
Originally Posted by
windsurfer
Have edit orders 3.03 installed on V1.5 and when i go into an order that was paid thru Paypal i have an option of doing a full or partial refund. I now have an order which was paid thru Paypal, the buyer doesn't have an address listed with Paypal and in the customer information box there is only a first and last name.No address at all. There is however no option to do a refund for that transaction. I know how to do that in Paypal bla bla bla and i am sure this is a bogus order that i am not going to ship but i was just wondering why there would be no option to do a refund. I have this installed on 2 websites and working great, this is the first time is see no option to do the refund so obviously it has something to do with the non address for this customer. Funny thing is that The payer status says Verified whatever that means. The ip address shows 2 different ip addresses one in Canada another in the USA california. Anybody have any idea why the refund button would not be there ?
If this is in the wrong sections i would be more than happy to post it in the proper one if i knew where it was.
Thanks
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