Image Handler 3 Support Thread (for ZC v1.3.9)

[JohnnyT]

unsure of what you mean...IH3 works just like IH previous version...you set it for hover image if you want, , you upload images thru tools admin or upload to server.

also a link is good to see if your store is misbehaving

I'm talking about using ADMIN / CATALOG to click on a little icon to bring up IH3 with the speicific product. It was in IH2... but there is no little round "I" in IH3 (at least in my install).

Is this by design or is there a mistake in my install?

[ScriptJunkie]

I'm talking about using ADMIN / CATALOG to click on a little icon to bring up IH3 with the speicific product. It was in IH2... but there is no little round "I" in IH3 (at least in my install).

Is this by design or is there a mistake in my install?

You are correct - there should be an IH3 icon there - stuck snugly between the "Copy To" and "Attributes" icons.

Recommend checking your install - make sure all files from all folders have been uploaded.

Also, check the file size on the server against the file size in the download package. Sometimes files get corrupted on upload through FTP and need to be re-uploaded.

[JohnnyT]

You are correct - there should be an IH3 icon there - stuck snugly between the "Copy To" and "Attributes" icons.

I THOUGHT so! Thanks for confirming. The "expert" who I hired to help with this insisted it was all perfect. I didn't think so.

I will go through and re-install now that I know at least a piece of it isn't working correctly (who knows what else is funky!).

Thanks for the help!

[ScriptJunkie]

I THOUGHT so! Thanks for confirming. The "expert" who I hired to help with this insisted it was all perfect. I didn't think so.

I will go through and re-install now that I know at least a piece of it isn't working correctly (who knows what else is funky!).

Thanks for the help!

You're very welcome :) Come back if that doesn't do the trick for you.

[delia]

I've created a new size image to work with a mod I've created. I've identified 2 files that need to be edited to add this into image handler - functions_bmz_mage_handler.php and bmz_image_handler_class.php.

I don't want the hover on these images that I want to be the smaller size so have to have a new size.

Anybody ever tried this before? Am I on the right track?

[mojojojouci]

I just installed image handler and everything seems to work fine except for one product. It shows up in the category list but I get an internal server error 500 for just that one product. When I make a copy of that product, the new copy gives me the same error, but the old one starts to work. But if I delete both, the next product on the list will give me the same problem. It seems to be giving me that problem on the first product listed in that category.

Where do I begin to solve this? What other info would you need?

Thank you

[bonnit]

try reducing the image size for that product, i had this issue and it wasnt until i shrank it by half its size that it started working. it may not be the fix but its a start?

[mojojojouci]

I just tried that, it didn't work. It's the same size as the others but this is the only one that gives me problems. It's strange, it only happens in this slot on the categories page. What ever product is on the first slot gives me that error.

[DarkAngel]

I just tried that, it didn't work. It's the same size as the others but this is the only one that gives me problems. It's strange, it only happens in this slot on the categories page. What ever product is on the first slot gives me that error.

did you post a link so we could see too?

Is there any special characters in the name of the product? Sometimes the store doesn't like it.

Is the actual image named wrong...special characters/too long?

An example of what you see in admin as the item in both the listing and the IH part would --possibly help...a screenshot.

template you are using---does it do it in default one too.

have you made sure all files are in the correct places?

[mojojojouci]

It's the first item in the list that's giving me problems.
http://mandarinusa.com/index.php?mai...73e2d4ccc385c0

The file name has underscores but so does many other and they don't give me problems. Everything else works fine.

Here's a screenshot of IH on my admin
http://mandarinusa.com/images/screenshot.jpg

Everything loads up fine. But when I deactivate this product, the next one down does the same thing.