Ceon Manual Card Payment Module v3.0.0

[ideasgirl]

This is the problem I'm having:

I just upgraded my cart from 1.3.8 to 1.3.9 everything went smooth as far as I see. BUT cc payments are showing this on the order's page:

No Order Payment Data Available

I know this is not the way it should be. I know that the order is paid and it shows the details to delete the CVV and the payment in green as part of the transactions detail (using super orders which I know works just fine with Ceon CC Payments).

All the previous CC transactions brought over from previous database version are showing just fine, but not the ones being done now. If I process the payment as a transaction on the order page, everything works fine (so it's not SO module) and I don't want to enter every payment to make the order "Paid" every time, I know that's not how is supposed to work.

I also have FCO installed but I disabled it and run a test order and same behavior is shown.

Any idea of what's going on?

[conor]

Hi,

Any idea of what's going on?

Sorry, not a clue. Maybe someone else here has experience with super orders and can help this lady?

As you say, it's not to do with Ceon Manual Card, so it might be better starting a new thread altogether.

All the best...

Conor
ceon

[ideasgirl]

Sorry, not a clue. Maybe someone else here has experience with super orders and can help this lady?

As you say, it's not to do with Ceon Manual Card, so it might be better starting a new thread altogether.

Well, I just did another test on my sandbox where I don't have super orders neither fast and easy checkout installed. ZC v1.3.9h and no modules installed that can be crashing with Ceon CC.

The result was the same, the order comes in as not paid and there's no link like previous version to "delete" the CVV (does that still on new version?).

I also did a test uploading the files that are not needed from previous order and got the blank page that someone mentioned (the whole admin goes blank), so the person that mentioned that was right.

Question: is there supposed to be any database patch? There's none on the package.

I haven't installed this new version on any of my customers, so I can't compare.

[conor]

Hi,

Well, I just did another test on my sandbox where I don't have super orders neither fast and easy checkout installed. ZC v1.3.9h and no modules installed that can be crashing with Ceon CC.

None of the problems you are describing are to do with Ceon Manual Card.

The text "No Order Payment Data Available" is not part of the software, and the facility to delete CVV numbers is not - and never has been - part of the software either.

This sandbox of yours clearly isn't a fresh copy of Zen Cart and does indeed have custom modifications which aren't working for you.

I'm afraid that if you require any further help with this I'd need FTP and admin details for the site to take a quick look.

Hope that information helps though.

Enjoy the rest of your weekend!

All the best...

Conor
ceon

[ideasgirl]

The text "No Order Payment Data Available" is not part of the software, and the facility to delete CVV numbers is not - and never has been - part of the software either.

No, that's not showing on the sandbox installation.

[conor]

Hi,

No, that's not showing on the sandbox installation.

Right.. not quite sure what you want then, why just post this?

I also did a test uploading the files that are not needed from previous order and got the blank page that someone mentioned (the whole admin goes blank), so the person that mentioned that was right.

Missed commenting on this before, but as I said before, you've done something wrong. If the admin goes blank then you have probably missed uploading a file.. check your cache folder for debug logs which will point towards what you've done wrong.

To be honest, I've no idea what you are talking about when you say "files that are not needed from previous order"... the grammar of this makes no sense?

Also, your question about the database patch would seem to imply that you haven't read the documentation that comes with the software. It would be advisable to do so when installing/upgrading it.

Hope that helps.

I cannot help you further with this here, the issues you mention are specific to your installation and would require manual debugging using FTP and admin details.

All the best...

Conor
ceon

[ideasgirl]

Right.. not quite sure what you want then, why just post this?

I posted to let you know that it was not happening on the sandbox environment, since you said it doesn't belong to Ceon CC Payment. I wanted to make it clear that wasn't showing up on that installation.

Missed commenting on this before, but as I said before, you've done something wrong. If the admin goes blank then you have probably missed uploading a file.. check your cache folder for debug logs which will point towards what you've done wrong.

To be honest, I've no idea what you are talking about when you say "files that are not needed from previous order"... the grammar of this makes no sense?

Sorry, I meant to say "version" not "order", that's why doesn't make sense. I was referring to the posts #20/#21 when somebody mentioned having those files and admin went blank. I was just troubleshooting.

Also, your question about the database patch would seem to imply that you haven't read the documentation that comes with the software. It would be advisable to do so when installing/upgrading it.

Yes, I read the full readme file, remember you sent me a copy even before it was available here for download. I even read the FAQ's and "Known Issues" where I didn't find any of my questions and issues.

I'm not saying the module doesn't work, it does. I'm just not sure if is working how is supposed to since I'm basing my questions and "issues" on my experience with previous version and the order used to come in as "PAID" or no balance due, now it doesn't, it shows up on the order's page as not paid.

I'm asking if that's the way is supposed to be now? I believe I upgraded from 1.3.7 so I was using previous ZC offline cc payment system, and that was the way it used to be. If your module is not supposed to bring the order in as PAID, that's all what I need to know.

If it's supposed to bring it just like ZC used to, then is not doing it and needs to be fixed. I can give you access details through PM if you are available to take a look?