Quote Originally Posted by worldmaker
I've followed a few threads over the last 18 hours and found no clear, effective answer to the question of correcting the CHARSET and DB issue.
As latin1_general_ci is the default and yours is utf8 - - it was altered by something

To continue using the utf8 DB I reiterate - -

Do the following before running the zc_install to upgrade the DB

change the DB_CHARSET in /zc_install/includes/installer_params.php to 'utf8' before using zc_install.