Zen Lightbox addon [Support Thread]

[aly22]

Using ZC 1.3.8a and just installed (updated) Zen Lightbox to version 1.5 Upgrade did not resolve my issue:

I updated lightbox after noticing the popup images were not displaying on Firefox or Chrome (Mac). All works fine on Safari. And the lightbox effect itself works fine otherwise (overlay and resizing, etc.) There is simply NO IMAGE loading -- just a blank white box.

I do not know when this issue started; only noticed it today after upgrading my Stock by Attributes mod -- so I do not know whether there is a conflict there somehow.

store is at shop [dot] k e n n y l o g g i n s [dot] com

[DarkAngel]

Using ZC 1.3.8a and just installed (updated) Zen Lightbox to version 1.5 Upgrade did not resolve my issue:

I updated lightbox after noticing the popup images were not displaying on Firefox or Chrome (Mac). All works fine on Safari. And the lightbox effect itself works fine otherwise (overlay and resizing, etc.) There is simply NO IMAGE loading -- just a blank white box.

I do not know when this issue started; only noticed it today after upgrading my Stock by Attributes mod -- so I do not know whether there is a conflict there somehow.

store is at shop [dot] k e n n y l o g g i n s [dot] com

when you upgraded did you uninstall the files and sql so you could install the new version?

was the issue present before you upgraded the other mod

I would also upgrade to store 1.3.9h--more secure from hackers that caused many stores to be suspended by the hosting provider due to scams and hacking.

mow that said, I just went there with my old macintosh still using an extremely old browser---Firefox and the images loaded, but then on my newer pc with updated Firefox I get no image.

wondering if you have considered using 1.6.2+ of LB instead too since it did away with the mootools.js

I would try upgrading both store and lightbox and remember to uninstall all files/sql to the lightbox before uploading the new files.

Make sure you read the read-me to ensure you get everything done before upgrading.

[aly22]

Do you know whether LB 1.6.2 would work with ZC 1.3.8a?

[DarkAngel]

Do you know whether LB 1.6.2 would work with ZC 1.3.8a?

it should but your best bet is to upgrade your stores software before you HAVE to due to hacker and being suspended from your host...I have had to fix stores becasue of this problem and trust me tis harder to do so later than to upgrade now.

[aly22]

Thanks, DarkAngel. I totally agree but am in the middle of adding holiday items with client so was hoping to fix the LB problem (that I didn't realize existed). I guess I'll pull an all-nighter and just go for it.

[DarkAngel]

Thanks, DarkAngel. I totally agree but am in the middle of adding holiday items with client so was hoping to fix the LB problem (that I didn't realize existed). I guess I'll pull an all-nighter and just go for it.

take your time and read the read me thoroughly about 1.3.9h...total new animal there so all files are basically rewritten for security.

with holidays and all I can see why you are pressed but better to take time now than to yank hair out later...lol

[RescoCCC]

Do you know whether LB 1.6.2 would work with ZC 1.3.8a?

Yes, it works fine. I've tested it in 1.38, 1.39h, and 1.50 RC2.

[ScriptJunkie]

Yes, it works fine. I've tested it in 1.38, 1.39h, and 1.50 RC2.

To clarify this for those new to ZLB:

It is not entirely true that this mod "works fine" with 1.50 RC2. Although the mod will function...the user will be unable to access the configuration settings in the admin until the mod is updated (as is true for all mods that have admin accessible settings).

If a user is upgrading to ZC 1.50 and already has the current version of ZLB installed, then their previous settings will be carried over during the upgrade...so they are less likely to notice until such a time as they wish to change the settings and find them gone.

But those doing a new install of ZLB in ZC 1.50 (or an upgrade of a lower version of ZLB in ZC 1.50) will not be able to access and configure the mod to their liking. New or upgrading users will be forced to use ZLB with it's default configuration settings until this mod is updated for use with 1.50

Although the mod will function appropriately in ZC 1.50, in my mind, the level of functionality the user is left with is not the same as "works fine", because users will be unable access configuration settings through the admin.

Until this mod has been updated to work with 1.50, the following settings will be inaccessible for customization through the admin:

Zen Lightbox
Overlay Opacity
Overlay Fade Duration
Resize Duration
Resize Transition
Initial Width
Initial Height
Image Fade Duration
Caption Animation Duration
Display Image Counter
Close on Image Click false Info
Close on Overlay Click
Always show Prev / Next
Keyboard Navigation
Close Lightbox
Previous Image
Next Image
Gallery Mode
Include Main Image in Gallery
EZ-Pages Support
File Types


The reason this information is important is because some of the most common or popular customizations folks make to this mod are done so through these settings. Knowing the mod's limitations with 1.50 in advance can save folks a lot of time and trouble.


Important Note: The mod author is working on updating ZLB to include all of the fixes mentioned in this thread over the last several months. His update will work perfectly for ZC 139h.

Hopefully, he will also make a separate version that is updated to accommodate ZC 1.50 (as mods updated for ZC 1.50 won't have backward compatibility for ZC 139h and lower)

[RescoCCC]

It is not entirely true that this mod "works fine" with 1.50 RC2. Although the mod will function...the user will be unable to access the configuration settings in the admin until the mod is updated

Correct, and I should have noted that. My apologies for not doing so.

[ScriptJunkie]

Correct, and I should have noted that. My apologies for not doing so.

No worries I just wanted to clarify the details for those new to ZC and/or to this mod so that they would have realistic expectations and not be surprised when they install the current version on 1.50