Simple Google Analytics - Support

[wmorris]

How do I uninstall the SQL from the Database?

[econcepts]

How do I uninstall the SQL from the Database?

There is an uninstall SQL patch included with the package. Just run that from your admin.

[gaffettape]

This should work for you (from my previous post you referenced. I've got it on a few sites and it works ok. Are you pasting the code as indicated into the correct location in your admin? What type of results are you getting?

Hi Eric,

I think I have added the code correctly - see my code below as it appears on my site (minus account number etc.)

<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
var pageTracker = _gat._getTracker("UA-XXXXXXXX-X");
pageTracker._initData();
var ref = document.referrer;
if (ref.search(/images.google/) != -1 && ref.search(/prev/) != -1) {
var regex = new RegExp("images.google.([^/]+).*&prev=([^&]+)");
var match = regex.exec(ref);
pageTracker._clearOrganic();
pageTracker._addOrganic("images.google."+ match[1],"q");
pageTracker._setReferrerOverride("http://images.google." + match[1] + unescape(match[2]));
}
pageTracker._trackPageview();
</script>

As I mentioned in a previous post, I have added the code you suggested, however GA still doesn't appear to be tracking image search data. In my GA account the searches still show as "google.com (referral)" then "/imgres" then if I try and found out the keyword it says "(not set)"

[jeking]

There seems to be bug, or incompatibility, between his mod and fec (Fast and Easy Checkout). Fec has been installed for months, when installed this the checkout stopped working. Disabling fec allowed the default checkout to work.

For now, I've disabled Simple Google Analytics and installed the analytics code directly. Anybody else see this or know what the conflict is?

[gaffettape]

There seems to be bug, or incompatibility, between his mod and fec (Fast and Easy Checkout). Fec has been installed for months, when installed this the checkout stopped working. Disabling fec allowed the default checkout to work.

For now, I've disabled Simple Google Analytics and installed the analytics code directly. Anybody else see this or know what the conflict is?

That's strange, I have FEC (1.9.4) and this mod working fine together...?

Just thought I'd let you know.

[jeking]

That's strange, I have FEC (1.9.4) and this mod working fine together...?

Just thought I'd let you know.

In checking the version, it's actually the FEC AJAX version 2.13.2

[gaffettape]

In checking the version, it's actually the FEC AJAX version 2.13.2

Ah, you're using the AJAX version, I'm using the standard version.

In that case, disregard my previous post!

[econcepts]

In checking the version, it's actually the FEC AJAX version 2.13.2

I'll have to take a look at that Jim. What specifically happens when the two are installed?

I've seen a number of other things "stop working" (on other sites) when that AJAX version is installed. It seems as though it uses it's own framework and in pulling parts of that in causes incompatibilities with some other items.

One thing I will note is I have had no issues with it working when that version is in effect (error wise.) I've worked with a number of stores using that and had no issues.

Having said that, the only way I think it wouldn't work is if the AJAX version overrides the footer / checkout success portions of the site. The only thing the Simple GA mod does is install Google tracking on the bottom of the page (or top of using Asychronous code.)

Let me know what problems you see and we'll try to determine what is causing it.

Thanks!

[jeking]

Thanks Eric.

The problem is the shopping cart page will not load. It returns an empty page. Whether logged in or not. However, the item does get added to the cart. Meaning when I remove the module, the item I tried to add is in my cart.

I had the Asychronous code installed. When I switched and added the google code directly to the html_header.php file, it works fine.

[econcepts]

Thanks Eric.

The problem is the shopping cart page will not load. It returns an empty page. Whether logged in or not. However, the item does get added to the cart. Meaning when I remove the module, the item I tried to add is in my cart.

I had the Asychronous code installed. When I switched and added the google code directly to the html_header.php file, it works fine.

IF you get a blank white page, that usually means there is a PHP error somewhere. Make sure when you installed the mod (specifically the async portion) that you didn't include or remove any "extra" info that would cause the PHP to stop.

TO find out exactly where the error is, reload that page with Analytics installed (so it goes "white") then look in your "cache" directory for the Mydebug ... error log (with the same dat and time you accessed the file with.) This will tell you what the error is, and what line it can be found on so it can be corrected.

My guess is that during install, some code might have been added that threw the async portion off.

Let me know what you find out.

Thanks!