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  1. #361
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by gaius View Post
    If you are speaking of the "IH small/medium/large images watermark" options, they are all "yes".

    I've just went back through and reuploaded all files after uninstalling IH3. I then reinstalled (after refreshing page). I went back into Admin>Images, and reset settings (image sizes and watermark options). Still no watermark.

    I feel like i got this to work before on a separate Zen Cart site I run. But I've gone through my settings, and they all seem to match. I remember having Watermark issues before, but I seem to remember it being fixed after doing the things that have already been mentioned (and that I've already done).

    You mentioned removing files, but I don't see that in the readme (unless I'm missing something). The only thing I replaced was the additional_images file because I installed Zen Lightbox. Can you direct me to where I would need to remove files, or tell me what page of the readme that's on. I can't seem to find that anywhere.

    Thank you for taking the time to reply. Any other ideas?
    from the read me for those that upgraded...if you had done a brand new install disregard this please:


    1. This instruction only applies to those who are upgrading from a version of Image Handler2 lower than Rev8b
      Delete the following from your current install:
      • images/zoom.png
      • images/medium/zoom_MED.png
      • images/large/zoom_LRG.png
      • includes/template/classic (delete the folder in it's entirety)
        Please note: It is recommended that you delete this folder if you are NOT using the Classic template. If you like you can replace this folder with the one from theZC installation pack -- you don't have to do this if you are using a template other than the Classic template.

        If you are using the Classic template you SHOULD NOT DELETE the Classic template folder. Let me stress again DO NOT DELETE THE CLASSIC TEMPLATE FOLDER if you are using the Classic template!!!



    I too had problems with the watermark but in a previous version. It was also due to a purchase template---those are atrocious for messing up the coding to get it to do what the creator wants the store to do their way.

    could you please post all your image settings, all of them not just the ones mentioned? it might help

  2. #362
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    Default Re: Image Handler 3 Support Thread

    on another note too...

    not sure if I am right or not but on the buddism-eightfold path image when I hover over the small one it does not show the bmz path but then when I do a view image on the product info page it also goes to the main images folder not the bmz folder

    do you have any images in the large or medium folder ---_lrg or _med for these products...if so delete them then clear cache again please.

  3. #363
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    Los Angeles, California, United States
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by DarkAngel View Post
    on another note too...

    not sure if I am right or not but on the buddism-eightfold path image when I hover over the small one it does not show the bmz path but then when I do a view image on the product info page it also goes to the main images folder not the bmz folder

    do you have any images in the large or medium folder ---_lrg or _med for these products...if so delete them then clear cache again please.
    Hovering over small images is not a link to the image but a link to the product details page.. Hence no bmz_cache on hover.. right click image to view properties to see the ACTUAL image source..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #364
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by DarkAngel View Post
    could you please post all your image settings, all of them not just the ones mentioned? it might help
    It will help.. Otherwise we're all just guessing based on what we THINK is the answer... at this point guessing is not helpful.. having details is helpful..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #365
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Hovering over small images is not a link to the image but a link to the product details page.. Hence no bmz_cache on hover.. right click image to view properties to see the ACTUAL image source..

    thanks diva so I went to check my source against his and LB doesn't seem to have the same info in his store as it does in mine --showing that is-- and the images link to his regular images folder...none seem to go to the bmz cache folder at all.

  6. #366
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    Default Re: Image Handler 3 Support Thread

    I've deleted all the images and reuploaded. Am I wrong that IH3 is supposed to create the small and medium pictures from my file? I thought the point was to upload just one. I did notice I uploaded most of my images to a "product" folder. Upon reuploading, I uploaded all to the Main Directory.

    It looks like Medium and Large images only go to their respective folders when I deliberately upload all three images. I've done this with the products in the Sculpture category. However, watermarks are still not showing up on those, either.


