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  1. #6751
    Join Date
    Apr 2011
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    6
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  2. #6752
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by xobklynqt143 View Post
    From one of the threads I posted for you earlier (note the portion highlighted in red):

    Quote Originally Posted by DivaVocals View Post
    Speaking frankly.. This error message alone gives no indication of what the issue is.. Given that you've made a LOT of very big changes to your store in a very short period of time, any number things could be creating the error.. Bottomline is that since none of us can see your store code, it's gonna be tough for anyone to offer anything more than GUESSES as to the true source of the issue.. This is not to say that we don't want to help, but to say we may not be MUCH help.. I've only gotten this error twice and narrowed down the issue to two chief causes.

    • Invalid characters in the image filenames
    • Invalid characters in the PRODUCT names

    Dashes - , slashes / , parenthesis () , as well as single ' , and double quotes " , are the most often used characters in product names and image filenames.. They cause issues with not only this module, but for many other modules as well..

    My suggestion is to go through your product names as well as ALL your category and product images and remove any of these offending characters and see if you get a different result.. Also check that your product attributes also do not contain any of these characters..
    Try removing or modifying your product attributes.. The ones for this product contain slashes /
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #6753
    Join Date
    Apr 2011
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    6
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    Default Re: Image Handler 2 Support

    tried that i even made a new section to test it and im getting the same error

    https://ranieriboutique.com/index.ph...oducts_id=4127

  4. #6754
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by xobklynqt143 View Post
    tried that i even made a new section to test it and im getting the same error

    https://ranieriboutique.com/index.ph...oducts_id=4127
    Well the cause of the error is invalid characters somewhere in the product that IH2 is objecting to.. For me when the "usual suspects" are not working, it becomes very difficult to troubleshoot something over this medium when I can't see EVERYTHING.. I'm hoping someone else (NIGEL!!!) will pop in and see if they can add anything else more insightful..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #6755
    Join Date
    Apr 2011
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    6
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    Default Re: Image Handler 2 Support

    thanks anyway ill keep looking here if someone else is able to help me

  6. #6756
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
    Plugin Contributions
    3

    Default Re: Image Handler 2 Support

    Pretty much what Diva said 99% of the time this is caused by image names,

    can you provide a direct link to the original image on your site

    as in
    ranieriboutique<dot>com/images/poshloop.jpg

    just not the link you get from imagehandler
    Webzings Design
    Semi retired from Web Design

  7. #6757
    Join Date
    Aug 2005
    Location
    Trujillo Alto, Puerto Rico
    Posts
    1,535
    Plugin Contributions
    9

    Default Re: Image Handler 2 Support

    Hey Nigel, please check my post #6749.
    IDEAS Girl
    IDEAS Creative Group
    = Your image... our business!

  8. #6758
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
    Plugin Contributions
    3

    Default Re: Image Handler 2 Support

    Quote Originally Posted by ideasgirl View Post
    Hey Nigel, please check my post #6749.
    Image hover on your site isn't working in any browser on my computer, i'll go and check in SWMBOs computer later
    Webzings Design
    Semi retired from Web Design

  9. #6759
    Join Date
    Apr 2011
    Posts
    3
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    Default Re: Image Handler 2 Support

    The IH 2 dont seems to work well with lastest patch of zencart. So i revert back to 1.3.8b
    it works fine now.

    http://www.diablo6.com/d2shop2

  10. #6760
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by Stevefoxnina View Post
    The IH 2 dont seems to work well with lastest patch of zencart. So i revert back to 1.3.8b
    it works fine now.

    http://www.diablo6.com/d2shop2
    Well without explaining what didn't "work well" it's hard to say how to fix/correct whatever issue you may have had.. IH2 works perfectly with Zen Cart v1.3.9.. Reverting to Zen Cart v1.3.8 is not a good idea.. There are a TON of security fixes in Zen Cart v1.3.9 which is the reason to NOT use v1.3.8.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 

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