Image Handler 3 Support Thread (for ZC v1.3.9)

[DivaVocals]

ZC v1.3.9h
IH v3.0

I have been working with IH for over a month now every thing seems to work great until recently when I have to update product pictures.
The old picture deleted fine, but when trying to upload the new pictures, the system would just hang up (progress bar starts and just sits there). Would this be an issue with IH or my server? If it's IH where would I start looking? Many thanks.

It's likely an issue with your server or you've reached the file upload limits set for your store.. Neither of which is an issue caused by IH3.. How big is the image?? Zen Cart has settings which limit the size of file uploads.. If your image exceeds your maximum settings this could be a cause for the system hanging.. Again, this would not be an IH3 issue though as much as it is you would need to either adjust your file upload maximum settings (not recommended as the defaults are okay) or reduce your image file size..

Just out of curiosity, are you uploading the new picture in the IH3 administration manager or on the product page??