ozpost shipping module

[Bruce1952]

Curious. According to the log files, your store hasn't connected to the ozpost servers since 14/9 (5 days ago).



If the error goes away with the auto-update disabled then I would suggest you do so until I can figure out what the heck is going on.

With this disabled you will still be notified of updates (when available) but they won't try to install themselves until you toggle the auto-update setting back on again.



I'm not sure what to make of this at the moment. Everything *seems* OK at the moment according to my tests, but to have two error reports in the same day is very unusual and needs further investigation.

Cheers
Rod

Rod,

The issue is back again, below is what is in the admin shipping :

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '//IETF//DTD HTML 2.0//EN"> in:
[update configuration set configuration_value = "
Not Acceptable

An appropriate representation of the requested resource /postage.php could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
" where configuration_key = "MODULE_SHIPPING_OZPOST_EXPIRE"]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Can you please tell me what is going on and what I need to do.

Thanks,

Bruce

[RodG]

The issue is back again
Can you please tell me what is going on and what I need to do.

This is still a mystery to me. According to the log files your store still hasn't connected to the ozpost.net servers since Sept 14th.

I'm at a total loss to explain anything that has been going on since then and now.

I have noticed one thing that may be causing an issue, and that is you apparently have a ® (regd symbol) as part of your store name admin->configuration->mystore, and although this has never caused a problem in the past it is possible that this is triggering an apache mod_security error.

Please remove this character from the store name and see if the problem continues. If my guess is correct (and it really is just a guess) you should be able to make the problem come and go at will by inserting and removing this character.

Let me know of the results.

If this does turn out to be the cause of the problem I will modify the code to avoid the issue in a future update.

Cheers
Rod

[Bruce1952]

Curious. According to the log files, your store hasn't connected to the ozpost servers since 14/9 (5 days ago).



If the error goes away with the auto-update disabled then I would suggest you do so until I can figure out what the heck is going on.

With this disabled you will still be notified of updates (when available) but they won't try to install themselves until you toggle the auto-update setting back on again.



I'm not sure what to make of this at the moment. Everything *seems* OK at the moment according to my tests, but to have two error reports in the same day is very unusual and needs further investigation.

Cheers
Rod

Rod,

Why has my remaining days dropped down to 60 when I should have over 300 left?

[RodG]

Rod,

Why has my remaining days dropped down to 60 when I should have over 300 left?

Dropping the ® (regd symbol) from the store name caused it to be registered as a new store by our servers, as such it was showing the standard 60 day trial period for all new stores.

The database has been updated to reflect the correct period remaining.

You'll need to use the store name without the ® symbol until I can find a fix (which will probably involve stripping such characters from the request string, rather than just URL encoding them) because this is what is preventing the requests from reaching the servers, apparently.

Cheers
Rod

[Bruce1952]

Rod,

Ok just checked and updated it is now at 59 days. Could be more issues than just the trade mark.

[RodG]

Rod,

Ok just checked and updated it is now at 59 days. Could be more issues than just the trade mark.

I should've mentioned, it could take up to an hour for the secondary servers to syncronise with the primary server, so you may find a little bit of instability for a while, depending on which server you connect to.

The drop from 60 days to 59 days was a result of the unregistered new store record being synced with the secondary server, which is in a different time-zone..

Cheers
Rod

[Bruce1952]

Rod,

It does appear that the ® symble causes the issue but not continally. Since I have removed the ® yesterday everything seems to be running how it should.

Thanks for your help and please let me know if you have a work around in the future as we have registered the name and would like to display that it is in the future but until you let me know I will leave it out.

[artycles]

I've been merrily chugging along on v2.0.6 thinking I'd upgrade it as soon as I'd had time to upgrade my Zencart.

Being that I had a reasonable window of time this evening I thought, that was a job I could get out of the way. How wrong could I be?

I followed the instructions, just copying across the files that were recommended in the upgrade.txt information, this didn't work
I received the following messsage:

Fatal error: Cannot redeclare class ozpost in /home/kaysarty/public_html/includes/modules/shipping/ozpost.php on line 1508

OK, simple, go back to what I had before. no... not simple because I still have error messages. I replaced the new files with the old files that had been there before.

So, what to do? I should install the whole thing as if it was a new install. Which I did, copying all the files across in their correct architecture.

Still have messages: (I've XXXX'd out my admin file name)

Warning: include(/home/kaysarty/public_html/includes/languages/english/modules/shipping/austpost.php) [function.include]: failed to open stream: No such file or directory in /home/kaysarty/public_html/XXXXX/modules.php on line 173

Warning: include() [function.include]: Failed opening '/home/kaysarty/public_html/includes/languages/english/modules/shipping/austpost.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/kaysarty/public_html/XXXXX/modules.php on line 173

Fatal error: Cannot redeclare class ozpost in /home/kaysarty/public_html/includes/modules/shipping/ozpost.php on line 1508

Now I'm stumped, because it doesn't work and I haven't been able to restore it back.

I'm not sure why, but the shipping module page is also looking odd as I can't uninstall ozpost, or indeed access my flat rate part to have the site up and working in the mean time.

I can see where it refers to lines e.g. line 173 but I'm unsure what I'm supposed to do about it

any suggestions as to what I could have done or can do now?

[artycles]

Thanks to Rod, who had emailed me about something else, I see that I have my old renamed file still there which has caused the problem... all good now. thanks

[robbie269]

Hi Rod

I have the ozpost shipping estimator on the bottom of the shopping cart.
I works fine except it gives an error message "Postcode must contain 4 digits!" before anyone even gets a chance to enter a postcode.
It is a bit annoying more than anything. Is it possible to get rid of the message?

Robyn