Image Handler 3 Support Thread (for ZC v1.3.9)

[DarkAngel]

original post: http://www.zen-cart.com/forum/showpo...&postcount=510

I have since removed LB and IH3 and all but main images...left for 24+ hours then came back in added in all additional images with LB 1.6.2 left again for another 24+ hours and it has worked beautifully

now I just reinstalled IH3, everything in proper place and the popup is broken. It will not use the medium size image at all, when "view image" selected with right-click it goes to the normal url NOT bmz_cache (chmodded to both 755 then 777 as well as images folder).

have removed and uploaded new bmz_cache folder making sure it is chmodded right and all folders are empty and remain empty even after going to store to view it.

what do I need to do, please.

[countrycharm]

There is no difference between image handler 2 and 3 in this, so don't bother switching, IH3 is the one you should be using

I didn't figure there was. When I upgraded to zen cart 1.3.9.h I just compared the files from Image Handler 2 and made the changes . Thanks for the information.

[nigelt74]

When i looked just now

1) Image Handler isn't handling those images they are all coming from the images folder
2) What happens if you delete the .htaccess folder from the /bmz_cache folder
3) I know you are fairly conversant with zencart, but you haven't mentioned it, so are there anything errors appearing in the /cache folder
4) So if i am reading you correctly Image handler is creating folders in the bmz_cache but not images, or where the subfolders already there?, if so try clearing everything except the keep file out of the /bmz_cache

original post: http://www.zen-cart.com/forum/showpo...&postcount=510

I have since removed LB and IH3 and all but main images...left for 24+ hours then came back in added in all additional images with LB 1.6.2 left again for another 24+ hours and it has worked beautifully

now I just reinstalled IH3, everything in proper place and the popup is broken. It will not use the medium size image at all, when "view image" selected with right-click it goes to the normal url NOT bmz_cache (chmodded to both 755 then 777 as well as images folder).

have removed and uploaded new bmz_cache folder making sure it is chmodded right and all folders are empty and remain empty even after going to store to view it.

what do I need to do, please.

[DivaVocals]

Popping in from recovery briefly to throw in my three cents.. Sounds like a permissions issue and may have to do with not just the access permissions but the ownership of the folders.. Suggest Angel check in with the webhost to make sure that all is as it should be..

When i looked just now

1) Image Handler isn't handling those images they are all coming from the images folder
2) What happens if you delete the .htaccess folder from the /bmz_cache folder
3) I know you are fairly conversant with zencart, but you haven't mentioned it, so are there anything errors appearing in the /cache folder
4) So if i am reading you correctly Image handler is creating folders in the bmz_cache but not images, or where the subfolders already there?, if so try clearing everything except the keep file out of the /bmz_cache

[DarkAngel]

Popping in from recovery briefly to throw in my three cents.. Sounds like a permissions issue and may have to do with not just the access permissions but the ownership of the folders.. Suggest Angel check in with the webhost to make sure that all is as it should be..

permissions...aha...will check with host to see if anything changed cause she did have to reupload ALL images just before this started happening

even the watermar won't work and the priview images of ih3 are not sm, med and large either

[nigelt74]

permissions...aha...will check with host to see if anything changed cause she did have to reupload ALL images just before this started happening

even the watermar won't work and the priview images of ih3 are not sm, med and large either

Why did she have to re-upload all images, that doesn't make sense,
or, actually have tried creating a new product and uploading the image via zen-cart does it work?,
can you add additional images via image handler

If you have tried everything else then thats probably it.

Humour me here,

Delete the bmz_cache, now instead of uploading a new one, go to cpanel (or whatever the hosting panel is), and create a new one using your hosts file manager,

Now try IH.

The above has worked for me once, when everything else didn't.

It probably won't make a difference but worth a crack.

[DarkAngel]

Why did she have to re-upload all images, that doesn't make sense,
or, actually have tried creating a new product and uploading the image via zen-cart does it work?,
can you add additional images via image handler

it confused me too, she said she went in to replace an image with a new one and the mod had her upload all new ones...then it started happening with IH not working.

she said it had her upload all her images all over again so not sure if handler or owner malfunction at first...lol

have not tried creating a new product with image but will test...

tested with new item and new image and nope still not behaving right

If you have tried everything else then thats probably it.

Humour me here,

Delete the bmz_cache, now instead of uploading a new one, go to cpanel (or whatever the hosting panel is), and create a new one using your hosts file manager,

Now try IH.

The above has worked for me once, when everything else didn't.

It probably won't make a difference but worth a crack.

tried removing the bmz folder from myfiles in cpanel, then created a new folder which it set to chmod 755 and still no joy

this is so weird and I tried contacting her host but get a suspended page so no phone number to call them either

1quicksolution.com is host, have contacted her to see if she has their phone number somewhere...lol

@diva: sorry to hear you are in recovery...take it easy and slow and tke care of you above all else...hugs 2 u

[DarkAngel]

update---

still problem exists and no contact info for her host anywhere not even via c-panel

[DarkAngel]

When i looked just now

1) Image Handler isn't handling those images they are all coming from the images folder
2) What happens if you delete the .htaccess folder from the /bmz_cache folder
3) I know you are fairly conversant with zencart, but you haven't mentioned it, so are there anything errors appearing in the /cache folder
4) So if i am reading you correctly Image handler is creating folders in the bmz_cache but not images, or where the subfolders already there?, if so try clearing everything except the keep file out of the /bmz_cache

That is what I was fearing too, that IH is not handling the images anymore.

I have deleted both images from admin then from server---actually going in and manually deleting all folders within bmz folder.

I have even gotten rid of the .htaccess and .keep files then deleted the entire bmz folder and reuploaded

Like I said I uninstalled it/files and all totally for over 48 hours then reinstalled it but to no avail...it is driving me nuts...or nuttier as the case may be

I forgot too---there are no errors in the cache folder either