Order lost v1.3.8

[raf696]

Hi I have had an order but in my admin the client is there but not the order I know this as I have the paypal payment in my account.
How do I find the order.
I'm on Zen Cart 1.3.8a

[Kim]

Start by checking the threads in the Similar Threads section at the bottom of the page. Then you need to upgrade immediately as 1.3.8 is vulnerable to some serious security problems.

[raf696]

Hi Ok I have up graded. now is there any way to add an order for a client with out paying for it via paypal as he has payed and the order was lost.

[DrByte]

You can enable the Check/MoneyOrder module and use that to place the order over again. And then click Remove on that module if you don't wish to offer that method to others.

And then to prevent the problems you've had with the PayPal IPN module, click Remove on that module and click Install on the Express Checkout module and configure it www.zen-cart.com/getpaypal

[raf696]

You can enable the Check/MoneyOrder module and use that to place the order over again. And then click Remove on that module if you don't wish to offer that method to others.

And then to prevent the problems you've had with the PayPal IPN module, click Remove on that module and click Install on the Express Checkout module and configure it www.zen-cart.com/getpaypal

Thank you for that.

[raf696]

Ok now I'm not happy again, a new client placed an order and there is nothing in my orders but I can see what he has ordered as it tells me in my paypal just as well I added this to my paypal account.

How do I solve this issue please I have updated to the latest zencart but when I do an order myself it all works fine.

[DrByte]

So, what version of Zen Cart are you using now? ie: Go to Admin->Tools->Server Info, and copy-and-paste the Zen Cart Version information, including Zen Cart Database Version and Version History.

And is the Express Checkout module enabled? Or still IPN/Website Payments Standard?

[raf696]

So, what version of Zen Cart are you using now? ie: Go to Admin->Tools->Server Info, and copy-and-paste the Zen Cart Version information, including Zen Cart Database Version and Version History.

And is the Express Checkout module enabled? Or still IPN/Website Payments Standard?

Server Information
Server Host: na
(216.67.234.162) Database Host: localhost (127.0.0.1)
Server OS: Linux 2.6.18-238.19.1.el5 Database: MySQL 5.0.92-community
Server Date: 09/12/2011 22:49:40 Database Date: 09/12/2011 22:49:16
Server Up Time: 22:49:16 up 2 days, 16:13, 0 users, load average: 1.54, 1.36, 1.24 HTTP Server: Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_jk/1.2.30
PHP Version: 5.2.15 (Zend: 2.2.0) PHP Memory Limit: 128M PHP Safe Mode: Off
PHP File Uploads: On Max Size: 2M POST Max Size: 8M
Database Data Size: 436 kB Database Index Size: 460 kB

Zen Cart 1.3.9h
Database Patch Level: 1.3.9h
v1.3.9h [2011-08-28 00:14:18] (Version Update 1.3.8->1.3.9h)
v1.3.9h [2011-07-20 15:19:33] (Version Update 1.3.8->1.3.9h)
v1.3.8 [2010-02-23 12:03:14] (Fresh Installation)

I hope this is what you asked for. ow and I have both on at the mo.
PayPal Website Payments Standard (IPN) and Check/MoneyOrder module

[DrByte]

Yes, that's good for the version information.

Now, what about PayPal. Which modules are active under Admin->MOdules->Payment ?

[raf696]

Yes, that's good for the version information.

Now, what about PayPal. Which modules are active under Admin->MOdules->Payment ?

PayPal Website Payments Standard (IPN) and Check/MoneyOrder module only