EasyPopulate 4.0 Support Thread

[wj694]

Good Afternoon-
I seem to have run into a problem while using easypopulate 4.0 I am no longer able to upload my spreadsheet from my computer to my website. This morning I uploaded all my products with no problem. I then attempted to upload my descriptions, at that top of the page it states that the file was uploaded successfully but there is no file listed below it shows that there are no supported data files. I tried to download another Complete Products spreadsheet to my computer and was able to do this without any problems I then tried to upload it back to my website without making any changes or opening it so it was exactly what I had downloaded. I was unable to do so. I noticed that my hosting company had decreased the file size I was able to upload so I spoke with them and they increased it upto 50MB I also tried uploading this file to both my main site as well as my subdomains and I can't upload my spreadsheet to any of my sites. Up until this morning I was able to use easypopulate 4 with no problems.
I am using zen cart 1.5
PHP Version 5.2.17

I am attaching a screenshot of the page

[dremlin]

BTW,

if character has code similar to 0x92, for example d0 92 (russian capital letter VE), it converted too. And line with this character(s) getting cut. Lost some time to understand what happening.

zen cart 1.3.9h
Easy Populate 4.0.22 - Beta 6-10-2012
Installed Languages
2-ru: Russian
1-en: English
Default Language: 2-Russian
Internal Character Encoding: UTF-8
DB Collation: utf8

[jackie.taferner]

I have one small issue; I have several product admins who have limited access to the admin. I gave them access to both EZ Populate menu items and they are able to get to /configuration/EZ Populate 4 with no problems. However, attempting to use /tools/EZ Populate 4 throws the following:

Sorry, your security clearance does not allow you to access this resource.
Please contact your site administrator if you believe this to be incorrect.
Sorry for any inconvenience.

Actually, I haven't messed with the admin profiles in 1.5 at all. I will have to look into it to see if I can duplicate your issue. Thanks for the heads up.

I am having the exact same problem. All users, except for the SUPERUSER, is not able to access the Easypopulate uploader. Any luck looking into this and finding a fix?

[chadderuski]

Good Afternoon-
I seem to have run into a problem while using easypopulate 4.0 I am no longer able to upload my spreadsheet from my computer to my website. This morning I uploaded all my products with no problem. I then attempted to upload my descriptions, at that top of the page it states that the file was uploaded successfully but there is no file listed below it shows that there are no supported data files. I tried to download another Complete Products spreadsheet to my computer and was able to do this without any problems I then tried to upload it back to my website without making any changes or opening it so it was exactly what I had downloaded. I was unable to do so. I noticed that my hosting company had decreased the file size I was able to upload so I spoke with them and they increased it upto 50MB I also tried uploading this file to both my main site as well as my subdomains and I can't upload my spreadsheet to any of my sites. Up until this morning I was able to use easypopulate 4 with no problems.
I am using zen cart 1.5
PHP Version 5.2.17

I am attaching a screenshot of the page

Make sure you have an extension on your filename and NO spaces in your filename. Also be sure to follow the file naming conventions.

Secondly, use FTP and check the contents of your remote folder. EP4 will only show files that are of a valid type.

[chadderuski]

BTW,

if character has code similar to 0x92, for example d0 92 (russian capital letter VE), it converted too. And line with this character(s) getting cut. Lost some time to understand what happening.

zen cart 1.3.9h
Easy Populate 4.0.22 - Beta 6-10-2012
Installed Languages
2-ru: Russian
1-en: English
Default Language: 2-Russian
Internal Character Encoding: UTF-8
DB Collation: utf8

I'm sending you a PM so we can work offline on this as I will need some of your data and also which language pack you installed so I can attempt to duplicate the same issue.

-chadd

[chadderuski]

I am having the exact same problem. All users, except for the SUPERUSER, is not able to access the Easypopulate uploader. Any luck looking into this and finding a fix?

This should be fixed in the latest version on Github.

[woody80uk]

Any ideas on the following, I have been using EP4 with no problems, I can upload files and they are shown on EP4, when I go to UPLOAD my web site showed FORBIDDEN, I tried looking at all permissions and they "seemed" fine (im learning by the way im in no way a profesional). I had someone look at it and they moved the path to EP4 and now it shows "PAGE NOT FOUND" any ideas I can pass on to someone who can sort it.

[wj694]

Chadd-
It was actually my hosting company that was causing the problem they lowered the max file upload size on my account on my main domain and all my subdomains, they put all my setting back to what they were before the problems started and now it work perfectly!

[chadderuski]

Chadd-
It was actually my hosting company that was causing the problem they lowered the max file upload size on my account on my main domain and all my subdomains, they put all my setting back to what they were before the problems started and now it work perfectly!

That's good. It's also good to remember that if you are importing very large files that FTP is more reliable. You can FTP your files to your EP temp directory and then Import (or Split if they are truely massive) as normal.

Also, if you have very large Import files, you'll want to turn Verbose Feedback OFF... this will save memory and improve performance. EP4 will still display any Errors or Cautions that it detects.

-chadd

[jackie.taferner]

This should be fixed in the latest version on Github.

Works great, thank you!