENT. CUSTOMER orders online, uses the GV and pays the balance (either paypal or via check). However, some of the items are CLIENT in stock and some are pre-orders, so... CLIENT uses super order to SPLIT PACKING list and ship in-stock items.

Here's the rub... Original order A (let's say for three items $100, $150, $250 = $500) uses GV (lets say for $200), so order shows correctly, $500-$200 = $300. CLIENT ships item 1 ($100) and then separately item 2 ($150) - two shipments CHILD B & C respectively. The split child orders ALSO shows the GV amount in full as being taken off. So SPLIT ORDER B shows $100 - 200 for a bal of -$100, SPLIT ORDER C shows $150 - 200 for a bal of -$50.

The original GV was exhausted correctly in the ORIGINAL ORDER A, and the CUSTOMER does NOT magically get another $150 in credits, BUT all three orders A,B & C appear in the SALES REPORTING as does the GV (THREE TIMES). This arbitrarily and incorrectly increases the amount of the GOODS VALUE, the GV USED total AND incorrectly decreases the ORDER TOTAL.

ORDER CUSTOMER NUM PROD GOODS VAL GV USED ORD TOT
A 1 3|diff $500 $200 $300
B (split) 1 1|-- $100 $200 -$100
C (split) 1 1|-- $150 $200 -$ 50
totals $750 $600 $150

The ORIGINAL ORDER VALUE is $500, not $750, the ORIGINAL GV USED was for $200 not $600, and the total CASH IN was $300, not $150.

Is there a step I'm missing to tell CLIENT to do as ADMIN? (ie edit the child in someway, apply payment to child) OR is there a patch or a way to filter out the child orders in reports? Is this fixed in later versions and I just missed it?

[jeking]

I've upgraded SU to the new version but one thing looks strange. It appears a language definition is missing. I've looked and don't see anything missing. In the attached image, aren't -TEXT_EMAIL -TEXT_NOEMAIL -TEXT_HIDE undefined text or images?

[DivaVocals]

I've upgraded SU to the new version but one thing looks strange. It appears a language definition is missing. I've looked and don't see anything missing. In the attached image, aren't -TEXT_EMAIL -TEXT_NOEMAIL -TEXT_HIDE undefined text or images?

See below...

Please post Super Order v3.0 questions in the Super Order v3.0 support thread.. This allows questions and answers for v3.0 to stay all together in the RIGHT support thread..

Thanks for understanding..


http://www.zen-cart.com/forum/showthread.php?t=170525


THIS thread should continue to serve as the place to address all Super Orders v2.0 questions..
(though hopefully you will upgrade to v3.0 and join us on the Super Orders v3.0 thread )

[split63]

On a particular order page, at the bottom is a link that reads "Edit Order Totals". What is the outcome of editing these values? Does it get reflected at PayPal or only in the database?

[DivaVocals]

On a particular order page, at the bottom is a link that reads "Edit Order Totals". What is the outcome of editing these values? Does it get reflected at PayPal or only in the database?

None of the order editing functions of SO2 are sent to PayPal.

[integrity_designs]

Does this module allow the invoice total to be adjusted and then a new invoice to be sent to the customer?

Thank-you in advance
Kind Regards Casey

[DivaVocals]

Does this module allow the invoice total to be adjusted and then a new invoice to be sent to the customer?

Thank-you in advance
Kind Regards Casey

No Zen Cart module (including this one) supports that functionality.. BTW, if your question is regarding SO 3.0, this is the wrong thread for SO3 posts..

[guitarstore]

Hello.

I have installed Edit Order 3, Ty Packer Tracker, Fedex Automated Shipping Labels and Super Orders 3.

Everything seems to be working fine except:

There is a missing images file - admin/images/icons/comment2.gif

Does anyone know where to get this or change something?

Also the FedEx when you go back it goes back to order.php instead of super_order.php

Does anyone know how to fix this?

Thanks again for your time.

Best,

GS

[DivaVocals]

Hello.

I have installed Edit Order 3, Ty Packer Tracker, Fedex Automated Shipping Labels and Super Orders 3.

Everything seems to be working fine except:

There is a missing images file - admin/images/icons/comment2.gif

Does anyone know where to get this or change something?

Also the FedEx when you go back it goes back to order.php instead of super_order.php

Does anyone know how to fix this?

Thanks again for your time.

Best,

GS

Re-posted this information again..

Please post Super Order v3.0 questions in the Super Order v3.0 support thread.. This allows questions and answers for v3.0 to stay all together in the RIGHT support thread..

Thanks for understanding..


http://www.zen-cart.com/forum/showthread.php?t=170525


THIS thread should continue to serve as the place to address all Super Orders v2.0 questions..
(though hopefully you will upgrade to v3.0 and join us on the Super Orders v3.0 thread )

[rjspomer]

What Style sheet controls the font size and color of the Store name and address in the packing slip form. Also it looks like the "Packing slip" name is the same font and color.

Thanks