Edit Orders v3.0 for ZC 1.3.9 [Support Thread]

[Webmart]

Thanks to both.

This function is the only one i regret from Super Order ,sometimes it is useful (for me) to correct errors or change information in the historicall on admin side of course.

would you help me to implement it?

[ScriptJunkie]

Thanks to both.

This function is the only one i regret from Super Order ,sometimes it is useful (for me) to correct errors or change information in the historicall on admin side of course.

would you help me to implement it?

Once again...changing (vs. updating) the history of an order leaves no audit trail, so what you're asking for is essentially a customized piece of software that cannot be used by the community at large because it allows for and encourages poor business practices.

And, as Diva said:

...it is NOT a simple piece of code to add a comments delete function, and there are no plans to add such functionality to Edit Orders. However IF this ability were there it would be limited to the admin comments only

If you insist upon going down this ill-advised path, you're going to need to find and hire a developer to assist you.

Good luck and happy Zenning

[DivaVocals]

Thanks to both.

This function is the only one i regret from Super Order ,sometimes it is useful (for me) to correct errors or change information in the historicall on admin side of course.

If you use Super Orders, then you already have the ability to hidden (AKA admin) comments... Comments which are visible to the customer are NOT editable. (nor should they be..)

would you help me to implement it?

Sorry no I can't.. Adding the comments editing functions to Edit Orders is more work than I am willing/able to invest at this time.. Even IF I DID decide to spent the time to add this functionality, it would work EXACTLY like it does in Super Orders. Which means I would restrict comments editing to comments that are not visible to customers. (HIDDEN comments only)

Comments which are visible to customers in order history SHOULD NEVER be deleted or edited. Doing so --ESPECIALLY if the customer is not notified of such a change-- is a poor business practice and will lose customer trust if they feel/see that order records can/will be tampered with. Even if they are notified, it is STILL a poor business practice.. I'm fairly certain that in the event of a dispute, PayPal or other payment processors would NOT side with you (even if you are right) if the customer can show PROOF that you tampered with order records.. (even if it was just to "clean them up")

Better to add another note clarifying/correcting previously transmitted erroneous information that simply tampering with order records.. EVEN better is to use the hidden comments function so that these admin comments are visible ONLY to the admin, and using Super Orders then you can edit THOSE admin comments.

So even if I had time (which I don't) or willingness to do this (which I also don't) I would never implement any kind of functionality which would undermine a shopowners credibility or customer confidence..

[DivaVocals]

Once again...changing (vs. updating) the history of an order leaves no audit trail, so what you're asking for is essentially a customized piece of software that cannot be used by the community at large because it allows for and encourages poor business practices.

If you insist upon going down this ill-advised path, you're going to need to find and hire a developer to assist you.

Good luck and happy Zenning

Nods in agreement with ALL of this..

[Webmart]

Even IF I DID decide to spent the time to add this functionality, it would work EXACTLY like it does in Super Orders. Which means I would restrict comments editing to comments that are not visible to customers. (HIDDEN comments only)

I'm really understood your comments.
with super orders related popup functions i have sometimes changed or deleted some comments.

If you have some time to invest i'm (and maybe someone else) really appreciate if you can add the SAME function of super order.

Thanks again and sorry for your Time.

[DivaVocals]

I'm really understood your comments.
with super orders related popup functions i have sometimes changed or deleted some comments.

Okay.. Because it was UNCLEAR from your previous responses if you understood the point ScriptJunkie and I were trying to get across..

If you have some time to invest i'm (and maybe someone else) really appreciate if you can add the SAME function of super order.

Thanks again and sorry for your Time.

Again.. Sorry no I can't .. Adding the Super Orders comments editing functions to Edit Orders is more work than I am willing/able to invest in my spare time at this moment.. If you REALLY need this feature, you could consider hiring a developer to add this functionality for you.. I've got other projects on my plate so I can't spend ANY of my free time on this personally..

Personally I don't why if you use Super Orders you HAVE to have this feature in Edit Orders too...

[mswire]

I installed this mod as per the installation instructions but when I go to my orders page there is no icon on the right side to edit orders. The edit orders icon shows at the top of the page but nothing on the right side of the screen under Action.

Any suggestions what could be the issue?

Thanks

[DivaVocals]

I installed this mod as per the installation instructions but when I go to my orders page there is no icon on the right side to edit orders. The edit orders icon shows at the top of the page but nothing on the right side of the screen under Action.

Any suggestions what could be the issue?

Thanks

Check your install.. Only thing that could have gone wrong is that you missed something in the install..

[countrycharm]

I installed this mod as per the installation instructions but when I go to my orders page there is no icon on the right side to edit orders. The edit orders icon shows at the top of the page but nothing on the right side of the screen under Action.

Any suggestions what could be the issue?

Thanks

Have you installed Ty Package If so what version are you using? I had a similar problem back in 2010.

[mswire]

Have you installed Ty Package If so what version are you using? I had a similar problem back in 2010.

Yes I have installed TY Package Tracker. Do you recall what the issue was?