Product Description and Image not showing

[kobra]

Navigating from

http://www.bmnedirect.com.au/index.p...&products_id=2

to next I received this error

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1
in:
[select categories_id from products_to_categories where products_id = ]

Check in your host provided DB manager and check tables then repair tables to see if that will correct this

[ginar]

Done, repairs products_to_catgegories and products in the DB... no change when viewing the website.

[ginar]

I am still having this issue, does anyone have any ideas on where I can start looking to fit it?

[dbltoe]

You need to give us more information other than 1.3.9h and a link.
Please reply with some answers to the posting tips or contact the folks reported as the authors and generators of this site.

<meta name="author" content="BMNE Direct Pty Ltd" /> <meta name="generator" content="Wholesale Nail and Beauty Supplies;, http://www.bmnedirect.com.au shopping" />

Maybe the author or generator has an answer.

[ginar]

What version of Zen Cart are you using?
Has your site been upgraded? When? From what version(s)? NO UPGRADE - 1.3.9h

What addons have you installed? When? AJAX SHOPPING CART, LIGHTBOX, REWARDS, REPORTS
HOW did you install it? (upload via FTP and run zc_install, or a one-click install from your hosting company? (one-click installs are NOT recommended)) - MOVED ACROSS AND INSTALLED BY NEW HOSTING COMPANY.
In what ways is your site customized or different from a brand new uncustomized install? Purcahsed Template, but this was used before it was moved.
If you're encountering display/layout problems, post your site URL* so it can be seen in action. URL'S IN ORIGINAL POST.
If you're encountering problems that could be related to your server or hosting company, include the name of your hosting company (not their URL). WEBNETHOSTING.NET
HAVE YOU LOOKED IN THE FAQ AREA for answers to your question? (ie: a search for your error message or what you want to edit/change, etc) - HUNTED EVERYWHERE ON THE NET AND THIS FORUM
Have you searched the FORUM for your error message or for answers to the question you're asking? YES
WHEN did the problem "start"? How does that compare with other events of your hosting company, changes you've made to your site files/addons, or your admin settings, etc? AFTER THE CART WAS MOVED

The error message I am getting now is:
[10-Jul-2012 14:04:30] PHP Warning: require(DIR_FS_CATALOG_LANGUAGESenglish/meta_tags.php) [function.require]: failed to open stream: No such file or directory in /home/website/public_html/admin/includes/languages/english.php on line 54
[10-Jul-2012 14:04:30] PHP Warning: require(DIR_FS_CATALOG_LANGUAGESenglish/meta_tags.php) [function.require]: failed to open stream: No such file or directory in /home/website/public_html/admin/includes/languages/english.php on line 54
[10-Jul-2012 14:04:30] PHP Fatal error: require() [function.require]: Failed opening required 'DIR_FS_CATALOG_LANGUAGESenglish/meta_tags.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/website/public_html/admin/includes/languages/english.php on line 54

I did a file backup before the move and have uploaded the configure.php files from that back up - didn't solve the issue.
I have uploaded the meta_tags.php file from that back and that didn't solve the problem.

Line 54 on the english.php file:
/ include template specific meta tags defines
if (file_exists(DIR_FS_CATALOG_LANGUAGES . $_SESSION['language'] . '/' . $template_dir . '/meta_tags.php')) {
$template_dir_select = $template_dir . '/';
} else {
$template_dir_select = '';
}
require(DIR_FS_CATALOG_LANGUAGES . $_SESSION['language'] . '/' . $template_dir_select . 'meta_tags.php');
//die(DIR_FS_CATALOG_LANGUAGES . $_SESSION['language'] . '/' . $template_dir_select . 'meta_tags.php');

I don't know where else to look or how to fix this.

[gilby]

DIR_FS_CATALOG_LANGUAGES doesn't appear to be defined in your admin/includes/configure.php

It should be
define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');

[ginar]

The configure file from admin

<?php
/**
* @package Configuration Settings circa 1.3.9
* @copyright Copyright 2003-2010 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
* File Built by zc_install on 2011-05-13 11:52:17
*/


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

// Define the webserver and path parameters
// Main webserver: eg-http://www.your_domain.com -
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*
* If you desire your *entire* admin to be SSL-protected, make sure you use a "https:" URL for all 4 of the following:
*/
define('HTTP_SERVER', 'https://www.bmnedirect.com.au');
define('HTTPS_SERVER', 'https://www.bmnedirect.com.au');
define('HTTP_CATALOG_SERVER', 'https://www.bmnedirect.com.au');
define('HTTPS_CATALOG_SERVER', 'https://www.bmnedirect.com.au');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'true');
define('ENABLE_SSL_ADMIN', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/website/public_html/admin/');
define('DIR_FS_CATALOG', '/home/website/public_html/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'localhost');
define('DB_SERVER_USERNAME', 'XXXXX_XXXX');
define('DB_SERVER_PASSWORD', 'XXXXXX');
define('DB_DATABASE', 'XXXX_store');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'database');
define('DIR_FS_SQL_CACHE', '/home/website/public_html/cache');

// EOF

[ginar]

Navigating from

http://www.bmnedirect.com.au/index.p...&products_id=2

to next I received this error

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1
in:
[select categories_id from products_to_categories where products_id = ]

Check in your host provided DB manager and check tables then repair tables to see if that will correct this

Did this and no change.

[Balaji]

Please check the image size. Try to keep the image sizes in kbs and not mbs.

It should solve your trouble :)