Geographic area Paypal problem

[malc]

Hi,
I've looked at the logs you sent. For some reason, which I can't ascertain from the logs, PayPal isn't sending back any address details with your transaction.
Did you do something to trick PayPal into not requiring you to supply an address for your purchase?
Zen Cart is taking the blank address and determining that "blank" doesn't match any existing country/zone options, and is rejecting it for that reason. If it accepts it without any address information, then it would be allowing the transactions to put incomplete/corrupt data into your database. And of course you don't want that.

I went through every step in ea tutorial line by line,i went through as many pages of settings in paypal i could find, i had quite a few logs to study but they never changed. I am not aware of any setting that may have stopped the transmit of info back to Zen Cart, at the end of the day it was doing its job rejecting it and i have no issue with that its just that i completely ran out of things to try and all the time i was not fixing it the charity was not getting funds.
I have another site that i use for messing and learning with, could i put express on that and try again even though this one has paypal standard working on it?
cheers for looking

[CoolCarPartsOnline]

I had it working fine for years, the issue only arise with the EC in the last few weeks.

[DrByte]

I had it working fine for years, the issue only arise with the EC in the last few weeks.

Care to share the logs?

[DrByte]

I am not aware of any setting that may have stopped the transmit of info back to Zen Cart, at the end of the day it was doing its job rejecting it and i have no issue with that its just that i completely ran out of things to try

I'm not pointing fingers. I'm legitimately asking for more information about differences so I can investigate whether there's an issue I can escalate to PayPal's tech teams.
If I can replicate the problem consistently then I can trace back the pattern to its root cause and either fix it in ZC or slap PayPal around for something they've broken.

I have another site that i use for messing and learning with, could i put express on that and try again even though this one has paypal standard working on it?

You can use PayPal on multiple ZC sites easily. And you can even use the same PayPal account on one other non-ZC site without causing any problems to the ZC sites. Just make sure the IPN URL in your PayPal account points to the non-ZC site's IPN URL, whatever that is for that site.
ref: https://www.zen-cart.com/tutorials/i...hp?article=229

[DrByte]

Guys, on a whim, try adding this new line, as shown below. I've NOT tested this extensively ... just going on a hunch based on something that it looks like PayPal has silently changed and has broken hundreds of stores.

/includes/modules/payment/paypalwpp.php
around line 1461 you'll see this section ... add the highlighted line, as shown:

      $options['NOSHIPPING'] = 1;
    } else {
      $options['NOSHIPPING'] = 0;
      $this->zcLog('ec-step1-addr_check', "cart content is not all virtual (or customer is not logged in) ... therefore will be submitting address details");

If this fixes your issues, it'll be another case where PayPal changed normal operations without warning. Some senior product managers there are gonna hate me ...

[malc]

ok i have a development for me:

I tried your code above and it did not change anything for me with my problem.
What i did also try was a purchase whilst logged in and a purchase whilst not logged in.
When i was not logged it processed the payment at paypal returned to the site then logged me in automatically and i completed the order, but if i logged in and tried it it failed again.

any help?

malc

[soxophoneplayer]

Is there any chance these problems are being caused by filter settings in merchant profile settings at paypal site?

[CoolCarPartsOnline]

This is one of the logs that may have the issue

2011-05-31 04:22:24
-------------------
(live transaction) --> https://api-3t.paypal.com/nvp
Request Headers: 
Array
(
    [0] => Content-Type: text/namevalue
    [1] => X-VPS-Timeout: 45
    [2] => X-VPS-VIT-Client-Type: PHP/cURL
    [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(tm) - PayPal/NVP
    [4] => X-VPS-VIT-Integration-Version: 1.3.9h
)


Request Parameters: {SetExpressCheckout} 
Array
(
    [AMT] => 57.00
    [ITEMAMT] => 57.00
    [L_NUMBER0] => SES-DH147/127
    [L_NAME0] => Mazda CX-9 2007-2010 SES Trims Chrome Door Handles - 4Dr
    [L_AMT0] => 57.00
    [L_QTY0] => 1
    [LOCALECODE] => US
    [PAYMENTACTION] => Sale
    [ALLOWNOTE] => 1
    [LANDINGPAGE] => Billing
    [NOSHIPPING] => 0
    [RETURNURL] => https://www.coolcarpartsonline.com/ipn_main_handler.php?type=ec
    [CANCELURL] => https://www.coolcarpartsonline.com/index.php?main_page=shopping_cart&ec_cancel=1
    [PAGESTYLE] => Primary
    [METHOD] => SetExpressCheckout
    [CURRENCYCODE] => USD
    [USER] => sales_api1.coolcarpartsonline.com
    [PWD] => ****************
    [VERSION] => 60.0
    [SIGNATURE] => ****************************************************XSQ3
)


