Edit Orders v3.0 for ZC 1.3.9 [Support Thread]

[athena]

it is not working, guys...please let me know if your emails look the way they should. Mine order update email just had the fields...nothing filled out.

Dear $EMAIL_CUSTOMERS_NAME,

$EMAIL_TEXT_ORDER_NUMBER

$EMAIL_TEXT_INVOICE_URL

$EMAIL_TEXT_DATE_ORDERED

$EMAIL_TEXT_STATUS_COMMENTS

$EMAIL_TEXT_STATUS_UPDATED

$EMAIL_TEXT_STATUS_LABEL

$EMAIL_TEXT_STATUS_PLEASE_REPLY

at least it is the right template

[DivaVocals]

The edit Clyde suggested should not cause a blank e-mail.. And Since the unmodified version of Edit Orders also did not send out blank e-mails, this only leaves the likelyhood that you've made other edits to the files which are causing the issues you are reporting..

You need to double check your edits..

it is not working, guys...please let me know if your emails look the way they should. Mine order update email just had the fields...nothing filled out.

Dear $EMAIL_CUSTOMERS_NAME,

$EMAIL_TEXT_ORDER_NUMBER

$EMAIL_TEXT_INVOICE_URL

$EMAIL_TEXT_DATE_ORDERED

$EMAIL_TEXT_STATUS_COMMENTS

$EMAIL_TEXT_STATUS_UPDATED

$EMAIL_TEXT_STATUS_LABEL

$EMAIL_TEXT_STATUS_PLEASE_REPLY

at least it is the right template

[clydejones]

that must be the code that also has the url problem....

no text link..just the full url after Detail Invoice:

I'm sorry to say that did not fix it. It sent the right email template but the fields are not filled out.


It also did not send the copy of email to that set in the email admin

Did you check for a "plain text" email or are you only looking for an "html" email?

If you are looking for an "html" email then edit orders (as it is currently) does not have the necessary code in the sections that handle the email to provide that functionality.

likewise, the functionality to send a copy of the email is not included in the current version of edit orders.

The full URL after the detail invoice is the way the email section is coded. (<a href="' . zen_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') . '">' . zen_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') . "</a>)

[athena]

ok..clyde..thanks ...ws typing as you posted....

but does that mean you need to set your preferences to text for default?

[clydejones]

ok..clyde..thanks ...ws typing as you posted....

but does that mean you need to set your preferences to text for default?

Are you talking about the customer or the admin side?

[athena]

I'm looking at the emails that go the customer.....they have always been in html format for our store....I assume...yes i guess the customer can set a preference for text....have to check that...but what happens if they choose html...

[athena]

I have mime set to true in admin > config > email


hmmmmm.....maybe I can disable the radio button for "notify customer" on the edit orders.php .....that seems messy

[athena]

text emails look ok when i have the admin set for text only.....but why did it send the email_template_default with fields filled in. My only gripe with that at the time was the look of the email...it did get the message accross however.


tested by updating an order from a test customer with our email address on the edit_orders.php page.

[clydejones]

text emails look ok when i have the admin set for text only.....but why did it send the email_template_default with fields filled in. My only gripe with that at the time was the look of the email...it did get the message accross however.


tested by updating an order from a test customer with our email address on the edit_orders.php page.

I have no idea as to why the email_template_default was being used. Thats the way the author of the mod created it. As Diva said, except for the tweaks to make it work with super orders, ALL of the code is from the original edit orders mod.

Here's a modified version of edit_orders.php that should send the emails using the "email_template_order_status.html", It should also send a copy of the email to admin.

edit_orders.zip

Just unzip the package and upload the edit_orders.php file to your admin folder.

[athena]

thank you for helping with this.

i did replace my admin > edit orders.php with the file in the zip and got a blank page...


I think I'll just sit tight until a formal update to this mod comes along.

I appreciate everyone's input...and just knowing how edit orders is meant to work so I don't have unreasonable expectations.