Image Handler 3 Support Thread (for ZC v1.3.9)

[bonnit]

hi, i have image handler working (a bit lol) on 1.3.9h site, but i find that from time to time when i click on the image handler manager in admin it sometimes tells me No Image Handler information found. is this a known bug? it is asking me to reintall which i do and then it goes on its merry way until the next time, i havent done anything to overwrite or uninstall the mod and i am using zen lightbox successfully after following instructions.

any ideas?

[DarkAngel]

hi, i have image handler working (a bit lol) on 1.3.9h site, but i find that from time to time when i click on the image handler manager in admin it sometimes tells me No Image Handler information found. is this a known bug? it is asking me to reintall which i do and then it goes on its merry way until the next time, i havent done anything to overwrite or uninstall the mod and i am using zen lightbox successfully after following instructions.

any ideas?

which version of lightbox do you have running? is everything uploaded to its proper place?

[bonnit]

im using image handler 3 downloaded from here, as i said its not a major issue, it doesnt affect the use of image handler as it still seems to work the same, its just from time to time i have to click install again, its odd.

i've reviewed the installation and everything seems fine? im not using any other image mods other than zen lightbox but again i followed the integration instructions so cant really see the issue, hence the reason to ask if this is a known butg or at least if anyone else is experiencing this

[DarkAngel]

im using image handler 3 downloaded from here, as i said its not a major issue, it doesnt affect the use of image handler as it still seems to work the same, its just from time to time i have to click install again, its odd.

i've reviewed the installation and everything seems fine? im not using any other image mods other than zen lightbox but again i followed the integration instructions so cant really see the issue, hence the reason to ask if this is a known butg or at least if anyone else is experiencing this

please clarify:

you have to click install again from time to time.


if it is installed correctly with everything in its place there should be no reason to keep installing it over and over PLUS

how do you know you need to click install again---do you get an error message? some indicator?

[bonnit]

please clarify:

you have to click install again from time to time.


if it is installed correctly with everything in its place there should be no reason to keep installing it over and over PLUS

how do you know you need to click install again---do you get an error message? some indicator?

well that is what i thought? lol i have no idea what is going wrong.

if i follow the image handler icon from the admin product list (within categories) it takes me to the image handler manager page, from time to time it reads: there is no image handler information and a prompt below in hyperlink form to install image handler (when this is working it behaves as normal with the uninstall link clear cache link etc etc)

as i said i find it bizarre... i have no idea why or what triggers it, i know from time to time isnt a very accurate time assessment, but i see no pattern in what makes it do it so it is literally just time to time! i have however noticed that the front end is not affected in any way, images still render and i am putting products up all the time so i presume it is still rendering the images etc. i have tried clearing the cache etc and no real effect, the only issue with this is that i cant use the IH3 manager page until i have clicked install, ive had to do this twice in the last week, and in that time the only real changes to my zen cart have been updating products and adding products via easy populate

I sometimes get a crossover too where the wrong image displays in admin category listing itself, but clicking through to the image handler manager page it shows the correct image and its information, but not always with a button below each to delete the additional size images and front end is correct too.

im just about to winmerge my files and the standard IH3 install, i'll get back in a minute if i find any noticeable differences

[bonnit]

nope, no major differences,

my admin > includes > modules > category_product_listing.php is different due to havind product images in admin and markup module installed.

also my includes > modules > MY TEMPLATE > additional_images.php is different as i am using zen lightbox version 1.6.2

other than those expected differences there are no others

[DarkAngel]

nope, no major differences,

my admin > includes > modules > category_product_listing.php is different due to havind product images in admin and markup module installed.

also my includes > modules > MY TEMPLATE > additional_images.php is different as i am using zen lightbox version 1.6.2

other than those expected differences there are no others

that is strange and is weird, I have never had it do that. It either won't show them or will and sometimes -- before I categorized the promos at my store I found that if they were named similarly or the same as another product, they both had the same image.

When I clear the cache I go to the server and delete all the folders living in the bmz_cache folder, you might try doing that--make sure the permission for that folder is set to 755 and if all else fails you can get rid of the .htaccess and .keep files and replace them from the IH3 zip

sometimes that gets slightly corrupted.

[bonnit]

yup ive done that too, short of replacing the files from the zip though, i will do that and keep watching and post back next time it happens, just to see if there is a pattern, thanks for your time :)

[jeffsuwanee]

Installation confusion: IH3 using ZC 1.3.9h

I have followed the renaming of folders and such in the installation folders within the download of IH3. I don't mean to sound stupid, but the next bit of instructions asks me to place the contents of (1 Install Files and 2 Required Core Edits) into my store. I dont have a folder location by way of FTP called "my store". Where exactly do the contents of these two folders go in the hierarchy of my zencart folder on the server?

I already have folder names which are the same as I'm copying over from these two folders, I want to make sure I'm putting them in the right place and not over-writing a folder by accident.

Thanks in advance, and please excuse my stupidy, I'm only a few days into using Zencart.

[nigelt74]

Installation confusion: IH3 using ZC 1.3.9h

I have followed the renaming of folders and such in the installation folders within the download of IH3. I don't mean to sound stupid, but the next bit of instructions asks me to place the contents of (1 Install Files and 2 Required Core Edits) into my store. I dont have a folder location by way of FTP called "my store". Where exactly do the contents of these two folders go in the hierarchy of my zencart folder on the server?

I already have folder names which are the same as I'm copying over from these two folders, I want to make sure I'm putting them in the right place and not over-writing a folder by accident.

Thanks in advance, and please excuse my stupidy, I'm only a few days into using Zencart.

Jeff the "my store" folder is where ever you have installed zencart, some people install zencart into a subdirectory called shop or store or or catalogue or shoppe, while others install into the root of their site, evry install can be different. the "my store" is just a placeholder to tell people to put the contents of that folder into the same place as their store.

For instance if you had installed zencart into a subdirectory such as store

example.com/store/

you would place the contents of the "mystore" folder into the store folder

if you had installed zencart into the root of your site

example.com/

you would place the contents of the "mystore" folder into the root folder