Mailbeez After Sales Modules

[ScriptJunkie]

I want to customize the welcome email layout with 3 rows table with black border line. First row for logo banner, 2nd row for text, 3rd for some images for example. This will look better for customer receiving in their email box. I tried hard to edit/add table codes but no luck so far. Im even not sure which email template file to edit. try to control the layout and content within one 8x11 printing size.

re: which email template to edit - edit all of them - you want all of your emails to have consistent layout when it comes to headers, layout, colors, and other various elements of style in order to communicate professionalism to your customers.


If you want to edit the language in the emails, you need to find the appropriate file that defines the language you want to change. Instructions to do that can be found here and also here


If you want to edit the style of your email templates, you must edit the Zen Cart email template files.

Your Zen Cart email template files are found in the email folder in your cart's main directory folder. They are named in a very obvious manner so you can tell which template controls which type of email. For example, the welcome email template is named email_template_welcome.html.

Most importantly, the default email template file must also be edited.

You need to know how to write in html and apply in line styling in order to edit these templates. If you don't know how to do that, a google search of W3Schools will help you find a site that can help you.

Even though Mailbeez uses Zen Cart email templates, I still had to do some editing of the Mailbeez email files for each mod I installed in order to ensure consistency with my existing Zen Cart email template modifications. (the header, the language, the spacing, etc).


Since you seem to have a difficult time finding your way around Zen Cart, it's files and folders, and vast array of instructions and tutorials, I recommend you pay someone to do this for you - unless you're interested in investing the time required to learn it for yourself - which is always a great idea unless you're under a time crunch.

I believe Cord has extended the offer to do your editing for you on a for fee basis - you might consider taking him up on it.

Good luck and happy zenning

[hara]

Hi ScriptJunkie,

Thank you so much for your detail explanation. I will try myself some time have fun when achieve it.

[ScriptJunkie]

Hi ScriptJunkie,

Thank you so much for your detail explanation. I will try myself some time have fun when achieve it.

You're welcome - it can be very time consuming to learn the skills required to use Zen Cart and it's wonderful array of addons, but if one can afford the time - doing for self and learning as you go is very satisfying indeed. That is my preferred method. Other times, it makes more sense to pay a pro to do it for you so you can get your site up and running and begin making money.

It all depends on what your needs are

[hara]

You're welcome - it can be very time consuming to learn the skills required to use Zen Cart and it's wonderful array of addons, but if one can afford the time - doing for self and learning as you go is very satisfying indeed. That is my preferred method. Other times, it makes more sense to pay a pro to do it for you so you can get your site up and running and begin making money.

It all depends on what your needs are

I know cord has created an alternate welcome email mod. If this mod
including table rows codes, I will buy it if at same cost.

[mailbeez]

WOW! What fun reading through all 44 pages of posts trying to find an answer. I noticed the question has come up before regarding a 500 Internal Error after copying all files and folders into their correct locations and then clicking on "Mailbeez" in admin Tools.

I added the line of error reporting script and this is the error I get

"Parse error: syntax error, unexpected T_REQUIRE_ONCE in /home/content/78/7737178/html/zencart/old_FiLes_1969/mailbeez.php on line 28"

Here is line 28 in my server

"require_once(DIR_FS_CATALOG . 'mailhive/common/functions/compatibility.php');"

I am using Zencart 1.3.9h and Mailbeez 2.1

Thanks,
LD

hi LD,

was now able to check your installation.

The error above was caused by inserting "error_reporting(ALL)" without and ending ";" in <admin>/mailbeez.php

The root cause for mailbeez not working is

PHP Fatal error: Cannot redeclare class base in /home/(...)/html/zencart/includes/classes/class.base.php on line 17

which happens in <admin>/mailbeez.php already in the first code line

require('includes/application_top.php');

So it is not caused by mailbeez at all !? but already by the zencart framework

on Google I found e.g. this thread:

http://www.zen-cart.com/forum/showthread.php?t=72460

maybe this helps you to find out what is wrong

cheers
cord

[ksoup]

