1) what version of Zencart? (give the actual version number)
2) if a modern version (1.3.9+) have a look in the /cache folder and see if there are debug logs being generated
edit
3) have you read this
https://www.zen-cart.com/tutorials/index.php?article=63
Thread: Problem updating orders
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11 Sep 2011, 12:47 AM #2
Totally Zenned
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Re: Problem updating orders
Webzings Design
Semi retired from Web Design
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