Google Base Feeder Support Thread [OLD]

[delia]

I have on one specific hosting. So I'm thinking it's server specific but not sure.

[yorkshiregc]

Ok,

Have totally uninstalled the module and installed the most up to date version off the Numnix website.

Now getting the following error when i try and create the feed:
"The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, info@****.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
################################################################################
Apache/2.2.3 (CentOS) Server at silicalodgegardencentre.co.uk Port 80"

Any ideas on how to get rid of this error message?

[delia]

Ok,

Have totally uninstalled the module and installed the most up to date version off the Numnix website.

Now getting the following error when i try and create the feed:
"The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, info@****.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
################################################################################
Apache/2.2.3 (CentOS) Server at silicalodgegardencentre.co.uk Port 80"

Any ideas on how to get rid of this error message?

There's no telling what that error is about from what you've posted. I suggest talking to your hosting company to see what might be revealed in the error logs.

There's a possibility that you are missing files - I suggest reuploading the mod again carefully - especially making sure the googlefroogle.php file is upload to the root of your site.

[yorkshiregc]

We have 2000 products in our site when i cut the number to create the feed down to 500 it works fine....

But when i let it run for the whole site i get the above error message.

[delia]

Sounds like a time out issue - whatever it is, your server is creating the problem. You should be able to export that many products with no problem at all. I have to say that you probably need better hosting. Yeah, I know that's not really helpful but that server doesn't sound like it will allow your site to run well on it and I'm not talking about this particular module either.

[Gertzy]

Can anyone help please. First time I've installed the addon and there is a problem. (Zen 3.1.9)


I have just installed the latest version of Gbase. I have set the output directory and output file parameters in CONFIGURATION but but when I try to generate a file from TOOLS>MERCHANT FEEDER it shows:

/home/arrowsto/public_html/feed/google/GOOGLE_PRODUCTS_OUTPUT_FILENAME_products_.xml
Processing: Feed - Yes, Upload - No
Google Merchant Center File Complete In 0.000447 Seconds 0 of 0 Records

DEBUG:
[24-Jul-2011 15:01:55] PHP Warning: opendir(/home/arrowsto/public_html/GOOGLE_PRODUCTS_DIRECTORY) [<a href='function.opendir'>function.opendir</a>]: failed to open dir: No such file or directory in /home/arrowsto/public_html/admin/googlefroogle.php on line 185


So the variables GOOGLE_xx aren't being replaced with teh filename and directory which i set in config.

I am getting the exact same error here... When running to make a new file, instead of making a file in the directory called feed/google called... google_feed_products.xml.... I am getting a file called..... GOOGLE_PRODUCTS_OUTPUT_FILENAME_products_.xml ...

So.. it is somehow not converting the variable to a file name...

Also, it is really just putting in one line of text...

"<?xml version="1.0" encoding="UTF-8" ?>
<rss version="2.0" xmlns:g="http://base.google.com/ns/1.0">
<channel>
<title>MySiteNameTitle</title>
<link>GOOGLE_PRODUCTS_ADDRESS</link>
<description>GOOGLE_PRODUCTS_DESCRIPTION</description>
</channel>
</rss>"
"...

After this, there is an error in my cache folder....

"PHP Warning: opendir(/var/www/vhosts/mysite.co.uk/httpdocs/GOOGLE_PRODUCTS_DIRECTORY) [<a href='function.opendir'>function.opendir</a>]: failed to open dir: No such file or directory in /var/www/vhosts/mysite.co.uk/httpdocs/changedadmin/googlefroogle.php on line 185
"

I used version 1.10.1 - seems to me like possible coding error but I cant find it..!!

[delia]

Is this the first time you have installed this mod? If so, then you missed something in the install. The lastest version should work right out of the box.

Those errors are saying that the mod is not able to pull the information you put into the database in configuration. If you had an old version installed, you need to delete it all from the database and apply the sql patch for this version.

[Gertzy]

Is this the first time you have installed this mod? If so, then you missed something in the install. The lastest version should work right out of the box.

Those errors are saying that the mod is not able to pull the information you put into the database in configuration. If you had an old version installed, you need to delete it all from the database and apply the sql patch for this version.

I understand what you are saying... I have installed the SQL command... But.. I have not installed a single patch, and that is because it is unclear. The patches all have version numbers on the files... the highest number patch is 1.9.0... The version I installed is 1.10.1... so, it seems sensible not to patch it to 1.9.0..??

[Gertzy]

OK, I have gone back and uninstalled everything, then started again... Seems to be working... I setup all the config settings... I went and run the feeder... I get a smaller popup window... I wait like 20 secs or so, and it times out, shows an error... BUT... I can FTP into the feed folder, I see a filename that is now sort of correct (I setup file name = 'google_feed' but the file being generated is ... 'google_feed_products_en.xml'... I wasnt expecting _en on the end...!! ) ... And if I refresh... It is growing...

I have 2000 products by the way and the file size is up to 1mb after 2-3 mins..

I guess the popup window is maybe telling me what is happening?

Dunno yet how big this is gonna get..!!

[Gertzy]

As a continution to my last post... The ile size finished at just below 4mb... took maybe 6 or 7 mins to get that big...

When it was finished... I went and chose the file and chose to upload... I got another little popup window.. after about 20 secs, that popup showed an error like it had not been able to connect to wherever... But... I look in the google feed on the google website, and yes, it worked... (Some errors for me to look at, but it worked)..

So, although things worked, this is not what I expected.. When creating the file, popup came and gave no info and failed after maybe 20 secs.... And same again when trying to upload, the popup fails to show anything??