Response: 
Array
(
    [TOKEN] => EC-2LW31511BA321443J
    [TIMESTAMP] => 2011-05-31T20:22:24Z
    [CORRELATIONID] => 7e89d8c5dd8cc
    [ACK] => Success
    [VERSION] => 60.0
    [BUILD] => 1913139
    [CURL_ERRORS] => 
)


SetExpressCheckout, Elapsed: 585ms -- Success

May-31-2011 12:54:27 (1306860867)
getLineItemDetails 7 - subtotal comparisons
BEFORE line-item calcs: Array
(
    [AMT] => 65.49
    [ITEMAMT] => 52.5
    [TAXAMT] => 0
    [SHIPPINGAMT] => 12.99
    [SHIPDISCAMT] => 0
    [HANDLINGAMT] => 0
    [INSURANCEAMT] => 0
)
 - AFTER doing line-item calcs: Array
(
    [AMT] => 65.49
    [ITEMAMT] => 52.5
    [TAXAMT] => 0
    [SHIPPINGAMT] => 12.99
    [SHIPDISCAMT] => 0
    [HANDLINGAMT] => 0
    [INSURANCEAMT] => 0
    [L_NUMBER0] => SPD-DRH-E90054C
    [L_NAME0] => BMW 3 Series e90 2005-2007 Spec D Chrome Door Handle Covers
    [L_AMT0] => 52.5
    [L_QTY0] => 1
)

=================================

May-31-2011 12:54:27 (1306860867)
getLineItemDetails 8
checking subtotals... 
Array
(
    [calculated total] => 65.49
    [AMT] => 65.49
    [ITEMAMT] => 52.50
    [SHIPPINGAMT] => 12.99
)

-------------------
difference: 0  (abs+rounded: 0)
=================================

May-31-2011 12:54:27 (1306860867)
getLineItemDetails 10
subtotals balance - okay
=================================

May-31-2011 12:54:27 (1306860867)
ec_step1 - 1
Checking to see if we are in markflow
cart contents: physical

NOTE: $this->showPaymentPage = 0
Customer ID: 5811
Session Data: Array
(
    [securityToken] => d77cc8d548fbecde4f74c4fa3d7f6cc5
    [customers_host_address] => 173-85-160-182.dsl2-pixley.roch.ny.frontiernet.net
    [cartID] => 26508
    [cart] => shoppingCart Object
        (
            [contents] => Array
                (
                    [175714] => Array
                        (
                            [qty] => 1
                        )

                )

            [total] => 52.5
            [weight] => 20
            [cartID] => 26508
            [content_type] => physical
            [free_shipping_item] => 0
            [free_shipping_weight] => 0
            [free_shipping_price] => 0
        )

    [language] => english
    [languages_id] => 1
    [languages_code] => en
    [check_valid] => true
    [currency] => USD
    [today_is] => 2011-05-31
    [updateExpirations] => 1
    [session_counter] => 1
    [customers_ip_address] => 173.85.160.182
    [payment] => paypalwpp
    [pf-navigation] => navigationHistory Object
        (
            [path] => Array
                (
                )

            [snapshot] => Array
                (
                    [page] => product_info
                    [mode] => NONSSL
                    [get] => Array
                        (
                            [cPath] => 2_236_341
                            [products_id] => 175714
                        )

                    [post] => Array
                        (
                        )

                )

        )

    [pf_maker] => 12
    [pf_model] => 131
    [pf_year] => 2007
    [pf_maker_name] => BMW
    [pf_model_name] => 3 Series
    [pf_products_found] => 4044
    [new_products_id_in_cart] => 175714
    [valid_to_checkout] => 1
    [cart_errors] => 
    [cart_country_id] => 223
    [country_info] => Array
        (
            [countries_name] => United States
            [countries_iso_code_2] => US
            [countries_iso_code_3] => USA
        )

    [cot_gv] => 0
    [customer_id] => 5811
    [customer_default_address_id] => 5705
    [customer_first_name] => komla
    [customer_country_id] => 223
    [customer_zone_id] => 43
    [sendto] => 5705
    [billto] => 5705
    [shipping] => Array
        (
            [id] => percategory_percategory
            [title] => Shipping Fees (To  Lower 48 States)
            [cost] => 12.99
        )

    [total_weight] => 20
    [total_count] => 1
    [cart_address_id] => 5705
    [comments] => 
)

=================================

May-31-2011 12:54:27 (1306860867)
ec-step1-addr_check
cart content is not all virtual (or customer is not logged in) ... therefore will be submitting address details
=================================

May-31-2011 12:54:27 (1306860867)
getOverrideAddress - 4
not logged in and not in markflow mode - nothing to override
=================================

May-31-2011 12:54:27 (1306860867)
ec-step1-addr_check3
address details from override check: <NONE FOUND>
=================================

