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Hi Diva I can verify that the up to date version of TY Tracker v3.1.2 does indeed input the tracking number in the email. I have one little thing it is not doing on the edit page. It is not carrying over with it the reward points earn that customer earn. The reward point box is there but it is empty. It shows Reward Points earned: $0.00. Any ideas on this. I know I read something about reward points and edit orders some where.
Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
on ZC 1.50 if you turn on HTML emails, the email sent does not contain the tracking #, but if you Double post tracking in TY and comments then it will.
Can you update this so we dont have to double post the trackign # ?
thanks
What??? I do not understand what it is you are saying is the issue you are having.. Are you even talking about Edit Orders?? If not then you need to post in the correct support thread..
and.. BTW.. this add-on (Edit Orders) has NOT yet been updated to work with Zen Cart v1.5
Last edited by DivaVocals; 25 Apr 2012 at 05:53 PM.
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Have edit orders 3.03 installed on V1.5 and when i go into an order that was paid thru Paypal i have an option of doing a full or partial refund. I now have an order which was paid thru Paypal, the buyer doesn't have an address listed with Paypal and in the customer information box there is only a first and last name.No address at all. There is however no option to do a refund for that transaction. I know how to do that in Paypal bla bla bla and i am sure this is a bogus order that i am not going to ship but i was just wondering why there would be no option to do a refund. I have this installed on 2 websites and working great, this is the first time is see no option to do the refund so obviously it has something to do with the non address for this customer. Funny thing is that The payer status says Verified whatever that means. The ip address shows 2 different ip addresses one in Canada another in the USA california. Anybody have any idea why the refund button would not be there ?
If this is in the wrong sections i would be more than happy to post it in the proper one if i knew where it was.
Thanks
Last edited by swguy; 28 Apr 2012 at 05:30 PM. Reason: *** removed complaint about not being able to find a thread.
If you wait to do everything until you're sure it's right, you'll probably never do much of anything !!!
Both Super Orders and Edit Orders now show their (respective) support threads on the page in Plugins where you download them. Although searching for "Edit Orders" does show the support thread about halfway down the page. I have moved @windsurfer's question to the appropriate forum.
Last edited by swguy; 28 Apr 2012 at 05:30 PM.
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As I stated here http://www.zen-cart.com/showthread.p...47#post1122147 on the SO support thread, Edit Orders is in the process of being updated for ZC150.
Regarding your response of
That just means you got lucky. The bottom line is that using Edit Orders 3.x with ZC150 is not supported and therefore no troubleshooting of issues will be provided. Your best bet, as stated on the SO thread, is to subscribe to this EO thread and await the announcement that EO4 for ZC150 has been released.
Good luck and Happy Zenning :)
This has ABSOLUTELY nothing to do with Edit Orders at all.. The payment notifications box is part of the ORDERS.PHP page not the EDIT_ORDERS.PHP page.. and Edit Orders makes NO CHANGES to orders.php which has ANYTHING to do with PayPal refunds or the like.. Don't know the proper place to post this.. but it's not this support thread..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
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