Quote Originally Posted by DivaVocals View Post
That it shows up in Admin/Configuration tells me that the install SQL ran correctly.. That it does not appear under Admin/Customers says that you do not have one or more files in the right place. The most common cause is not properly naming the admin folders in the install package to match own admin folder name.. Bottomline is this is a problem with your install and you need to double check EVERYTHING again very carefully..

Ok, I figured out my amateur mistake and thought I'd post for other newbies.

Steps 4 and 5
4. FTP the contents of [temp directory]/1_Install_Files into the ROOT of your Zen Cart installation (i.e. your "/catalog"folder). The files are already arranged following the Zen Cart folder structure.

5. FTP the contents of [temp directory]/2_Required_Core_Edits into the root of your Zen Cart. installation (i.e. your "/catalog" folder). The files are already arranged following the Zen Cart folder structure.

I uploaded the folders instead of the "contents of the folders" oops.

Thanks for the response.