May-31-2011 12:54:27 (1306860867)
ec_step1 - 2 -submit
Array
(
    [AMT] => 65.49
    [ITEMAMT] => 52.50
    [SHIPPINGAMT] => 12.99
    [L_NUMBER0] => SPD-DRH-E90054C
    [L_NAME0] => BMW 3 Series e90 2005-2007 Spec D Chrome Door Handle Covers
    [L_AMT0] => 52.50
    [L_QTY0] => 1
    [LOCALECODE] => US
    [CURRENCY] => USD
    [PAYMENTACTION] => Sale
    [ALLOWNOTE] => 1
    [SOLUTIONTYPE] => Sole
    [LANDINGPAGE] => Billing
    [NOSHIPPING] => 0
    [EMAIL] => estebane60##########################
    [SHIPTOPHONENUM] => 585-354-8473
    [RETURNURL] => https://www.coolcarpartsonline.com/ipn_main_handler.php?type=ec
    [CANCELURL] => https://www.coolcarpartsonline.com/checkout_shipping/ec_cancel/1
)

=================================

2011-05-31 12:56:35
-------------------
(live transaction) --> https://api-3t.paypal.com/nvp
Request Headers: 
Array
(
    [0] => Content-Type: text/namevalue
    [1] => X-VPS-Timeout: 45
    [2] => X-VPS-VIT-Client-Type: PHP/cURL
    [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(tm) - PayPal/NVP
    [4] => X-VPS-VIT-Integration-Version: 1.3.9h
)


Request Parameters: {GetExpressCheckoutDetails} 
Array
(
    [TOKEN] => EC-5FA056815L789071C
    [REQBILLINGADDRESS] => 1
    [METHOD] => GetExpressCheckoutDetails
    [USER] => sales_api1.coolcarpartsonline.com
    [PWD] => ****************
    [VERSION] => 60.0
    [SIGNATURE] => ****************************************************XSQ3
)


Response: 
Array
(
    [TOKEN] => EC-5FA056815L789071C
    [PHONENUM] => 585-354-8473
    [CHECKOUTSTATUS] => PaymentActionNotInitiated
    [TIMESTAMP] => 2011-05-31T16:56:35Z
    [CORRELATIONID] => 46bd4c3959c48
    [ACK] => Success
    [VERSION] => 60.0
    [BUILD] => 1913139
    [EMAIL] => estebane60##########################
    [PAYERID] => C8YD2GJWZC7JQ
    [PAYERSTATUS] => verified
    [FIRSTNAME] => komla
    [LASTNAME] => kpodjia glikpanu
    [COUNTRYCODE] => US
    [SHIPTONAME] => komla kpodjia glikpanu
    [SHIPTOSTREET] => 115 westfield st
    [SHIPTOSTREET2] => 115 westfield st
    [SHIPTOCITY] => rochester
    [SHIPTOSTATE] => NY
    [SHIPTOZIP] => 14619
    [SHIPTOCOUNTRYCODE] => US
    [SHIPTOPHONENUM] => 585-354-8473
    [SHIPTOCOUNTRYNAME] => United States
    [ADDRESSSTATUS] => Confirmed
    [CURRENCYCODE] => USD
    [AMT] => 65.49
    [ITEMAMT] => 52.50
    [SHIPPINGAMT] => 12.99
    [HANDLINGAMT] => 0.00
    [TAXAMT] => 0.00
    [INSURANCEAMT] => 0.00
    [SHIPDISCAMT] => 0.00
    [L_NAME0] => BMW 3 Series e90 2005-2007 Spec D Chrome Door Handle Covers
    [L_NUMBER0] => SPD-DRH-E90054C
    [L_QTY0] => 1
    [L_TAXAMT0] => 0.00
    [L_AMT0] => 52.50
    [L_ITEMWEIGHTVALUE0] =>    0.00000
    [L_ITEMLENGTHVALUE0] =>    0.00000
    [L_ITEMWIDTHVALUE0] =>    0.00000
    [L_ITEMHEIGHTVALUE0] =>    0.00000
    [CURL_ERRORS] => 
)


GetExpressCheckoutDetails, Elapsed: 343ms -- Success

[DrByte]

This is one of the logs that may have the issue

Can you explain your reasoning for your suspicion of this particular transaction?
The only things "odd" I see in it are:
- address-line-2 is a repeat of line 1, but ZC specifically avoids that duplication
- the cancelurl in one spot is SEFU-altered, and not a traditional ZC URL

And I wouldn't expect either of those to be specifically tied to a problem with the Geo-area error message.

[DrByte]

Guys, on a whim, try adding this new line, as shown below. I've NOT tested this extensively ... just going on a hunch based on something that it looks like PayPal has silently changed and has broken hundreds of stores.

/includes/modules/payment/paypalwpp.php
around line 1461 you'll see this section ... add the highlighted line, as shown:

      $options['NOSHIPPING'] = 1;
    } else {
      $options['NOSHIPPING'] = 0;
      $this->zcLog('ec-step1-addr_check', "cart content is not all virtual (or customer is not logged in) ... therefore will be submitting address details");

I'd like to know whether making this adjustment has had any positive impact on your transactions.