Image Handler 3 Support Thread (for ZC v1.3.9)

[peanut77]

Hello

Got a wee bizarre user end question - for some reason images with the extension JPG are not being resized, picked up - but images with file extension jpg are (i.e down to teh image extension being in capitals).

Where can I change/amend image settings so image handle recognizes the image file with the image extension being in capitals - there are 2 many images for me to go through and rename these manually to having a lower case extension.

I've had a look through the files but I can't see what I need to amend - any ideas?

[infogate]

Hello

Got a wee bizarre user end question - for some reason images with the extension JPG are not being resized, picked up - but images with file extension jpg are (i.e down to teh image extension being in capitals).

Where can I change/amend image settings so image handle recognizes the image file with the image extension being in capitals - there are 2 many images for me to go through and rename these manually to having a lower case extension.

I've had a look through the files but I can't see what I need to amend - any ideas?

It's not the Image Handler 3 that is case sensitive, it's the server's OS. Windows's system is not case sensitive, so .jpg and .JPG are the same. Operating system like Linux is case sensitive, so those two extensions are different. I guess that your server is running on a Linux host.
I suggest you should keep your image files with .jpg extensions so that everything will work fine


edit: Suggest you should run "ren .JPG .jpg" in dos command so that you earn time renaming all your files :)

[peanut77]

Hello - thank you for your super fast repsonse! much appreciated and yes the hosting space is linux based.

I don't actually run the site - I am just putting some upgrades in place, a wee lady runs it and I know I wouldn't be able to explain how file extensions names should work.

Re your suggestion : edit: Suggest you should run "ren .JPG .jpg" in dos command so that you earn time renaming all your files :) could I pick your brain a bit further on how to do this to ensure I pick up the correct folder ? I've only ever used dos command for very basic stuff like pinging!

Thank you very very much.

[peanut77]

Hello

Sorry was being totally thick forgot I need to hold down shift on the folder to select the command prompt so it is only run on the contents of that directory!

Thanks you so much for your solution.

[infogate]

Hello

Sorry was being totally thick forgot I need to hold down shift on the folder to select the command prompt so it is only run on the contents of that directory!

Thanks you so much for your solution.

You are welcome! Just try my suggestion with some of your file locally to see how fast and easy it works and then try for all your images so that when you are ready just start uploading

[DivaVocals]

I don't actually run the site - I am just putting some upgrades in place, a wee lady runs it and I know I wouldn't be able to explain how file extensions names should work.

Why NOT?? Why do you need to tell her how file extensions work at all?? Just SIMPLY tell her that JPG is NOT the same and jpg.. I've explained this to PLENTY of so-called "non-technical" folks and they get it.. Make it REALLY easy.. tell your client that she can't use capital letters ANYWHERE in her files names or the site will break.. Clients don't need to know WHY this is.. that answer is probably too technical for them.. They just need to know this is how things work.. THAT is a concept that clients understand very easily..

[nigelt74]

For the record, Zencart handles the jpg, JPG, jpeg, JPEG extension fine they should all work and resize fine. the only reason they wouldn't work would be a server issue.

The only other time any sort of issue would occur is if you ftp up a jpeg as an additional image and its extension doesn't match the primary image.

eg
if the primary image was bob.jpg, and you ftped the image bob_2.JPG, the second image wouldn't show as an additional image because the extensions don't match.

if you uploaded the additional image via imagehandlers additional image upload facility, its extension would be changed to match the primary image

[DivaVocals]

Nods in agreement..

And there you have it straight from the book of nigel..

For the record, Zencart handles the jpg, JPG, jpeg, JPEG extension fine they should all work and resize fine. the only reason they wouldn't work would be a server issue.

The only other time any sort of issue would occur is if you ftp up a jpeg as an additional image and its extension doesn't match the primary image.

eg
if the primary image was bob.jpg, and you ftped the image bob_2.JPG, the second image wouldn't show as an additional image because the extensions don't match.

if you uploaded the additional image via imagehandlers additional image upload facility, its extension would be changed to match the primary image

[wowemall]

i use zencart 1.3.9h and Image Handler 3 but when i upload any product image then small image not show perfectly, i mean small large image pixels very low automatically.
and not show medium image and also now not show additional images of product
see link:
http://wowemall.com/Wholesale-zencart_c804
http://wowemall.com/test22_p334.html

i follow according to README document.

tell me how to solve ?