Hi Mailbeez, Re: Share Review on Facebook Module (V1.5)

The links going out in the emails look like the following

Share my Review on Facebook:
http://www.facebook.com/sharer.php?u=http%3A%2F%2FLinkToOurStore.com%2Findex.php%3Fmain_page%3Dproduct_reviews_info%26amp%3Bproducts_id%3Dproducts_id%3D12034%26amp%3Breviews_id%3D4309&t=My Review 

This will post fine to the Facebook Wall, but when someone clicks on the product on the facebook wall that was previewed, they get "product not found" and if you look at the link in the URL, it looks like the following:

http://LinkToOurStore.com/index.php?...eviews_id=4309

Because of the "%3D" in the link, the customer when they click on that link get a "product not found in the store."

Is there a way to fix this so it formats properly in the email sent to the customer prompting them to share their review on facebook?

[Rizla]

Ive been using the Review Reminder with success, but I am now noticing a slight anoyance. Maybe I've missed something....

When I get a posative responce and they leave feedback, I am finding it increasingly difficult to track the user in order to send them a discount coupon.

Sometimes they enter a nick name or just their first name Etc. Also, even if they make it easy and use the same name in the review I then have to trawl through ALL my customer list to send the coupon. I hope this makes some sence to you.

Now... Just maybe I am doing this all wrong but any help to make the process easier or even automated would be great.

Also I'm not keen on the way I have to manually set up a discount coupon (setting the date each time) for individual customers.

Thanks for any pointers

[ksoup]

Hi Mailbeez, Re: Share Review on Facebook Module (V1.5)

The links going out in the emails look like the following

Share my Review on Facebook:
http://www.facebook.com/sharer.php?u=http%3A%2F%2FLinkToOurStore.com%2Findex.php%3Fmain_page%3Dproduct_reviews_info%26amp%3Bproducts_id%3Dproducts_id%3D12034%26amp%3Breviews_id%3D4309&t=My Review 

This will post fine to the Facebook Wall, but when someone clicks on the product on the facebook wall that was previewed, they get "product not found" and if you look at the link in the URL, it looks like the following:

http://LinkToOurStore.com/index.php?...eviews_id=4309

Because of the "%3D" in the link, the customer when they click on that link get a "product not found in the store."

Is there a way to fix this so it formats properly in the email sent to the customer prompting them to share their review on facebook?

Here is the fix for those who need this :)

file - /mailhive/mailbeez/review_facebook.php

about line 139
WAS!

$link_shop = mh_href_email_link(FILENAME_PRODUCT_REVIEWS_INFO, 'products_id=' . 'products_id=' . (int)$products_array['products_id'] . '&reviews_id=' . (int)$products_array['review_id']);

SHOULD BE:

$link_shop = mh_href_email_link(FILENAME_PRODUCT_REVIEWS_INFO, 'products_id=' . (int)$products_array['products_id'] . '&reviews_id=' . (int)$products_array['review_id']);

[mailbeez]

Here is the fix for those who need this :)

file - /mailhive/mailbeez/review_facebook.php

hi ksoup,

great for finding this! Actually just was looking at my repository - I did already made a new version V1.6 with this and other bugfixes, but forgot to publish it

Would be great if you could test V1.6

cheers
cord

[mailbeez]

Ive been using the Review Reminder with success, but I am now noticing a slight anoyance. Maybe I've missed something....

When I get a posative responce and they leave feedback, I am finding it increasingly difficult to track the user in order to send them a discount coupon.

Sometimes they enter a nick name or just their first name Etc. Also, even if they make it easy and use the same name in the review I then have to trawl through ALL my customer list to send the coupon. I hope this makes some sence to you.

Now... Just maybe I am doing this all wrong but any help to make the process easier or even automated would be great.

Also I'm not keen on the way I have to manually set up a discount coupon (setting the date each time) for individual customers.

Thanks for any pointers

Hi Rizla,

if there is a need I can develop a premium module sending out personalized coupons for every one giving a review. Anyone willing to pay for this module (99EUR)?

cheers
cord