Recover Cart [Support Thread]

[econcepts]

i using this mod on 1.3.9h but it doesnt seem to show any attributes in the details list, is this a known bug or is this me? lol btw i do have them turned on in confirguration

Just to make sure I am understanding you, you mean it is not showing attributes in the EMAIL details right? (Or are you talking somewhere else.)

[bonnit]

the attributes (in my case personalisations) do not show up in the email sent to customer or in the recover_cart_sales.php page which displays abandoned carts from the admin

am i misunderstanding what this is supposed to do or do i have a problem somewhere?

all other functions are fine, emails are sent etc. its just the attributes list that doesnt show up anywhere

[Green333]

Hi
Great mod
Just wondering if there is an easy way to change the customer greeting to first name only?
(I saw that the question was asked many pages ago, but I didn't see an answer...apologies if i missed it)


Many thanks!

[econcepts]

Hi
Great mod
Just wondering if there is an easy way to change the customer greeting to first name only?
(I saw that the question was asked many pages ago, but I didn't see an answer...apologies if i missed it)


Many thanks!

Open up the following file:

/admin/recover_cart_sales.php

Find the section that looks like this (about line 246):

        if (RCS_EMAIL_FRIENDLY == 'true'){
            $email .= EMAIL_TEXT_SALUTATION . $basket->fields['fname'] . ' ' . $basket->fields['lname'] . ",";
        } else {
            $email .= STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n";
        } 

Remove the section that references the last name and you're all set.

When your finished it should look like this:

        if (RCS_EMAIL_FRIENDLY == 'true'){
            $email .= EMAIL_TEXT_SALUTATION . $basket->fields['fname'] .",";
        } else {
            $email .= STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n";
        } 

[Green333]

Eric,
Thank you so much!
Works perfectly.

You are a champion!

[econcepts]

Glad I could help. :)

[dysfunctional]

Hello people!

This seems like a really nice mod but I'm having some troubles installing the SQL script.

I'm using a database prefix for zen cart (zen_) and I've tried to alter the script to work with that, but I simply get too many errors and I don't dare to play with this too much as I'm afraid to destroy tings :S.

Can someone please advice? An example on where to insert the databse prefix would be really helpful!

Many thanks in advance. Regards Peter

[frank18]

Hello people!

This seems like a really nice mod but I'm having some troubles installing the SQL script.

I'm using a database prefix for zen cart (zen_) and I've tried to alter the script to work with that, but I simply get too many errors and I don't dare to play with this too much as I'm afraid to destroy tings :S.

Can someone please advice? An example on where to insert the databse prefix would be really helpful!

Many thanks in advance. Regards Peter

You could install the sql patch in phpMyAdmin. Just make sure you back up your DB before doing this.

[dysfunctional]

Hello frank18, thank you for your reply!

I did a backup and tried my best to install the sql script with phpmyadmin.

Everything seems fine but my admin/configuration/recover cart sales-menu is empty - there are no settings there.

What part of the sql-file could I have missed?

Truly greatful for advice

Regards Peter

[econcepts]

Peter,

Don't make any alterations at all to the script (SQL or not). If you use the SQL patch within the Zen admin it will automatically add the proper prefix to the needed areas upon install.

Try running the script from within the Zen Cart admin (and not phpMyAdmin). Copy and paste into there (do not upload and run.)

Also, what type of errors are you getting? That would help determine what may be the issue.