A Pink Boutique Support Thread

**tjturner** · 1 Oct 2011, 03:43 AM

I am having a few problems with my websit. My Logo, name etc is centered. but the rest of the page is way over to the left & half the info is missing because of it. Is there a way of fixing it or is there another template that I can use. As I have a few customers that can't seem to shop on my website.

Can you please let me know how I can fix this

Thanks

Tanja

**nigelt74** · 1 Oct 2011, 03:58 AM

Originally Posted by tjturner

I am having a few problems with my websit. My Logo, name etc is centered. but the rest of the page is way over to the left & half the info is missing because of it. Is there a way of fixing it or is there another template that I can use. As I have a few customers that can't seem to shop on my website.

Can you please let me know how I can fix this

Thanks

Tanja

Undoubtedly there is a way to fix it, but unless we can actually see your website we can't tell you.

**tjturner** · 1 Oct 2011, 05:17 AM

Here is the link to my website http://www.handcraftsupplies.com.au/store/

**nigelt74** · 1 Oct 2011, 06:42 AM

Originally Posted by tjturner

Here is the link to my website http://www.handcraftsupplies.com.au/store/

The site seems fine to me everything is centered correctly and nothing appears to be over to the left.

What browser are you using,

have you done a "hard refresh" (ctrl r or ctrl f5)

Have you tried viewing it in an alternate browser to see if it is fine in that?

I checked in opera 11.5 and FF6, and it looks fine, just like the demo site, no obvious layout issues

edit---------------------------------------------------------

doh i just checked it in internet explorer 9, yep i see the problem

**tjturner** · 1 Oct 2011, 07:22 AM

Originally Posted by nigelt74

The site seems fine to me everything is centered correctly and nothing appears to be over to the left.

What browser are you using,

have you done a "hard refresh" (ctrl r or ctrl f5)

Have you tried viewing it in an alternate browser to see if it is fine in that?

I checked in opera 11.5 and FF6, and it looks fine, just like the demo site, no obvious layout issues

edit---------------------------------------------------------

doh i just checked it in internet explorer 9, yep i see the problem

I am using internet explorer and it seems fine to me but sometimes it goes funny but I just refresh the page. I have tried it in firefox and where my ABN number is it is funny

**picaflor-azul** · 1 Oct 2011, 01:00 PM

Originally Posted by tjturner

I am using internet explorer and it seems fine to me but sometimes it goes funny but I just refresh the page. I have tried it in firefox and where my ABN number is it is funny

I am aware of this problem, but have not had time to work on the fix yet. If you find the fix, please post it to the support thread. You might try commenting out the ie9 stylesheet to start.

This problem has not been reported in the other free templates--All Business, Aberdeen Neutral, Andover Modern, Apparel Boutique, Alyssa Rounded, Ashley Pink, Avonlee Contempo or in the older version of the pink boutique template. I just messed something up when I did the update. I hope to be able to get this fixed soon.

Thanks,

Anne

**nigelt74** · 2 Oct 2011, 11:19 PM

Originally Posted by tjturner

I am using internet explorer and it seems fine to me but sometimes it goes funny but I just refresh the page. I have tried it in firefox and where my ABN number is it is funny

I don't have a proper fix, I do however have a hack that seems to work ok, this hack will only effect IE9 all other browsers will just work as normal

find your

/includes/templates/common/html_header.php

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" <?php echo HTML_PARAMS; ?>>
<head>
<title><?php echo META_TAG_TITLE; ?></title>
<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>" />

add the bit in red

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" <?php echo HTML_PARAMS; ?>>
<head>
<title><?php echo META_TAG_TITLE; ?></title>
<meta http-equiv="X-UA-Compatible" content="IE=8"/>
<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>" />

see if it works for you, note this is a hack, what it basically does is tells IE9 to use IE8s css rendering, it works fine in my testing, but see how you go

**picaflor-azul** · 3 Oct 2011, 02:41 PM

Originally Posted by nigelt74

I don't have a proper fix, I do however have a hack that seems to work ok, this hack will only effect IE9 all other browsers will just work as normal

find your

/includes/templates/common/html_header.php

add the bit in red

see if it works for you, note this is a hack, what it basically does is tells IE9 to use IE8s css rendering, it works fine in my testing, but see how you go

Nigel,

Thanks so much for posting this

. I hope to have the problem solved as time permits, but at least this will get it working until I can get it solved!

Thanks,

Anne

**kowee** · 9 Oct 2011, 12:33 AM

Hi Guys.

I have a bit problem/question about this theme.
Actually i using google chrome, that's why i didn't realized this "problem" but some of my custotmer informed me, when they using our webshop with this theme under Internet Explorer 9, the main frame always jump to the left of the screen.
Tried to find the required parameters, but i'm not expert in this programming

Is it known issue, or i have to find some solution.
The address is www.puppyshop.eu

Thx a lot guys :)

**tjturner** · 9 Oct 2011, 12:39 AM

Originally Posted by kowee

Hi Guys.

I have a bit problem/question about this theme.
Actually i using google chrome, that's why i didn't realized this "problem" but some of my custotmer informed me, when they using our webshop with this theme under Internet Explorer 9, the main frame always jump to the left of the screen.
Tried to find the required parameters, but i'm not expert in this programming

Is it known issue, or i have to find some solution.
The address is www.puppyshop.eu

Thx a lot guys :)

I am also having the same problem with my site sometimes and I am using the latest Internet explorer

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