Image Handler 3 Support Thread (for ZC v1.3.9)

[DarkAngel]

update---

still problem exists and no contact info for her host anywhere not even via c-panel

[ScriptJunkie]

update---

still problem exists and no contact info for her host anywhere not even via c-panel

I'm wondering if your customer's issue has something to do with the fact that when you visit the hosting company's website to find contact information, you are redirected to a page which informs you that the hosting company's own homepage of it's own website has been suspended.

Anyway, here's the hosting company's contact info, found from this source and this source:

1quicksolution.com contact
[email protected]
[email protected]
[email protected]

Webmaster:
[email protected]

Webmaster:
[email protected]


In other words, it sounds like an issue with the hosting company rather than with IH3. In particular, the part about IH3 asking her for all new images...that sounds like it might be a database corruption issue? Don't take my word for it though, I'm just guessing.

Hope this helps, good luck

[sofasurfer]

Just to verify...I upload an image to my file manager. This image is not changed in any way, but a copy is made in the specified size and with my watermark, and this image is saved in bmz_cache. Is this correct?

I see that the files in bmz_cache are not labeled with their original name. If I delete an original image which I had uploaded, will the corrosponding bmz_cach image be deleted?

This is getting so confusing.
I want to delete all images on my website without deleting the listings. I will then upload new images. So, if I delete all of my original uploaded images will the bmz_cache images then disappear or do I need to delete them manually? And do I delete everything in bmz_cache or is there stuff that needs to be saved.
And can you explain why the folders in bmz_cache are labeled as "0-9" and "a-f" and where is the rest of the alphabet?

Please don't be mad at me for all these stupid questions. I actually am making progress thanks to you all.

[nigelt74]

Just to verify...I upload an image to my file manager. This image is not changed in any way, but a copy is made in the specified size and with my watermark, and this image is saved in bmz_cache. Is this correct?

I see that the files in bmz_cache are not labeled with their original name. If I delete an original image which I had uploaded, will the corrosponding bmz_cach image be deleted?

This is getting so confusing.
I want to delete all images on my website without deleting the listings. I will then upload new images. So, if I delete all of my original uploaded images will the bmz_cache images then disappear or do I need to delete them manually? And do I delete everything in bmz_cache or is there stuff that needs to be saved.
And can you explain why the folders in bmz_cache are labeled as "0-9" and "a-f" and where is the rest of the alphabet?

Please don't be mad at me for all these stupid questions. I actually am making progress thanks to you all.

1) No original image is not changed in any way, a correctly resized copied version will be created in the bmz_cache
2) No the bmz_cache version isn't deleted when you delete the original image.
3) The easiest way to clear the bmz_cache is to go to
admin --> tools --> Image handler - and select clear image cache, and this will clear the bmz_cache
It will automatically recreate any required images when they are requested by the site

[digidiva-kathy]

This file:

admin/functions/extra_functions/functions_bmz_image_handler.php

is causing my admin home page to go blank. I had it happen three times and finally uploaded the admin folder all over again, then uploaded the files one at a time to see which was the culprit. This is a brand new Fantastico installation of 1.3.9h. When I deleted this file, the admin page came back.

[sofasurfer]

The whole point of Image Handler is to save room in my file manager aa well as to have smaller images so my page loads faster.

So, I sell photos. Images on my site are the images I sell. I am processing as thus... I have a folder on my pc which holds my large (4-20mg) images that I make prints from. I also have a folder which holds reduced size images (100-200kb) which I upload to file manager and which are in turn processed by Image Handler and displayed on my website.

Is the above method preferred or is there a better way?

[caska]

Just upgraded to IH3 from IH2 but I'm still having problem with my zoom. First and second images zoom just fine however the rest of the piccy don't zoom anymore. Anyone knows what the prob with this?
My site is: http://pinkoholic.co.uk

Thanks!

[DivaVocals]

This file:

admin/functions/extra_functions/functions_bmz_image_handler.php

is causing my admin home page to go blank. I had it happen three times and finally uploaded the admin folder all over again, then uploaded the files one at a time to see which was the culprit. This is a brand new Fantastico installation of 1.3.9h. When I deleted this file, the admin page came back.

I would suggest to NOT install Zen Cart via Fantastico, and install it yourself.. The issue is likely related to something in the Fantastico install..

[Dan123]

Hi all,
Is there any way to find out the url of the second image in IH?
For example in categories we have our main image shown as
"zen_image(DIR_WS_IMAGES . $listing->fields['products_image'], $listing->fields['products_name'], IMAGE_PRODUCT_LISTING_WIDTH, IMAGE_PRODUCT_LISTING_HEIGHT, 'class="listingProductImage"')"
I need the url of the second small image, thank you!

[digidiva-kathy]

I would suggest to NOT install Zen Cart via Fantastico, and install it yourself.. The issue is likely related to something in the Fantastico install..

I've never had this problem and used Fantastico countless times for Zen installs, but I did upload the whole file set over the original files and it's working now, so thanks!