ozpost shipping module

[RodG]

what stupid thing am i doing wrong?

I don't think YOU are doing anything wrong, but on the other hand I've no explanation for your problem either.

Your store is indeed connecting to the server and retrieving valid quotes, this is clearly seen from your screenshots.

I've just been doing a few tests and checks on your site and have managed to determine that for some reason or other the actual quote costs aren't being cached by your server (the rest of the data being correctly cached).

In theory, this cannot/should not happen, and about the only thing I can think that would cause this would be a bug in the code (I see you are using v3.1.1, which is the current version)

This version was only released a couple of days ago, so whatever the bug/problem is, you are the first person to report it (lucky you)

Solving the problem is a whole new ballgame, because in order to fix it I need to be able to replicate it, and needless to say, "it works fine on my system".

So, what to do. Firstly, if you don't mind I'll get you to set your 'icons type' to 'none' (this will cause part of the code to be skipped, thus narrowing down the search).

Also, could you please try adding a handling fee to one or more of the methods, because I'd be interested to see if the quotes remain at zero or not.

Finally, I'll get you to enable *all* shipping methods, except TNT (which requires a login account), because I'd like to determine whether the problem is carrier specific or not.

I think this should be enough to give me a better idea as to what I'm looking for, but if you can think of any other useful information then lease let me know.

Cheers
Rod

[Peter Homann]

Hi Rod,

This isn't really an Ozpost question, but;

I'm using the Ty Package Tracker addon to Zencart. It allows the customer to track their packages.
http://www.zen-cart.com/index.php?ma...roducts_id=167

What I want to do is provide a link to the Australian Post tracking site with the tracking number as an argument like;

http://auspost.com.au/track/?action=...RP1234567890AU

Do you know if this is possible?

Cheers,

Peter.

[RodG]

What I want to do is provide a link to the Australian Post tracking site with the tracking number as an argument like;

http://auspost.com.au/track/?action=...RP1234567890AU

Do you know if this is possible?

It's certainly possible, in fact even though I haven't looked, I suspect it would be a trivial task to modify the Ty Package Tracker code to include/support austpost.

Alas, it may not do you much good because the AustPost tracking site *only* tracks eParcels (not registered, insured, or any other type of parcel).

Even if you do have an eParcel account, there is no way (that I know of) that will allow the tracking numbers to be inserted into the zencart database automatically, so this will need to be done manually.

I also don't know of any zencart (or other eCommerce software) module that supports the eParcel system. The code they supply to customers is locked down pretty tight and they don't offer any support to 3rd party developers.

So, to summarise, yes it will be easy to add, but basically pretty pointless.

Cheers
Rod

[Peter Homann]

Hi Rod,

Thanks for the reply.

I'm primarily going to be using it to to manually enter the express post and registered parcels number into the Zencart database.

At the moment I'm writing them into a notepad, incasea parcel goes missing.

Keeping the tracking number with the order in the database is quite convienient.

There is no change needed to add it in. Ty Package Tracker has 5 set of fields where you can add in a shipping carrier name and a URL to the tracking page.

Cheers,

Peter.

[makatak88]

gday rod,

i really appreciate you trying to help us. your module looks like what we're after and we'll happily subscribe if we can get it working. i've enabled all things except tnt. switched the icons to none. there were already default handling fees for all items filled in, however I have changed all the amounts just in case - ive gone a dollar higher or lower randomly. still having no luck though. let me know what else I can do to help.

Thanks
Mak

[RodG]

There is no change needed to add it in. Ty Package Tracker has 5 set of fields where you can add in a shipping carrier name and a URL to the tracking page.

So what was it wanted me for?

Cheers
Rod

[RodG]

i really appreciate you trying to help us. your module looks like what we're after and we'll happily subscribe if we can get it working.

That's why we offer the 60 day free trial.

i've enabled all things except tnt. switched the icons to none. there were already default handling fees for all items filled in, however I have changed all the amounts just in case - ive gone a dollar higher or lower randomly. still having no luck though. let me know what else I can do to help.

I assume that 'no luck' means that everything you tried still produced the same $0.00 results?

let me know what else I can do to help.

There are two more things that come to mind.

1. Try changing the settings for "Use Core Weight" (it should be set to 'no') unless you are sure you need it set to 'yes')

2. Try setting the 'Tax Class' to 'none', unless you are sure you have your tax rates and zones correctly configured.

Both of these are the default settings anyway, but they are both areas of code that can/will affect the quote costs (after they have been retrieved by the server), and therefore important things to check in order to help isolate the problem.

Cheers
Rod

[makatak88]

yea still no luck rod as in im still getting $0.00. i had core weight already set to no, although i had taxable goods on, which has now been set to none.
more screen shots if theyre any help
http://www.donohues.com.au/images/cart3.png
http://www.donohues.com.au/images/cart4.png
http://www.donohues.com.au/images/cart5.png

cheers

Mak

[RodG]

yea still no luck rod

From here things are going to get a liitle bit tricky.

If I could get you to load the file
/includes/modules/shipping/ozpost.php into a text editor

The locate lines #810 - 812, which currently read:

-------------------------------------------------
$_SESSION['ozpostQuotes'] = $this->quotes ; // save as session to avoid reprocessing when single method required

return $this->quotes; // all done //
-----------------------------------------------------

Now, insert into line#811 this:

print_r($this->quotes) ; exit ;

I suggest you cut/paste

The final code should read like:
-------------------------------------------------
$_SESSION['ozpostQuotes'] = $this->quotes ; // save as session to avoid reprocessing when single method required
print_r($this->quotes) ; exit ;
return $this->quotes; // all done //
-----------------------------------------------------


Please provide a screenshot of the output when obtaining a quote.

The purpose of this check is to see if the $$$ amounts still exist at this point of the code, or whether they are still zero.

If it shows valid dollar amounts we are going to be looking at some sort of cache related problem, but if they show zero at this point it will narrow things down to just a dozen lines of code.

This test will be a huge help.

Cheers
Rod

[RodG]

yea still no luck rod as in im still getting $0.00.

I think I may know what your problem is... Well, at least I've managed to duplicate it.

Anyway, please check your /localization/currencies settings.

The *must* be an entry for Aussie Dollars with a code "AUD".

Lemme know how it goes.

Cheers
Rod