    Below are my Admin>Images settings:
    Title Value Action
    Small Image Width 200
    Small Image Height Info
    Heading Image Width - Admin 57 Info
    Heading Image Height - Admin 40 Info
    Subcategory Image Width 200 Info
    Subcategory Image Height Info
    Calculate Image Size true Info
    Image Required true Info
    Image - Shopping Cart Status 1 Info
    Image - Shopping Cart Width 50 Info
    Image - Shopping Cart Height 40 Info
    Category Icon Image Width - Product Info Pages 200 Info
    Category Icon Image Height - Product Info Pages Info
    Top Subcategory Image Width 150 Info
    Top Subcategory Image Height 85 Info
    Product Info - Image Width 350 Info
    Product Info - Image Height 350 Info
    Product Info - Image Medium Suffix _MED Info
    Product Info - Image Large Suffix _LRG Info
    Product Info - Number of Additional Images per Row 3 Info
    Image - Product Listing Width 200 Info
    Image - Product Listing Height Info
    Image - Product New Listing Width 200 Info
    Image - Product New Listing Height Info
    Image - New Products Width 200 Info
    Image - New Products Height Info
    Image - Featured Products Width 200 Info
    Image - Featured Products Height Info
    Image - Product All Listing Width 200 Info
    Image - Product All Listing Height Info
    Product Image - No Image Status 1 Info
    Product Image - No Image picture no_picture.gif Info
    Image - Use Proportional Images on Products and Categories 1 Info
    IH resize images yes Info
    IH small images filetype no_change Info
    IH small images background transparent Info
    IH small images compression quality 85 Info
    IH small images watermark yes Info
    IH small images zoom on hover yes Info
    IH small images zoom on hover size Medium Info
    IH medium images filetype no_change Info
    IH medium images background transparent Info
    IH medium images compression quality 85 Info
    IH medium images watermark yes Info
    IH large images filetype no_change Info
    IH large images background transparent Info
    IH large images compression quality 85 Info
    IH large images watermark yes Info
    IH large images maximum width 750 Info
    IH large images maximum height 550 Info
    IH watermark gravity Center Info

  7. #367
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by gaius View Post
    I've deleted all the images and reuploaded. Am I wrong that IH3 is supposed to create the small and medium pictures from my file? I thought the point was to upload just one. I did notice I uploaded most of my images to a "product" folder. Upon reuploading, I uploaded all to the Main Directory.

    It looks like Medium and Large images only go to their respective folders when I deliberately upload all three images. I've done this with the products in the Sculpture category. However, watermarks are still not showing up on those, either.

    Image handler doesn't put images in the medium or large folders, it creates small, medium and large images and places them in the bmz_cache folder.
    Webzings Design
    Semi retired from Web Design

  8. #368
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    Default Re: Image Handler 3 Support Thread

    Quote Originally Posted by gaius View Post
    I've deleted all the images and reuploaded. Am I wrong that IH3 is supposed to create the small and medium pictures from my file? I thought the point was to upload just one. I did notice I uploaded most of my images to a "product" folder. Upon reuploading, I uploaded all to the Main Directory.

    It looks like Medium and Large images only go to their respective folders when I deliberately upload all three images. I've done this with the products in the Sculpture category. However, watermarks are still not showing up on those, either.
    Either you are just working on your site, or Image handler is not correctly installed

    When I look at your site all I can see is the imagehover working, Image handler is not handling any of your images they are all being served from your images folder, so imagehandler obviously can't watermark them.

    I checked the prints and sculpture category and neither have images coming from the bmz_cache therefore they are not being handled by Imagehandler.

    Did you rename all the folders that were supposed to be renamed to your template name there was the one in the templates folder and the one in the modules folder
    Webzings Design
    Semi retired from Web Design

  9. #369
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    Default Re: Image Handler 3 Support Thread

    Originally Posted by gaius
    I've deleted all the images and reuploaded. Am I wrong that IH3 is supposed to create the small and medium pictures from my file? I thought the point was to upload just one. I did notice I uploaded most of my images to a "product" folder. Upon reuploading, I uploaded all to the Main Directory.

    It looks like Medium and Large images only go to their respective folders when I deliberately upload all three images. I've done this with the products in the Sculpture category. However, watermarks are still not showing up on those, either.
    you do not upload anything but the main product image, unless you have additional ones to add which can be added manually or via the ih3 controls

    you can upload to a folder within a folder type like images/promos/productname/image file

    but then you need to put that path in when you do the description page for it then upload any additional one to the same folder with keeping in mind:
    1. all should be the same extension as the first one (.jpg or ,png, or .gif) no mixing
    2. named exactly as the first one with _01.jpg --for instance-- and following suit for the rest of your additional pages for that product adjusting the number for each one

    hope that makes sense. AT NO TIME do you send images to the lrg or med folders at all.

  10. #370
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    Default Re: Image Handler 3 Support Thread

    Need to add this... The advantage of using IH3 to upload additional images (vs FTP) for most shop owners is that they do not have to worry about how to name additional images properly so that Zen Cart will recognize them. They simply upload the additional images using the IH3 interface and as long as the images are the same filetype as the main product image, then IH3 does the heavy lifting of properly naming the file so that Zen Cart correctly recognizes them as additional images..

    Quote Originally Posted by DarkAngel View Post
    you do not upload anything but the main product image, unless you have additional ones to add which can be added manually or via the ih3 controls

    you can upload to a folder within a folder type like images/promos/productname/image file

    but then you need to put that path in when you do the description page for it then upload any additional one to the same folder with keeping in mind:
    1. all should be the same extension as the first one (.jpg or ,png, or .gif) no mixing
    2. named exactly as the first one with _01.jpg --for instance-- and following suit for the rest of your additional pages for that product adjusting the number for each one

    hope that makes sense. AT NO TIME do you send images to the lrg or med folders at all.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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